2019-10-15T05:46:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Box?

If you were talking to someone whose organization is considering Box, what would you say?

How would you rate it and why? Any other tips or advice?

13
PeerSpot user
13 Answers
JL
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees
Real User
Top 20Leaderboard
2022-07-19T17:27:27Z
Jul 19, 2022

We are a customer and end-user. We're using the latest version of the solution at this point. My own preference is to have one system for sharing files so that everybody's on the same page. They do have governance, which we didn't implement. However, it would be important to keep retention consistent. I did work at one point with the sales rep, and they were very informative. They helped us understand what all the different options we had for different Box products. The governance would also be a really good thing to implement along with just the enterprise version of Box. I would rate the solution ten out of ten.

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MG
Senior Solutions Engineer at Eyland LLC
Real User
Leaderboard
2022-06-18T04:25:00Z
Jun 18, 2022

I think the vision of the leadership in the company is amazing. More importantly it's not hackable and it's a secure, easy-to-use platform. And that's what people really want. I would rate Box a ten out of ten.

Grant Boyd - PeerSpot reviewer
Senior IT Project Manager at Nature Conservancy
Real User
Top 10Leaderboard
2022-05-22T05:59:13Z
May 22, 2022

This solution is good for file storage but there are better options out there. I would rate this solution a six out of ten.

Shrikant Pillay - PeerSpot reviewer
Service Management Consultant at Tata Consultancy
Real User
Top 5Leaderboard
2022-05-20T20:10:36Z
May 20, 2022

I would rate this solution 7 out of 10. I would recommend this solution to those who want to start using it.

AA
Territory Manager at RSA The Security Division of EMC
MSP
Top 5Leaderboard
2022-04-01T11:05:24Z
Apr 1, 2022

I would rate Box at nine on a scale from one to ten.

KR
Implementation Engineer at a tech vendor with 201-500 employees
Real User
Top 5Leaderboard
2021-11-24T09:42:24Z
Nov 24, 2021

I recommend this solution to others. I rate Box a nine out of ten.

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Ahmed Rashad - PeerSpot reviewer
Product Manager at Tech-hub
Real User
Top 10Leaderboard
2021-04-08T16:11:08Z
Apr 8, 2021

My advice is to use this solution. Overall, on a scale from one to ten, I would give Box a rating of nine.

MW
CEO / PM / Systems Engineer at a tech services company with 1-10 employees
Real User
Top 20Leaderboard
2021-01-05T20:00:48Z
Jan 5, 2021

We like this solution, and we prefer to work with the Box consulting team. Basically, for a large company, we would recommend that people work with their professional services just to get things set up quickly and completely. It is possible to do this on your own, but it is faster if you have help from Box. Their pro services are very good. I would rate Box an eight out of ten. Eight is about as good as somebody is going to get. There is always room for improvement, but I don't have anything quantifiable to make it a ten.

Robert Nevans - PeerSpot reviewer
CEO at CSToday
Real User
Top 5Leaderboard
2020-12-21T21:56:00Z
Dec 21, 2020

On a scale of one to ten, I'd rank Box a 10. And I rank their customer service a 9.5. Because they're not as good as GravityZone, but they're better than anybody else out there.

VC
Associate Data Engineer at a tech services company with 201-500 employees
Real User
2020-10-23T16:46:00Z
Oct 23, 2020

It's a good tool for everything. It's very similar to SharePoint. I would recommend Box if you are going off-site to meet clients, for mobility purposes. If not, then I would suggest SharePoint. On a scale from one to ten, I would give Box a rating of eight.

LG
Vice President APAC Cloud Operations at a financial services firm with 10,001+ employees
Real User
2020-03-05T08:39:51Z
Mar 5, 2020

I would rate this solution a seven out of ten.

MK
Sr. Staff Data Engineer at a construction company with 10,001+ employees
Real User
2020-01-07T06:27:00Z
Jan 7, 2020

My advice to anybody who is considering this type of solution is to first formulate the use case. Box has certain limitations, but it is very plain and easy to use. If you need collaboration in terms of document management then it provides a simple interface that offers differing levels of granularity in terms of access control. This is a good solution but it does not address all of the use cases for a content management system. I would rate this solution an eight out of ten.

MB
Application Support Leader at a computer software company with 201-500 employees
Real User
2019-10-15T05:46:00Z
Oct 15, 2019

This solution has evolved and improved over the past six years. Originally, we had some issues with locking files when somebody was using it. This has been improved. Also, we had a lot of issues with duplicate files because of the fact that two people were opening the same file and modifying it. We ended up having two versions of the same file and we needed to manually merge the changes that were made in both. This is something else that has improved a lot. The suitability of this solution really depends on the needs and requirements. Some of the former Google Docs users found the sharing complex, so it depends on where you are coming from and what you are looking to do. The biggest lesson that I have learned using this solution is that some people assume it's very simple to understand the pointers. However, there are some important things to understand with respect to the differences between how to share a file or folder, and some people find it a little complicated to use. It's really a matter of a five-minute instruction, and then they've got the right answers and can use it better. I think that the most important thing is to communicate to the users how to differentiate the best way to use it so that they understand the idea behind it. Also, to explain to people that there's a lot of independence, but you need to understand the use case to do it correctly. I would rate this solution an eight out of ten.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 2, 2022
Please share with the community what you think needs improvement with Box. What are its weaknesses? What would you like to see changed in a future version?
2 out of 8 answers
MW
CEO / PM / Systems Engineer at a tech services company with 1-10 employees
Jan 5, 2021
I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.
Ahmed Rashad - PeerSpot reviewer
Product Manager at Tech-hub
Apr 8, 2021
I believe there is still a desktop version; I used to use it in the past. If it's still in use, there should be a Microsoft Office plugin because most of the shareable documents are generated, represented, or displayed in Microsoft Office. If there was a plugin that added some sort of toolbar in Office, that would be great. Most of our digital content is now shareable. We can share a post on our Box account from Facebook. We can share a tweet from Twitter on our Box account. For this reason, it needs to be more viewable. Every website has a photo or some sort of location displayed on its website. You can find a logo for YouTube and Facebook and Insta and Twitter. You should be able to do the same with Box.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jul 19, 2022
Hi Everyone, What do you like most about Box? Thanks for sharing your thoughts with the community!
2 out of 13 answers
MB
Application Support Leader at a computer software company with 201-500 employees
Oct 15, 2019
The first thing that we liked about this solution is that administrators do not have access to private folders.
MK
Sr. Staff Data Engineer at a construction company with 10,001+ employees
Jan 7, 2020
The application is very light in terms of uploading and downloading files.
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