Network Administrator at a real estate/law firm with 201-500 employees
Real User
Top 10
Nov 16, 2025
My advice for others looking into using Arctic Wolf Managed Detection and Response would be to get involved hands-on and get the whole IT team involved in Arctic Wolf Managed Detection and Response deployment from the beginning. I found this interview very good and I don't think anything needs to change for the future. I would rate this review a 10.
Technical Security Engineer & Data Governance at a computer software company with 51-200 employees
Real User
Top 10
Jan 9, 2025
I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments. Overall, I rate them nine out of ten. Their security threat intelligence and timely security bulletins are excellent. They effectively promote a security-conscious culture, raising the bar for security and threat intelligence.
Commerical Manager at Network Service Providers Limited
Reseller
Top 10
Aug 12, 2024
Speaking about the product's integration capabilities, I feel that I am probably not experienced enough to talk about it. Arctic Wolf Managed Detection and Response is still quite immature compared to other providers in the market. The tool sort of integrates with a few products, but it doesn't integrate with everything. The AI-driven tool helps improve detection and response capabilities, but human beings also manage it. You need the best of both worlds because AI can't do everything. One can still get false positives with the tool, so you need a human being. You also need AI to protect yourself against attacks. I probably haven't had enough experience to give a proper opinion, but with my experience this year, I think it is pretty good for its current market. It plays in both corporate and medium-sized companies and corporate-level businesses. The tool is not meant for an enterprise-sized business since there are other tools like CrowdStrike and Splunk, along with more mature solutions. I rate the tool an eight out of ten.
Service Security Analyst at a government with 11-50 employees
Real User
Top 10
Mar 5, 2024
I will recommend the solution to others. It provides more visibility into the environment. If the staff is pretty short-handed, it helps out. Overall, I rate the product a nine out of ten.
Before choosing a security solution, it's crucial to conduct thorough due diligence. Consider factors such as the vendor's approach, strategy, and compliance with data protection regulations like GDPR. Assess the vendor's data centers, their capabilities for shifting data around in case of issues, and their approach to DLP (Data Loss Prevention) detection. Evaluate whether the services offered align with your company's strategy and needs. Review the different agreements provided by the vendor, including Managed Detection and Response, vulnerability management, and incident response features. Check if your existing cyber insurance can be utilized to cover expenses in case of a breach. Consider whether your organization requires services like vulnerability management and incident response, and choose accordingly. I rate the product a ten out of ten.
Learn what your peers think about Arctic Wolf Managed Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Buisness Developer Manager / Sales Executive at Troye
Reseller
Oct 11, 2023
Given the absence of complaints from our customers regarding the solution, I would rate Arctic Wolf MDR very highly, perhaps a ten out of ten. It seems to meet our clients' needs effectively.
AVP of Tech at a insurance company with 201-500 employees
Real User
Mar 17, 2023
While we have an appliance on-premies, it is available on the cloud as well. We are using the latest version of the solution. The solution does what they say. They don't overpromise and underdeliver. They actually do what their product's supposed to do, and I find that's very hard with vendors. When you deal with the salesperson and then you get the implementation, there are things missing. With Arctic Wolf, you get exactly what you're supposed to get, and it works. I have not had any downtime. I'd rate the solution ten out of ten. They're one of the only vendors I would actually give references for.
CIO at Professional Services Organization in Washington DC Area
User
Mar 16, 2023
This is not a set-and-forget solution. You do need to make sure to pay attention to alerts and reports, and you will need to adjust things as you go along. They are an extension of your team, not one that stays on an island.
Go with Arctic Wolf - you won't regret it. I just signed on for three more years after only signing for one year, then again for a second single year. My experience has been so good that I signed up for three full years this time.
Senior IT Analyst at a insurance company with 51-200 employees
Real User
Jan 26, 2023
I would rate this solution as nine out of ten. It's a good product. It covers us 24/7. It doesn't have nearly as many false alarms as our own internal alerting systems because they're weeding a lot of things out. There's a lot of proactive help if something important needs to be updated or if there are workarounds that need to be applied.
The advice I would give to others looking into implementing this service is to strongly consider deploying with a MDR provider instead of in-house. Overall, I would give Arctic Wolf AWN CyberSOC a nine out of 10. It is a good product.
I like it. Look at CrowdStrike too. With the increased requirements for cybersecurity insurance, the ROI is getting very easy. I personally have not implemented it.
Network Security Administrator at a non-profit with 51-200 employees
Real User
Jan 24, 2022
It is a straightforward solution. It is not complicated. Its deployment is also straightforward. I would rate it a 10 out of 10. They alerted us when there was a big vulnerability, so we're happy with their solution.
The management of this product requires a specialized skill. There are many complexities around deploying that consume a lot of time and effort. However, if you're highly security conscious, Arctic Wolf does a good job detecting incidents that come to your notice through your MSP partners. It's a choice between how critical security is for you. For large companies with high security requirements, it would make sense to have it in the cabinet. I rate this solution a seven out of 10.
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also...
My advice for others looking into using Arctic Wolf Managed Detection and Response would be to get involved hands-on and get the whole IT team involved in Arctic Wolf Managed Detection and Response deployment from the beginning. I found this interview very good and I don't think anything needs to change for the future. I would rate this review a 10.
I rate the overall solution nine out of ten.
I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments. Overall, I rate them nine out of ten. Their security threat intelligence and timely security bulletins are excellent. They effectively promote a security-conscious culture, raising the bar for security and threat intelligence.
Speaking about the product's integration capabilities, I feel that I am probably not experienced enough to talk about it. Arctic Wolf Managed Detection and Response is still quite immature compared to other providers in the market. The tool sort of integrates with a few products, but it doesn't integrate with everything. The AI-driven tool helps improve detection and response capabilities, but human beings also manage it. You need the best of both worlds because AI can't do everything. One can still get false positives with the tool, so you need a human being. You also need AI to protect yourself against attacks. I probably haven't had enough experience to give a proper opinion, but with my experience this year, I think it is pretty good for its current market. It plays in both corporate and medium-sized companies and corporate-level businesses. The tool is not meant for an enterprise-sized business since there are other tools like CrowdStrike and Splunk, along with more mature solutions. I rate the tool an eight out of ten.
I will recommend the solution to others. It provides more visibility into the environment. If the staff is pretty short-handed, it helps out. Overall, I rate the product a nine out of ten.
Before choosing a security solution, it's crucial to conduct thorough due diligence. Consider factors such as the vendor's approach, strategy, and compliance with data protection regulations like GDPR. Assess the vendor's data centers, their capabilities for shifting data around in case of issues, and their approach to DLP (Data Loss Prevention) detection. Evaluate whether the services offered align with your company's strategy and needs. Review the different agreements provided by the vendor, including Managed Detection and Response, vulnerability management, and incident response features. Check if your existing cyber insurance can be utilized to cover expenses in case of a breach. Consider whether your organization requires services like vulnerability management and incident response, and choose accordingly. I rate the product a ten out of ten.
The industry chooses tools that have EDR. People should strongly consider buying the product. Overall, I rate the tool a seven out of ten.
Given the absence of complaints from our customers regarding the solution, I would rate Arctic Wolf MDR very highly, perhaps a ten out of ten. It seems to meet our clients' needs effectively.
While we have an appliance on-premies, it is available on the cloud as well. We are using the latest version of the solution. The solution does what they say. They don't overpromise and underdeliver. They actually do what their product's supposed to do, and I find that's very hard with vendors. When you deal with the salesperson and then you get the implementation, there are things missing. With Arctic Wolf, you get exactly what you're supposed to get, and it works. I have not had any downtime. I'd rate the solution ten out of ten. They're one of the only vendors I would actually give references for.
This is not a set-and-forget solution. You do need to make sure to pay attention to alerts and reports, and you will need to adjust things as you go along. They are an extension of your team, not one that stays on an island.
Go with Arctic Wolf - you won't regret it. I just signed on for three more years after only signing for one year, then again for a second single year. My experience has been so good that I signed up for three full years this time.
I would rate this solution as nine out of ten. It's a good product. It covers us 24/7. It doesn't have nearly as many false alarms as our own internal alerting systems because they're weeding a lot of things out. There's a lot of proactive help if something important needs to be updated or if there are workarounds that need to be applied.
The advice I would give to others looking into implementing this service is to strongly consider deploying with a MDR provider instead of in-house. Overall, I would give Arctic Wolf AWN CyberSOC a nine out of 10. It is a good product.
I like it. Look at CrowdStrike too. With the increased requirements for cybersecurity insurance, the ROI is getting very easy. I personally have not implemented it.
It is a straightforward solution. It is not complicated. Its deployment is also straightforward. I would rate it a 10 out of 10. They alerted us when there was a big vulnerability, so we're happy with their solution.
The management of this product requires a specialized skill. There are many complexities around deploying that consume a lot of time and effort. However, if you're highly security conscious, Arctic Wolf does a good job detecting incidents that come to your notice through your MSP partners. It's a choice between how critical security is for you. For large companies with high security requirements, it would make sense to have it in the cabinet. I rate this solution a seven out of 10.