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Zuora Reviews

Vendor: Zuora
4.2 out of 5
Badge Ranked 1
145 followers
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Helped 860,168 peers since 2012

Featured Zuora reviews

Zuora mindshare

Product category:
As of July 2025, the mindshare of Zuora in the Billing Software category stands at 6.7%, up from 4.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Billing Software

PeerResearch reports based on Zuora reviews

TypeTitleDate
CategoryBilling SoftwareJul 4, 2025Download
ProductReviews, tips, and advice from real usersJul 4, 2025Download
ComparisonZuora vs QuickBooksJul 4, 2025Download
ComparisonZuora vs NetSuite ERPJul 4, 2025Download
ComparisonZuora vs IBM MaximoJul 4, 2025Download
Suggested products
TitleRatingMindshareRecommending
NetSuite ERP3.95.6%82%35 interviewsAdd to research
Stripe Billing0.03.0%0%0 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
29%
Real Estate/Law Firm
8%
Performing Arts
8%
Legal Firm
8%
Outsourcing Company
5%
Manufacturing Company
5%
Comms Service Provider
3%
Construction Company
3%
Energy/Utilities Company
3%
Financial Services Firm
3%
Government
3%
Non Profit
3%
Recreational Facilities/Services Company
3%
Transportation Company
3%
Hospitality Company
2%
Wellness & Fitness Company
2%
Renewables & Environment Company
2%
Retailer
2%
Healthcare Company
2%
Wholesaler/Distributor
2%
Logistics Company
2%
Insurance Company
2%
 

Zuora reviews

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Manoj Kumar Chippakurthi - PeerSpot user
Zuora developer at Tata Consultancy
Verified user of Zuora
Jun 17, 2024
Reliable subscription billing solution with efficient pricing and product configuration

Pros

"The best feature is product configuration. The automation is also fantastic. I can say that it is very efficient in pricing. It works effectively in pricing efficiency. The solution is stable. I’ve not encountered any bugs. The product is scalable. It's a good solution that helps ensure you don't lose revenue. I rate the solution a nine out of ten."

Cons

"The main area where issues can arise is third-party integrations, particularly payment gateways. "
Prathmesh Wasade - PeerSpot user
Zuora Developer at Tata Consultancy
Verified user of Zuora
Oct 10, 2024
Effortless user experience with advanced language support and enhancements

Pros

"I like that the UI is great and easily explainable."
Find out what your peers are saying about Zuora. Updated June 2025
860,168 professionals have used our research since 2012.
Akansha Jawade - PeerSpot user
Zuora Developer at a consultancy with 10,001+ employees
Verified user of Zuora
Jun 12, 2024
Generate invoices, credit memos, debit memos, and handle products—everything is under one roof

Pros

"It's an end-to-end solution for managing subscriptions. "

Cons

"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."
Christos Stefanou - PeerSpot user
Software Engineering Consultant at Deloitte Greece
Verified user of Zuora
Jul 9, 2024
A subscription-based tool that helps with automated invoicing

Pros

"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process. "

Cons

"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
Akshul Tyagi - PeerSpot user
Software Engineer || (Zuora Developer) at HERE Maps
Verified user of Zuora
Jun 6, 2024
Provides automation processes and a superior user interface (UI) compared to other applications

Pros

"We have so many options for reporting, whether you want structured data or automation. "

Cons

"Some areas that could be improved include the API rate limit."
DS
Zuora operational specialist and incident manager at Wipro Limited
Verified user of Zuora
Jun 6, 2024
An user-friendly solution for managing subscriptions

Pros

"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans. "

Cons

"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead. "
FATHIMA BEGUM - PeerSpot user
Zuora consultant at Synthesis Systems Inc
Verified user of Zuora
Jun 6, 2024
Provides easy drag-and-drop features, but support provides delayed responses

Pros

"I like the automated bill generation feature."

Cons

"When we raise global support tickets, we receive delayed responses."
Khushboo Upadhyay - PeerSpot user
Senior Technical Specialist at a tech vendor with 5,001-10,000 employees
Verified user of Zuora
Jun 5, 2024
Provides a user-friendly and resource-rich environment for learning and using

Pros

"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."

Cons

"We feel the deployment and version comparison process could be easier when switching between different systems."