NetSuite ERP vs Zuora comparison

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NetSuite Logo
1,119 views|654 comparisons
81% willing to recommend
Zuora Logo
496 views|326 comparisons
100% willing to recommend
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the ease of setup and customization of forms.""We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting.""The most valuable feature in NetSuite ERP is the user interface.""As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community.""We can install the bundles based on our needs.""The initial setup is easy.""The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools.""NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."

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"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​""​It is some of the most responsive support that I have encountered.​""​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"

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Cons
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there.""The pricing is high.""The solution's initial setup process was complex.""If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers.""There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect.""NetSuite is good for data management, but it's missing payroll features.""In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin.""The solution could be more stable."

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"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways.""​It would benefit from more features designed to recoup revenue in B2C scenarios."

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Pricing and Cost Advice
  • "I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
  • "When people buy ERP, it's a competitive situation and the pricing is paramount."
  • "It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
  • "There is an annual license required to use this solution."
  • "The price of the solution is quite high."
  • "NetSuite ERP has a cost per module you want to use, and then you have the license per user."
  • "Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
  • "It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
  • More NetSuite ERP Pricing and Cost Advice →

  • "Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
  • "Explore multiple options for implementation."
  • More Zuora Pricing and Cost Advice →

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    Ranking
    1st
    out of 44 in Billing Software
    Views
    1,119
    Comparisons
    654
    Reviews
    12
    Average Words per Review
    603
    Rating
    7.8
    5th
    out of 44 in Billing Software
    Views
    496
    Comparisons
    326
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    Overview

    NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.

    NetSuite ERP Features

    NetSuite ERP has many valuable key features. Some of the most useful ones include:

    • E-commerce: NetSuite ERP provides a platform for creating and managing online stores, enabling organizations to sell products and services online.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Multi-currency support: NetSuite ERP supports multiple currencies, making it suitable for organizations operating in multiple countries.
    • Global tax management: With its support for global tax management, organizations can manage tax compliance in multiple jurisdictions.
    • Real-time visibility: The solution’s real-time visibility at local, regional and headquarter levels, enables organizations to standardize business processes across all divisions and subsidiaries.
    • General Ledger: With NetSuite's general ledger capabilities, accounting professionals gain flexibility and visibility, richer reporting functionality, enhanced audit trails and the ability to customize account types, transactions and reporting segments to meet unique business requirements.

    NetSuite ERP Benefits

    There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:

    • Simplify your business: With the solution you can manage accounting, inventory, operations, distribution and more from a single application. Users can also automate manual processes to save time and free up resources to better serve customers, identify new opportunities, and outpace the competition.
    • Supply chain optimization: The solution makes it easy to control the flow of goods across the value chain, from suppliers to customers.
    • Flawless order management: NetSuite ERP helps organizations error-proof order management and procurement.
    • Increased warehouse efficiency: With NetSuite ERP, users can optimize the putaway process and reduce picking errors.

    Reviews from Real Users

    NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.

    GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”

    Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”

    Zuora simplifies your recurring billing process and manages hundreds of thousands of subscriptions at once. In addition, Zuora helps you send accurate and timely invoices to ensure that each customer touchpoint is personalized and reflective of your brand. Zuora automatically manages and registers collections from one-time to high-volume recurring payments. Error handling and credit card failures are factored in and taken care of. And the whole system is PCI Level 1 compliant, so you can store customers' payment information worry-free. Do business across the globe. Give your customers the convenience of paying any way they like. Collect payments through almost any gateway, and use any method, including credit cards, debit cards, wire transfers, PayPal, tokenized systems and even purchase orders.
    Sample Customers
    2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
    Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Non Profit15%
    Integrator8%
    Recreational Facilities/Services Company8%
    VISITORS READING REVIEWS
    Educational Organization38%
    Computer Software Company10%
    Manufacturing Company6%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Real Estate/Law Firm9%
    Manufacturing Company9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business65%
    Midsize Enterprise21%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise46%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%
    Buyer's Guide
    IBM Maximo vs. NetSuite ERP
    March 2024
    Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    NetSuite ERP is ranked 1st in Billing Software with 32 reviews while Zuora is ranked 5th in Billing Software. NetSuite ERP is rated 7.8, while Zuora is rated 9.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of Zuora writes "Provides the structure needed to optimize all of our billing processes". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas Zuora is most compared with Chargebee, Aria Systems and Salesforce Quote-to-Cash.

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    We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.