"I like the ease of setup and customization of forms."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"The most valuable feature in NetSuite ERP is the user interface."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"We can install the bundles based on our needs."
"The initial setup is easy."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing."
"It is some of the most responsive support that I have encountered."
"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"The pricing is high."
"The solution's initial setup process was complex."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"NetSuite is good for data management, but it's missing payroll features."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"The solution could be more stable."
"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways."
"It would benefit from more features designed to recoup revenue in B2C scenarios."
Earn 20 points
NetSuite ERP is ranked 1st in Billing Software with 32 reviews while Zuora is ranked 5th in Billing Software. NetSuite ERP is rated 7.8, while Zuora is rated 9.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of Zuora writes "Provides the structure needed to optimize all of our billing processes". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas Zuora is most compared with Chargebee, Aria Systems and Salesforce Quote-to-Cash.
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