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BillingPlatform vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BillingPlatform
Ranking in Billing Software
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
16
Ranking in other categories
Subscription Management Software (1st)
 

Mindshare comparison

As of December 2025, in the Billing Software category, the mindshare of BillingPlatform is 1.3%, down from 1.4% compared to the previous year. The mindshare of Zuora is 5.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Market Share Distribution
ProductMarket Share (%)
Zuora5.6%
BillingPlatform1.3%
Other93.1%
Billing Software
 

Featured Reviews

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Hasaan Zia - PeerSpot reviewer
Associate Systems Administrator at Gomotive
User management has become more streamlined and audit processes are easier to handle
There have been some bugs which Zuora support has been unable to fix until now. For example, when we initiate sandbox refreshes, access of users who are only in the sandboxes gets wiped off, forcing me to recreate their accounts from scratch, although their entries exist in Zuora One ID, creating confusion and manual work. It has been a year and a half since this issue arose, and I believe it should have been fixed by now, as it is a significant problem when kicking off sandbox refreshes. Additionally, we faced issues with new payment method types rolled out in Q1 2025 that created confusion as they reflected under users' names, which should not happen.
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879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Legal Firm
8%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

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What is your experience regarding pricing and costs for Zuora?
The pricing, setup cost, and licensing are managed by the company management, not by me.
What needs improvement with Zuora?
Based on my hands-on experience, there are areas where Zuora could improve, specifically invoicing reversal restrictions. Zuora has limitations when an invoice is already split, making it challengi...
What is your primary use case for Zuora?
Zuora Billing and Zuora Revenue serve as our main use case for subscription management, invoicing, and billing of the automation, proration calculations, and all the revenue recognition part. A spe...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Panera Bread, Clear Channel, Amadeus, Self Esteem Brands, Class Ltd, Carrier, Mural, Zerto, Asurint, Valmont
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about Zuora, Intuit, NetSuite and others in Billing Software. Updated: December 2025.
879,259 professionals have used our research since 2012.