HPE Zerto Software Reviews

HPE Zerto Software delivers financial efficiency through reduced downtime and recovery time, enhancing business continuity. Companies benefit from cloud-based disaster recovery without hardware investment. They save on labor costs due to streamlined management and reduced manpower needed for data center tasks, yielding fast ROI. It provides speed and reliability, ensuring quick recovery, allowing businesses to meet compliance requirements, and enabling peace of mind with minimized operational disruptions. Users frequently highlight cost efficiency and time savings.

HPE Zerto Software's pricing is described as flexible and competitive, especially for enterprise users. Customers typically pay per virtual machine, which many find cost-efficient for essential workloads. While some note it being expensive, especially for full-scale implementations, many find value in its robust disaster recovery capabilities. Cost-effectiveness is achieved through package deals and long-term contracts, emphasizing its ability to scale with organizational growth. Overall, users agree on its value despite some viewing initial costs as a barrier.

• "It's fair. My biggest gripe with Zerto is the initial scoping. What we were promised didn't work with what we ended up with."
• "I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove to the business that it was worth the investment."
• "It was pretty appropriate. It was not too cheap, not too expensive. It was just about right."

Organizations primarily utilize HPE Zerto Software for disaster recovery, ensuring business continuity and protecting critical workloads. It enables efficient replication and automation of failover processes, providing rapid recovery from ransomware attacks and data breaches. Users leverage it for testing, migrations, and data center consolidation. The software's resilience and seamless integration with VMware environments make it a favored choice, offering hypervisor-agnostic functionalities across multi-cloud and on-premises deployments.

HPE Zerto Software's customer service and technical support receive high praise for promptness, expertise, knowledgeability, and customer-centric approach, although some users express concerns about level-one response times and knowledge. Many users describe their interaction as fast, with quick issue resolution. Others appreciate the 24/7 availability. Some note reduced quality post-acquisition by HP, citing delays in escalations. Overall performance is rated from 7 to 10, often highlighting personalized support and effective problem-solving.

Users found HPE Zerto Software's initial setup straightforward and easy. Installation took minimal time, ranging from minutes to a few hours. Many appreciated its simplicity and user-friendly documentation. Setup involved few technical challenges and often required just one or two people. Users often completed initial deployment quickly, causing little disruption. Additional support from HPE Zerto's team was helpful when needed. Frequent praise highlighted ease of use and efficient replication setup.

HPE Zerto Software is highly scalable, supporting environments from a few to thousands of VMs. Users find it easy to scale horizontally or vertically by adding licenses and resources. It integrates seamlessly with varying virtual infrastructures, handling large-scale deployments smoothly. Users appreciate its adaptability to dynamic environments, from on-premises to cloud. Cost and bandwidth are considerations, but generally, it meets diverse scalability needs across different organizations.

Users consistently report HPE Zerto Software as highly stable, exhibiting minimal performance issues. The majority highlight its reliability, with incidents generally linked to user errors or external factors rather than flaws in the software itself. Most upgrades and updates are smooth, with technical support praised for their responsiveness. Occasionally, high-stress environments or extensive use cases may present challenges, but typically, stability remains unaffected, aligning with best practices ensures optimal performance.