My main use cases for HPE Zerto Software are disaster recovery and replication.
System Engineer at a hospitality company with 5,001-10,000 employees
Deploys disaster recovery quickly and improves recovery speed while reducing testing time
Pros and Cons
- "The features of HPE Zerto Software that I enjoy the most are the ease of setting up the protection groups and the ease of doing testing, such as failover tests."
- "I don't have any recommendations regarding how HPE Zerto Software can be improved."
- "I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using."
What is our primary use case?
What is most valuable?
The features of HPE Zerto Software that I enjoy the most are the ease of setting up the protection groups and the ease of doing testing, such as failover tests.
The near-synchronous replication is crucial as we don't want any data loss, which is critical.
The quick setup of disaster recovery environments helps streamline our DR testing.
HPE Zerto Software has reduced both my RTOs and RPOs. Its recovery speed is much faster than other disaster recovery solutions and much easier to use. I can recover one of our tier zero SQL servers and have it up and running in under ten minutes. If I were using one of our backup products, that would take hours.
It has helped to reduce the time it takes for our organization's DR testing, reducing it by days. The big benefit is that I can set up that environment and people can test, but if something happened and we needed to redeploy that environment, it's very quick and easy. It has reduced the overall time for the DR testing, including the testing process to make sure the applications are working.
HPE Zerto Software, as far as the replication, had near-synchronous replication, which made our RPOs better. It was easier to use, easier to recover from, so it was far superior for that purpose. Prior to adopting HPE Zerto Software, we were using our backup system to test DR.
What needs improvement?
I don't have any recommendations regarding how HPE Zerto Software can be improved or what additional features should be included in the next release.
For how long have I used the solution?
I have been using HPE Zerto Software for a year and a half, about 18 months.
Buyer's Guide
HPE Zerto Software
June 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have experienced issues with downtime, crashes, and performance with HPE Zerto Software. When we first deployed it, we were replicating to AVS, and we've done DR tests where we've left that test environment running for a significant period and had issues with the amount of storage space it was using. Sometimes the VMs become unstable when they're running too long.
What do I think about the scalability of the solution?
HPE Zerto Software scales well with the growing needs of my organization because we haven't had any issues there.
How are customer service and support?
I would evaluate customer service and technical support for HPE Zerto Software as good. Any case I've opened, they've been very responsive. I would give them a ten out of ten. They're very responsive and knowledgeable. They've helped me with all my issues.
How was the initial setup?
I found the deployment to be easy.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for HPE Zerto Software was great. It was not overly expensive, and deployment was easy.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered Rubrik, which has orchestrated recovery plans, and we've tried using those. HPE Zerto Software was much easier to use.
What other advice do I have?
The solution has not helped to reduce downtime in any situations.
The advice I would give to other organizations considering HPE Zerto Software is to do it. If you need a good recovery product, HPE Zerto Software is fantastic.
I rate HPE Zerto Software a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Platform Architect at a healthcare company with 5,001-10,000 employees
Enables near-instantaneous replication and offers powerful analytics for streamlined global management
Pros and Cons
- "The core functionality is what's beautiful about it."
- "HPE Zerto Software's recovery speed to other disaster recovery solutions shows that it's superior."
- "An improvement I would like to see in HPE Zerto Software is the ability to start protecting bare-metal configurations, as today it only handles virtualized workloads."
What is our primary use case?
My main use cases for HPE Zerto Software are business continuity and disaster recovery.
What is most valuable?
The features of HPE Zerto Software that I appreciate the most include its core function, where I can replicate near instantaneously, which guarantees that I have X RTO, Y RPO, and that actually works.
The core functionality is what's beautiful about it.
HPE Zerto Software Analytics enables me to see my entire global real estate from one SaaS portal—that's powerful. We are still less than a year into using HPE Zerto Software, currently in the deployment phase, with the plan to have a unified global deployment. It will be a cookie-cutter template for every single site, where based on the application's criticality, that type of provisioning is determined. HPE Zerto Software would automatically inherit the workload, protect it, and create a DR for it.
HPE Zerto Software also works based off of tags, in an automatic fashion, saving a lot of time for my engineers where they don't have to babysit a tool, as it automatically takes care of itself.
HPE Zerto Software's recovery speed to other disaster recovery solutions shows that it's superior. The native technology is stream-based replication, instantaneous replication, whereas the other technologies I've used in the past are purely snapshot-based, which impact the production. HPE Zerto Software is transparent, as the production is not impacted, and it's a live write to a destination.
My impression of HPE Zerto Software's near-synchronous replication is that it's a great technology, and that's what we're really counting on for the DR teams.
We're still in the process of reducing our organization's DR testing. We anticipate that, since, it doesn't impact production, we should be able to test more frequently on the DR side.
What needs improvement?
An improvement I would like to see in HPE Zerto Software is the ability to start protecting bare-metal configurations, as today it only handles virtualized workloads. I would love to see some progress in bare-metal protection. Several bare-metal use cases also need similar RTO, RPO, and business criticality thinking, which would be fantastic if HPE Zerto Software ventures into the bare-metal space.
For how long have I used the solution?
I have been using HPE Zerto Software for less than a year.
What do I think about the stability of the solution?
We haven't had any challenges so far, so it's pretty robust. There have been no downtime, crashes, or performance issues with HPE Zerto Software.
What do I think about the scalability of the solution?
HPE Zerto Software scales with the growing needs of my organization, as the licensing model is pretty good, and I'm happy with what I have, leveraging economies of scale through my team, making it positioned for us to match our scaling and buy more licenses as we grow.
How are customer service and support?
I evaluate the customer service and technical support for HPE Zerto Software as satisfactory. We have a virtual TAM with a lot of experience in the space, and we have frequent meetings with the technology team, plus the customer support is also very responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, specifically RecoverPoint for VMs and VMware Live Recovery, which I plan to replace. I'm also familiar with Rubrik.
The factors that led me to consider a change were the core architecture, where one solution utilized snapshot-based replication while another used stream-based replication, and HPE Zerto Software's approach is more effective than snapshot-based replication.
How was the initial setup?
The way its architecture is formatted, deployment is fairly easy for us to get started. We can get set up and be production-ready very fast.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup, costs, and licensing for HPE Zerto Software was pretty good and in line with what I expected.
Which other solutions did I evaluate?
Before HPE Zerto Software, I considered other solutions such as RecoverPoint for VMs, VMware Cloud on AWS with the VMLR tool, and a few other industry-standard options, mostly snapshot-based, and a few replication-based, but HPE Zerto Software was the better of all of them. What stood out with HPE Zerto Software is that when making a purchase, it's a combination of great technology and the price matching my expectations, so HPE Zerto Software fit the bill in both cases, which is why I went ahead and purchased it.
What other advice do I have?
Regarding expanded usage of HPE Zerto Software, it's too soon to tell if we will, as we've been using it for less than a year.
I rate HPE Zerto Software overall as eight out of ten.
I won't advise other organizations since everyone has to evaluate their own footprints to understand what's the right fit for them.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
June 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
Director, Data Services & Analytics at a consumer goods company with 5,001-10,000 employees
Enables seamless disaster recovery with near-synchronous data replication and efficient testing
Pros and Cons
- "HPE Zerto Software has helped reduce downtime in some situations."
- "HPE Zerto Software's near-synchronous replication is great, just based on the small timeline that's there; that's what I found to be most beneficial."
- "The only thing I could suggest for HPE Zerto Software would be better support for detached drives in a clustered environment, as it's currently not supported very well unless everything's running on a virtualized VMDK file."
- "We've also found that certain situations will not work for us since we haven't finalized the air gap vault in place, and we know that using some simulated ransomware attacks would cause problems, so we wouldn't be able to recover."
What is our primary use case?
Our main use case for HPE Zerto Software is for DR purposes—that's disaster recovery—for our separate DR site.
What is most valuable?
What I appreciate about HPE Zerto Software is that it seems fairly easy to use, and there are a couple of minor challenges that we figured out. We also found ways around those.
The way HPE Zerto Software specifically benefited us is that when we've had to do some testing to show we can actually bring things up in our disaster recovery site, we're able to do it with relative ease, allowing us to check off boxes on testing for either auditors or some of the other cyber insurance or whomever else that we need to validate that through. It made it a lot easier and gave everybody else a sense of comfort.
HPE Zerto Software's near-synchronous replication is great, just based on the small timeline that's there; that's what I found to be most beneficial. Near-synchronous replication is very important to our organization as it gives us that safety and security blanket of knowing that the data is being mirrored or replicated up to another environment, so in case we were to have some kind of disaster locally, we would at least have another copy sitting somewhere else within a very short period of time.
HPE Zerto Software has helped reduce downtime in some situations; we haven't had to use it officially to bring anything back up, but we have tested numerous times throughout the year for different applications to see how long it takes for us to bring things up, and while we haven't had to actually use that in place just yet, we know it's there if certain things happen.
HPE Zerto Software has saved us time in a data recovery situation due to ransomware or other causes; we've been able to utilize it just for doing some work with it. But we've also found that certain situations will not work for us since we haven't finalized the air gap vault in place, and we know that using some simulated ransomware attacks would cause problems, so we wouldn't be able to recover. That's why we're looking and trying to see what we can do to mitigate that issue.
In testing, I wouldn't be able to come up with a number right now as we take our time to ensure we don't miss anything. Usually, we can normally do that within a day. HPE Zerto Software has definitely impacted our RTOs and RPOs positively; they have come down considerably.
In comparing it to other disaster recovery solutions that we've used in the past, I would say that since we own and use HPE Zerto Software, it clearly beat out any of the competitors we had looked at previously. We're not yet using a cyber vault solution or immutable data copies. I can't say how HPE Zerto Software can be improved just yet; I want to see us get the vault in place first to test that out, so we're hoping to look at it here sometime soon. Our DR testing will probably save about 50% of the time.
What needs improvement?
The only thing I could suggest for HPE Zerto Software would be better support for detached drives in a clustered environment, as it's currently not supported very well unless everything's running on a virtualized VMDK file. If it's detached an iSCSI drive, it doesn't work, so that would be about the only thing I would suggest.
For how long have I used the solution?
We have been using HPE Zerto Software for six to seven years.
What do I think about the stability of the solution?
HPE Zerto Software has been stable and reliable every time we've had to go through it thus far.
What do I think about the scalability of the solution?
HPE Zerto Software has scaled with us thus far.
How are customer service and support?
The support we've received from HP Zerto has typically been very good, and they normally answer any questions we have; we're looking at a couple of gaps we found, and we'll be testing that out to see how that's going to meet our situation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to using HPE Zerto Software, we weren't actually using anyone for a similar type of situation; we were relying on backups.
How was the initial setup?
For the most part, it's very easy to set up, and the time it takes for it to keep things in sync is very small, which has also been a huge benefit. We've seen that work out very well when we've had to test part of our DR situations.
What was our ROI?
I've seen a return on investment with HPE Zerto Software. I've been able to see that return based on the time it saves us for recovery and testing for DR testing.
Which other solutions did I evaluate?
I can't say what those competitors are since we've had HPE Zerto Software for about six to seven years now, and I don't remember which ones they were at the time.
What other advice do I have?
Initially, HPE Zerto Software has helped us deal with many challenges. We have had a couple of bouts where it did cause a problem, however, part of this is due to the fact that we haven't implemented the new air gap solution yet, so we run into some difficulties there. We are reevaluating that through our rep and also talking to them now just trying to get more information on that.
Our deployment model for HPE Zerto Software is all on-prem; we keep everything on-prem with our primary data center to a disaster recovery location located out of state.
On a scale of one to ten, I would give the product overall a big nine, probably over nine; it's not perfect. There's always going to be some pieces that are missing.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder & CEO at Itix Cyber Ltd
Have achieved significant reduction in recovery time & Data loss through continuous data protection and cloud-based disaster recovery service
Pros and Cons
- "Comparing to a regular backup solution, it reduces downtime by 95%."
- "There is a problem where you need what's called a full sweep to back up and sync a VM from the beginning, which occurs in multiple steps."
What is our primary use case?
The purpose was for cloud migration, as it's for cloud DR as a service. It's for DR purposes on the cloud and also on-prem to different sites. The main challenge is that I'm not working with one customer but I'm working with multiple customers. My role is I'm an architect that provides DR solutions and cloud solutions to the customers in Israel, but not only in Israel. Most of the use cases are for DR as a service. The challenge is to provide a disaster recovery solution for big organizations, and they are not limited to their on-prem sites.
What is most valuable?
The most liked feature in HPE Zerto Software is that it uses CDP, Continuous Data Protection. It's a protocol that provides a very low RPO, which is Recovery Point Objective. This means how much data you lose when a disaster occurs. This is the main feature of the product. It's called CDP, and until two years ago, it was the only product able to provide that. Today, there are competitors, but they are not as mature as HPE.
The near-synchronous replication is the CDP I just mentioned. The near-zero replication is possible due to the CDP usage, and this is a game changer. DR in the cloud is much cheaper, and the ROI is absolutely in favor of cloud DR because we do not need to purchase any hardware. As a customer, I do not need to purchase hardware, rent a physical data center, or bring all my equipment to locate in the DR site.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area. Organizations don't need to have the expertise to manage and know HPE Zerto Software platform because a dedicated team of the cloud provider is actually operating all the necessary steps to recover the systems. Comparing to a regular backup solution, it reduces downtime by 95%. The recovery time objective reduction comes from the fact that it's CDP. Additionally, HPE Zerto Software comes out of the box with an orchestration tool, which means you can automate the recovery process and don't need to perform tasks manually for the recovery operations. The recovery process with HPE Zerto Software is better compared to other DR solutions. However, it's equivalent for some products or methods.
What needs improvement?
There are few areas for improvement that are mostly technical. It has limited support mostly for VMware environments; they are trying to reduce support for Hyper-V and now bring it back, but it's not working as easy with VMWARE. There is a problem where you need to perform a full sweep to back up and sync a VM from the beginning, which occurs in some scenrios. There are times you need to restart synchronization from the start, which is a heavy operation without clear reasoning, consuming a lot of resources.
For how long have I used the solution?
I have been architecting soluitions with this product for four years.
What do I think about the stability of the solution?
I rate the stability of HPE Zerto Software at nine.
What do I think about the scalability of the solution?
Scalability is rated at 10, but it is limited mostly to VMware.
How was the initial setup?
The deployment, whether cloud or on-prem, is easy. The deployment process takes about one to four hours, specifically the deployment of the HPE Zerto Software footprint.
What about the implementation team?
in DRaaS, maintenance is easy because it's cloud-based; everything happens behind the scenes for the customers and end users.
What was our ROI?
DR in the cloud is much cheaper, and the ROI is absolutely in favor of cloud DR because we do not need to purchase any hardware. As a customer, I do not need to purchase hardware, rent a physical data center, or bring all my equipment to locate in the DR site. Having it in the cloud is very beneficial for customers and organizations. It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area. Organizations don't need to have the expertise to manage and know HPE Zerto Software platform because a dedicated team of the cloud provider is actually operating all the necessary steps to recover the systems.
What's my experience with pricing, setup cost, and licensing?
I would say the pricing is expensive, rated at 10.
Which other solutions did I evaluate?
For now, HPE Zerto Software is the best with CDP, although other vendors are catching up. In two years, it's not guaranteed they will be the leaders.
What other advice do I have?
HPE Zerto Software is not the only recovery tool needed for ransomware recovery. It provides the ability to deploy systems for review and cleanup, it's beneficial to use it to reduce the time for bringing back the system for ransomware investigation. It reduces time by about 50% in a ransomware case. I absolutely recommend HPE Zerto Software, but my first advice is to ensure proper sizing and validate that applications are supported by a tool that supports CDP. There's a possibility that a VM, which is hosting an application, may not always be considered by HPE Zerto Software when copying VM data, so checking application support with CDP systems is crucial.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Oct 22, 2025
Flag as inappropriateCloud Product Manager at sercompe computadores
Hybrid disaster recovery has delivered continuous uptime and has simplified weekly DR testing
Pros and Cons
- "HPE Zerto Software has positively impacted our organization by allowing us to grow our business as an MSP, leading to a revenue increase of around 10%, and as a customer, we have not experienced any downtime for the past four years, achieving 100% uptime."
- "I believe HPE Zerto Software could be improved by enhancing support for a wider range of hypervisors, as many customers are transitioning from VMware to alternatives, and I need HPE Zerto Software to integrate with these new environments."
What is our primary use case?
I am using HPE Zerto Software to protect almost 50% of our 100% VMware-based environment, with three levels of protection—Silver, Gold, and Platinum—ensuring data safety and consistency.
My usual use cases for HPE Zerto Software involve operations spread around two geographical locations in Brazil, with one in the south and another in the southwest, about 500 kilometers apart, ensuring our operations and customer operations continue if something bad happens.
As an MSP, I serve customers who use HPE Zerto Software for disaster recovery in our infrastructure rather than a physical data center.
Having disaster recovery in the cloud is essential for us because I trust in a hybrid environment design, which our business needs for disaster recovery.
What is most valuable?
HPE Zerto Software's most valuable features for us are the ease of use and implementation, along with its ability to detect suspicious ransomware situations proactively, which is very useful and differentiated.
HPE Zerto Software has positively impacted our organization by allowing us to grow our business as an MSP, leading to a revenue increase of around 10%, and as a customer, we have not experienced any downtime for the past four years, achieving 100% uptime.
Overall, HPE Zerto Software has significantly impacted our IT resiliency strategy by enabling us to have a cost-effective disaster recovery solution without the need for expensive hardware or data center space.
What needs improvement?
I believe HPE Zerto Software could be improved by enhancing support for a wider range of hypervisors, as many customers are transitioning from VMware to alternatives, and I need HPE Zerto Software to integrate with these new environments.
For how long have I used the solution?
I have been working with HPE Zerto Software for around four years, since HPE bought HPE Zerto Software and we started to use it.
What do I think about the stability of the solution?
I have had situations where stability was tested, but HPE Zerto Software has helped me recover our operation as expected. I would rate the stability and reliability of HPE Zerto Software as a 10, which I believe is fair enough.
What do I think about the scalability of the solution?
In terms of scalability, HPE Zerto Software has shown no limits. I started small and have since expanded our environment significantly without encountering any limitations.
How are customer service and support?
Regarding technical support, I occasionally encountered issues mostly associated with onboarding new environments or integrations, but core operations ran smoothly most of the time, with support usually meeting expected deadlines.
Which solution did I use previously and why did I switch?
Before using HPE Zerto Software, I was actually still using another solution based on Veeam Backup & Replication for part of our environment. I decided to start using HPE Zerto Software when new needs arose for quicker RPOs of seconds, as my previous tool only allowed hours.
How was the initial setup?
HPE Zerto Software's initial setup was very straightforward, with no significant challenges, largely due to the great support from the vendor.
What about the implementation team?
I participated in the initial setup of HPE Zerto Software, which was impressive, completing a POC in just one day and having it fully operational in less than four days.
What was our ROI?
HPE Zerto Software has dramatically reduced the headaches I faced with DR testing. Now I conduct tests weekly and sometimes even twice a week. I believe HPE Zerto Software has saved my technicians more than 50% of the time in data recovery situations.
What's my experience with pricing, setup cost, and licensing?
I am aware of the pricing and licensing of HPE Zerto Software. I would say it used to be an affordable solution, but as competitors emerge, pricing may come under pressure.
Which other solutions did I evaluate?
I evaluated other solutions when searching for disaster recovery options, but I selected HPE Zerto Software because it was the best fit for our needs. In addition to HPE Zerto Software, I looked at Veeam, storage-based replication, VMware's vSphere replication, and Commvault, with VMware replication being the closest in terms of RPO. VMware replication was the closest solution but was limited to VMware, while HPE Zerto Software offered a multi-hypervisor and multi-cloud solution, which was crucial for me.
What other advice do I have?
While I appreciate the time saved, we are always striving for a more efficient operation and aiming for a 70% time savings. In terms of usability, I find both HPE Zerto Software and Veeam to be equally easy to operate. HPE Zerto Software's recovery speed is comparable to other solutions, as recovery speed largely depends on our physical environment. I rate this review a 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Apr 23, 2026
Flag as inappropriateManager, Technology at a agriculture with 1,001-5,000 employees
Reliable near-zero recovery ensures seamless disaster recovery testing with significant time savings
Pros and Cons
- "It's easy to use, setup, and configure. It's also very easy to do a recovery."
- "HPE Zerto Software has impacted our RTOs and RPOs positively by providing near-real-time replication and instant recovery, which has definitely reduced our RPOs and RTOs."
- "My only suggestion for how HPE Zerto Software could be improved would be to integrate with other virtualization platforms, as many organizations are moving off of VMware, so having options there would be beneficial."
What is our primary use case?
My main use cases for HPE Zerto Software include providing near-zero recovery. We're replicating several of our VMs for instant recovery purposes.
How has it helped my organization?
Zerto features benefit my organization. I've never had to use HPE Zerto Software in a real disaster scenario, however, we test it every year and it performs its job effectively.
What is most valuable?
It's easy to use, setup, and configure. It's also very easy to do a recovery.
The features of HPE Zerto Software that I appreciate most include its integration with our VMware environment, which makes replicating VMs really easy. My impressions of HPE Zerto Software's near-synchronous replication capability are that it's one of the main features why we purchased it, as it allows us to restore from anywhere from basically five seconds ago to three days ago.
HPE Zerto Software has impacted our RTOs and RPOs positively by providing near-real-time replication and instant recovery, which has definitely reduced our RPOs and RTOs.
The solution has helped to reduce our organization's DR testing as it allows our DR tests to proceed very quickly. We conduct several tests each year, with the process being very seamless. The saved time has been allocated to value-add tasks because it's one less thing we have to focus on when we can easily perform a DR test.
Although we have not had situations involving ransomware or other causes, HPE Zerto Software has saved us time in general-purpose recoveries.
Fortunately, we've not had to use HPE Zerto Software to reduce downtime in any cases, but we know that it works effectively.
What needs improvement?
My only suggestion for how HPE Zerto Software could be improved would be to integrate with other virtualization platforms, as many organizations are moving off of VMware, so having options there would be beneficial.
For how long have I used the solution?
I have been using HPE Zerto Software for probably close to eight to ten years, since before it was an HP product.
What do I think about the stability of the solution?
I would describe the stability and reliability of HPE Zerto Software as consistently stable over the years. I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.
What do I think about the scalability of the solution?
HPE Zerto Software scales effectively with the growing needs of my organization as we just have a small footprint where we use it in our most production-oriented VMs, and it has scaled fine for our needs.
I have expanded the usage of HPE Zerto Software; it's a relatively small footprint, but it has grown a little bit over time, and it's been easy to include more VMs in our recovery.
How are customer service and support?
I cannot specifically evaluate customer service and technical support because I'm not usually the one to call support, but I've never heard complaints from others at my company who use it. On a scale from one to ten, I would rate customer service and technical support as probably a nine or ten, although I cannot really answer that since I haven't been the one to contact support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was using traditional backup systems, which obviously don't have as low of RTOs and RPOs.
How was the initial setup?
It's easy to set up, configure, and performing a recovery is very straightforward with simple steps.
What was our ROI?
I have seen return on investment with HPE Zerto Software as it is affordable and definitely prevents us from needing to purchase other similar software.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing of HPE Zerto Software has been that the product has been affordable for us, so I have no complaints from a pricing standpoint.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered other solutions, however, it's been so long ago that I don't remember. However, we have been consistently happy with it so we haven't shopped around.
In my evaluation process, what stood out positively was the ease of use, as the setup was simple, and performing the actual DR recoveries was extremely easy. My experience with deploying HPE Zerto Software has been smooth, particularly the setup with our VMware environment.
What other advice do I have?
We didn't really change from anything in particular, so the factors that led us to consider HPE Zerto Software were more of an add-on to a traditional backup system. My advice to other organizations considering HPE Zerto Software is to ensure it aligns with your needs, and to try to get a demo of it and go through a proof of concept.
I rate HPE Zerto Software a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at a healthcare company with 10,001+ employees
Improved recovery rates and seamless migration process boost operational efficiency
Pros and Cons
- "We have saved time in a data recovery situation."
- "The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion."
- "I definitely would like to see the continuation of the migration capability to Hyper-V included in the next release of HPE Zerto Software, as well as adding migration capabilities to other hypervisors, such as Nutanix Acropolis."
What is our primary use case?
HPE Zerto Software is basically used for site replication.
How has it helped my organization?
We needed increased uptime and resilience, and Zerto helped with that.
The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion.
What is most valuable?
The replication aspect of HPE Zerto Software is what I appreciate the most, but we also appreciate the conversion feature. We're moving from VMware to Hyper-V.
It's easy to use. It's point-and-click and very logical.
The near-synchronous replication is very good. We have some applications that are single-site only that do have a really high RPO. With synchronous replication, if we do experience a fault, we can bring it up on the other side on our other data center and also have a point in time recovery.
We have saved time in a data recovery situation. We had misconfiguration and we were able to bring the system back up on our redundant data center in about ten minutes. It would have taken about five hours and lost about 24 hours of otherwise with tranditional recovery.
We've reduced downtime by about 24 hours. That would have cost several thousand to several hundred thousand dollars.
It's increased RPO and RTO recovery times due to synchronization rates that are selectable. It's impressive compared to other solutions such as traditional Avamar, TSM, or Commvault backups. Those take anywhere from five to ten hours to recover systems. Avamar is literally minutes.
What needs improvement?
I definitely would like to see the continuation of the migration capability to Hyper-V included in the next release of HPE Zerto Software, as well as adding migration capabilities to other hypervisors, such as Nutanix Acropolis.
For how long have I used the solution?
We've been using HPE Zerto Software for five years.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.
What do I think about the scalability of the solution?
HPE Zerto Software scales with the growing needs of our organization.
How are customer service and support?
I evaluate customer service and technical support for HPE Zerto Software very highly; every question we've had has been answered promptly and first-time resolution is very high.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, we were using Veeam. We were looking at and actually using Veeam, and we were using Avamar before selecting HPE Zerto Software.
How was the initial setup?
My experience with deploying HPE Zerto Software is very straightforward and easy to deploy.
What about the implementation team?
We're using Commvault and Dell Cyber Vault as our solution approach.
What was our ROI?
I think we have seen a return on investment with HPE Zerto Software.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for HPE Zerto Software has been very positive.
What other advice do I have?
I've not had any complaints about HPE Zerto Software's functionality.
My advice to other organizations considering HPE Zerto Software is that it is definitely a far cheaper solution than using array-based replication, and it's one of the most stable software deployments that we've done that runs in a Windows environment.
On a scale of one to ten, I rate HPE Zerto Software a ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech consulting company with 501-1,000 employees
Ensured compliance and effective failover with seamless disaster recovery testing
Pros and Cons
- "The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head."
- "The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made."
- "With the current updates primarily on the Azure side of it, documentation could be improved."
- "Once you start getting involved with the public clouds, it gets a little clunky. Again, I don't fall down totally on the HPE side. It's the public cloud that may be at issue."
What is our primary use case?
Our main use cases for HPE Zerto Software are primarily to provide our customers with their DR solutions and to facilitate migrations, either from on-prem to the cloud or data center to data center migrations.
What is most valuable?
The feature of HPE Zerto Software I prefer the most is the test feature, which allows you to test an environment in a bubble without having to affect production.
It allows you to test your DR strategy without having to actually do a full DR test. These features have benefited our organization by allowing the customers to really be able to write out their runbook, test it, and make sure that they're meeting compliance, whether that's every six months or a year test.
My impressions of HPE Zerto's near-synchronous replication are that it's an amazing feature that customers love. Even though it's set at five minutes, it's actually typically lower than that for most environments, and customers love the ability to have failover capabilities within seconds.
The ease of use for the solution is pretty straightforward.
What made us stick with HPE Zerto is that it is just a fantastic product and was a great product to add to HPE's portfolio. The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made. It was days' worth of changes that had been made. That amount of downtime would probably have cost the organization tens of thousands of dollars.
HPE Zerto Software has impacted our RTOs and RPOs effectively in a positive way where other solutions take longer; the board is happy with the speed for us to be back online.
The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head.
What needs improvement?
With the current updates primarily on the Azure side of it, documentation could be improved. That's not necessarily Zerto's problem since Azure is constantly changing things; Zerto will put something out, but Azure then will change it, and sometimes it's hard to follow that documentation.
HPE Zerto Software can be improved by keeping up on top of the Azure changes happening there, trying to smooth that process out, because there are many steps that you have to take in Azure, and that's not necessarily HPE's fault, it's just how Azure functions.
For how long have I used the solution?
I've been working with Zerto for more than ten years.
What do I think about the stability of the solution?
The stability and reliability of HPE Zerto have been great; I haven't really faced any major challenges, and when we have, support has been really great at helping.
What do I think about the scalability of the solution?
HPE Zerto Software scales with the growing needs of our organization as a great scalable solution; the only concern I have for really large organizations would be the cost. However, you have to start looking at the soft metrics that CFOs don't necessarily take into account.
How are customer service and support?
Every time I've had to talk to support, whether it's been pre-HPE or during HPE's acquisition, the technical and customer support has been pretty good at resolving any issues that have come up. I really appreciate the stateside support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto, we were using different solutions. Looking at recovery solutions for the capabilities, RecoverPoint was there, which is what Zerto was based on. We considered the capabilities they offered versus solutions such as Veeam.
How was the initial setup?
In an on-prem environment, when it was the Windows deployment, it was pretty easy to deploy. Now, once it went over to Linux, it's still been pretty easy on the on-prem side. Once you start getting involved with the public clouds, it gets a little clunky. Again, I don't fall down totally on the HPE side. It's the public cloud that may be at issue.
What was our ROI?
Customers have definitely seen a return on investment from HPE Zerto Software. They can automate their DR testing, test it more often, and in a worst-case scenario, they could have a help desk person literally hit a button to help them come back over or come up in the cloud or in another site if they need to.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, licensing cost, or setup cost has been such that I don't have to deal with the pricing side of it. The setup, primarily in the Azure space, has been a little clunky, and I don't necessarily fault HPE for that.
Which other solutions did I evaluate?
Before selecting HPE Zerto, we considered other solutions such as RecoverPoint. They would look at Veeam, even though Veeam's not in the same category, but it was something that people would use as a recovery solution.
What other advice do I have?
For the capabilities and what it does today, I rate HPE Zerto Software a ten out of ten, and it's a market leader in that category.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
School Board Memeber at a energy/utilities company with 1,001-5,000 employees
Exceptional reliability and robust failover strategy ensure rapid recovery
Pros and Cons
- "The most valuable feature of HPE Zerto Software was its failover capabilities."
- "The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side."
- "HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down."
What is our primary use case?
At the time, we were using HPE Zerto Software for failover of our VMware environment.
How has it helped my organization?
The failover features improved our organization by allowing us the capabilities to fail over.
What is most valuable?
The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side.
The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.
My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.
HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.
HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.
Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.
What needs improvement?
That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.
When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.
For how long have I used the solution?
We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.
What do I think about the stability of the solution?
The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.
What do I think about the scalability of the solution?
At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.
How are customer service and support?
The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.
How was the initial setup?
The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.
What was our ROI?
We did see a return on investment from HPE Zerto Software; it was probably two to one.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.
What other advice do I have?
We are using a different product now.
On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at kyndryl
Disaster recovery has become faster and more flexible across diverse infrastructures
Pros and Cons
- "HPE Zerto Software is very simple to use and to implement, and you can implement and have a full disaster recovery solution in just a few days usually."
- "HPE Zerto Software offers limited functionalities in this area because HPE Zerto Software can analyze the data replicated and tell the customer if there are some anomalies."
What is our primary use case?
I use HPE Zerto Software for disaster recovery. I use it to solve challenges related to hardware infrastructure on the customer on-premise environment. In the past, we implemented disaster recovery solutions based on data replication on the storage. However, most customers use different types of storage, so we prefer to use HPE Zerto Software so that we are not forced to use the same storage in the disaster recovery environment. With HPE Zerto Software, we can use whatever storage we have in the disaster recovery environment and perform the replication on the software layer instead of the hardware layer.
HPE Zerto Software is one of the tools that we use for data resiliency, and it is very helpful.
HPE Zerto Software is different from the other products that have been mentioned because the other products are mainly backup and restore based products, while HPE Zerto Software is actually focused on disaster recovery and data replication. The use case is quite different between them. Usually we implement both HPE Zerto Software and other backup and restore software such as Veeam, Rubrik, or Cohesity.
We implement HPE Zerto Software in all these ways: both on-premises with traditional disaster recovery, on-premises to cloud for customer migration or disaster recovery, and cloud-to-cloud for disaster recovery solutions.
What is most valuable?
The most valuable feature is that HPE Zerto Software is very simple to use and to implement. It is quite straightforward, and you can implement and have a full disaster recovery solution in just a few days usually. It also includes orchestration features that allow you to have simplified management of disaster recovery.
HPE Zerto Software has excellent Recovery Point Objective functionality. We have experienced customers with RPO of less than 30 seconds using HPE Zerto Software.
There is a very good impact on our operations. As mentioned before, the RPO is very limited because the replication feature is very efficient. The RTO is also impacted because of the orchestration feature that allows the automation of the restart of the virtual machines.
Usually with HPE Zerto Software, we offer an RPO of less than five minutes and an RTO of less than four hours for our environments. We manage quite large environments with more than 200 virtual machines usually. The four-hour RTO is a very good metric. Obviously, when we perform the exercise and after a few times that we perform the tests, this RTO can be further reduced. We save a lot of time using the orchestration features of HPE Zerto Software. If we compare with classic disaster recovery based on data replication based on the storage itself, we save usually between eight to twelve hours to restore the full operation of the customer.
HPE Zerto Software is an excellent solution.
What needs improvement?
In recent years, the issue related to ransomware has raised concerns. HPE Zerto Software offers limited functionalities in this area because HPE Zerto Software can analyze the data replicated and tell the customer if there are some anomalies. HPE Zerto Software could improve this area and introduce air gap capability and the capability to write to immutable storage. This would further allow the users to be protected against ransomware.
At the moment, we do not have any customers using these features.
For how long have I used the solution?
I have been using HPE Zerto Software for about 10 to 12 years.
What do I think about the stability of the solution?
HPE Zerto Software is a stable product.
What do I think about the scalability of the solution?
HPE Zerto Software is very scalable. We can easily scale from 100 to 500 virtual machines with much ease.
In Italy, we have approximately 15 to 20 people working with HPE Zerto Software.
Which solution did I use previously and why did I switch?
I am an architect.
How was the initial setup?
My estimate for disaster recovery setup is 50% of the implementation time.
What about the implementation team?
We do have an implementation team.
What's my experience with pricing, setup cost, and licensing?
HPE Zerto Software is cost-efficient. We have a general agreement with HPE Zerto Software, and the fee required for each virtual machine is affordable for most of our customers. I would say it is a cost-efficient solution.
Which other solutions did I evaluate?
At the moment, we do not have any alternate solutions.
What other advice do I have?
We work mainly with AWS and Azure.
We serve medium and enterprise customers.
We perform managed disaster recovery solutions for our customers. We also perform the updates, patching, and maintenance.
I would rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Last updated: Apr 30, 2026
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