No more typing reviews! Try our Samantha, our new voice AI agent.
 

Yext Digital Presence Platform Pros review quotes

TiberiuArghir - PeerSpot reviewer
Digital Marketing Coordinator at a media company with 5,001-10,000 employees
Aug 17, 2026
Direct Listing Syncing, the Yext Knowledge Graph, and Yext Pages were the most impactful features because they improved our organic results and had a positive impact on our business.
MH
Business Developer CEO at Full Sail University
Jun 29, 2026
For example, there is a salon that I started working with, which was generating almost 20k a month, and after I used Yext Digital Presence Platform with them, within six months they increased profit to 60k.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Apr 15, 2026
The main benefit of using Yext Digital Presence Platform is that we no longer have to update data manually across multiple entities or social media platforms, as the process is now automated.
Learn what your peers think about Yext Digital Presence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
reviewer2895972 - PeerSpot reviewer
Marketing Project Manager at a real estate/law firm with 5,001-10,000 employees
Sep 7, 2026
Yext Digital Presence Platform has positively impacted my organization by streamlining everything; because we have so many parks, it made the process a lot more streamlined and a lot easier to manage.
reviewer2900433 - PeerSpot reviewer
Software Developer at a consultancy with 11-50 employees
Sep 18, 2026
I think the best features Yext Digital Presence Platform offers are the basic create, read, update, and delete ones, but they are implemented properly and they have an API for other companies to integrate with, which is more than I can say about other online platforms.
 

Yext Digital Presence Platform Cons review quotes

TiberiuArghir - PeerSpot reviewer
Digital Marketing Coordinator at a media company with 5,001-10,000 employees
Aug 17, 2026
The platform can be improved by optimizing the automated AI responses and providing different templates of responses available in the review and reputation management section.
MH
Business Developer CEO at Full Sail University
Jun 29, 2026
I think Yext Digital Presence Platform's pricing, setup cost, and licensing could be refined better.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Apr 15, 2026
One thing that could be improved is the real-time updates. Currently, when we send changes to Yext Knowledge Graph, the updates are reflected in the analytics tool with some delay, around thirty minutes to an hour.
Learn what your peers think about Yext Digital Presence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
reviewer2895972 - PeerSpot reviewer
Marketing Project Manager at a real estate/law firm with 5,001-10,000 employees
Sep 7, 2026
My experience with customer support was that it was a little bit challenging.
reviewer2900433 - PeerSpot reviewer
Software Developer at a consultancy with 11-50 employees
Sep 18, 2026
I believe we could not delete hotels that we created in Yext Digital Presence Platform, so we ended up with a dashboard that had hundreds of hotels that we could not delete from Yext Digital Presence Platform, even though we deleted them from our side.

Product Categories

Product Categories