Webroot Business Endpoint Protection Reviews

I used the Webroot cloud application to install it on my computers. It has to be installed on each computer, but it's managed through the Webroot cloud application.

I use this solution to keep malware out of my system. 

I have five servers on it, and four employees with additional laptops — we process payrolls here. We do all kinds of different things, including accounting.

With malware protection, it doesn't change how your business functions; you simply expect it to do its job. For this reason, I would say nothing has changed. I haven't had any problems, so I hope that continues.

There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system. 

I did notice that my OS slowed down, but I don't know if that's due to Webroot.

I have been using Webroot Business Endpoint Protection for one year.

I haven't experienced any issues stability-wise — no bugs, glitches, or crashing.

I have five servers and about a half-a-dozen or more workstations running it. Scalability-wise, it's great. 

I had to contact technical support one time, and they were great. I would give their technical support a rating of 10 out of 10. They were really good. They answered the phone very quickly and helped me resolve the problem very quickly. I was really quite surprised how good they were.

I used to use Symantec Endpoint Protection. I would have preferred to continue using Symantec Endpoint Protection, but last year, I don't know what happened to their infrastructure but they completely destroyed themselves. I couldn't contact them for a month and I couldn't renew my Symantec subscription, so I went with Webroot. Otherwise, I'd probably still be on Symantec.

Symantec was being bought out by Broadcom. My licenses were due at exactly the very timeframe they were being bought out. I called every Symantec phone number I could find, every broadband phone number I could find, every Symantec retailer I could find. Nobody could get a Symantec license. I could not renew my Symantec licenses. As such, I checked out some recommended solutions and chose Webroot. I'd probably still be on Symantec because Symantec always did a good job for me although Symantec was much more expensive.

I think I did a comparison back when I switched and it looked like they did about the same things. I'm sure there are more features that I could implement, but I've implemented on as many as I'm aware of. I haven't explored everything yet.

Apparently, is more complex than I originally thought. I had my server set up wrong initially which caused some slow down. But other than that, it was fairly easy.

I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine.

I'd recommend this solution. Overall, on a scale from one to ten, I'd give Webroot a rating of nine. It's hard for me to say just how good it is as I haven't ever been hit by any malware. I guess it's doing its job.

The most valuable aspect of the solution is that they have the lightest agent. It's only six MBs that install in a matter of seconds and is very lightweight. 

The solution has a very minimal impact on the machine. There's negligible performance impact on the machine and to the endpoints. 

Their policy management, cloud-based dashboard and user interface are very easy to navigate.

We find that their quality has fallen off over the years. Unfortunately, it just doesn't provide a level of protection that's needed at this point.

They need better prevention and detection. Too many threats are getting through their protection, and causing an infection of the machines, actually. 

Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention.

I've been using the solution for five or six years at this point.

The solution's stability is at about 99%. They have had a few bugs in the past five years that we've been using their product, however, for the most part, it's very stable and has no major issues.

The solution can certainly scale. We have 2,400 agents with absolutely no issues. I'm sure it can go to 10,000 or even probably up to 20,000, no problem.

I would say on a scale of one to 10, I'd give them a five. Their support is just average. We have had to call in tech support for certain situations, and usually, the response is quick, but resolving the issue is not. 

The initial setup was very straightforward. It wasn't complex at all. We found it to be quite easy.

The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month.

We're using the latest version of SecureAnywhere, which is for the MSP side. We have a multitenant setup. We have about 2,400 agents deployed currently, and that's what we're using for protection for our clients. We haven't had too many attacks, however, we have had some ransomware situations for some of our clients and that's what caused us to initiate our evaluation project. Webroot used to be really good when they first came out, but now they've completely fallen behind, sadly.

I would advise others to skip Webroot. It doesn't provide adequate levels of protection at this point. They would need to evolve, or improve, their prevention and detection engines before I would recommend their services.

I'd rate the solution three out of ten overall.

We primarily use the solution for its endpoint protection. We used it as a firewall and antivirus.

The solution is very light.

It works well on our PCs.

The dashboard is very good.

We find the pricing to be very affordable.

We've had some issues with the solution. We were attacked by CryptoLock.

It's not the best in security. As we were breached, we'll be looking for a new solution next year.

We need to have a stronger defense against CryptoLock and other attackers.

We've been using the solution for about three years at this point.

The solution is very stable. We find it to be quite reliable in that it doesn't crash or freeze and it doesn't have bugs or glitches.

The solution is scalable. We haven't had issues with this aspect of the solution. If an organization needs to expand the solution, they can do so.

At this point, we have about 60 users on the product.

I don't like technical support very much. We seem to have to wait a long time to get a response from them, which is unacceptable. We're not satisfied at all with the level of support they offer our organization.

The initial setup is not complex at all. It's very straightforward.

The deployment took a couple of months.

We used an integrator reseller that assisted us with the implementation process. We were satisfied with how they worked with us.

The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies.

We're just a cutomer. We don't have a business relationship with the company.

As we are using the cloud deployment model, we are always on the latest version of the solution.

I don't recommend the solution to others. It didn't protect us in the way we needed to and an attack was able to get through their defenses.

Overall, I would rate the solution six out of ten. We haven't had a very good experience with it.

Webroot Endpoint Protection secures threat mitigation. Then, of course, there are elements for continual data monitoring to get to the areas that are affected.

The ASA is frontline as far as the next-generation firewall goes. We incorporated a whole bunch of elements for identification, classification of threats, grouping, and integration with it; as well as logging application data from endpoints on the network into a log server for further processing. There are a lot of features in ASA. Over time, it has remained the model for NG USM like Webroot.

The website is helpful. There are videos showing various Security scenarios as part of their SAT integration. SAT (Security Awareness Training is the most important component of any Digital Security Program.

Webroot pioneered integration of Novel concepts in Endpoint protection.

One marked improvement that I see is that the scanning speed is much improved in Windows 11.

Looking for the Next Gen Webroot to leverage Multi Core Architecture supported by a robust Operating System Executive that is fully aware of it's underlying Hardware Architecture and Foundation; with live integration and feed into most reliable OTXs in real time.

Additional video on really demonstrating the runtime features of the product would be helpful. For example, how do you do continual data monitoring? How do you verify their connections? A lot of people know about antivirus protection, however, the product does a whole lot more.

They can do a whole lot more. Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine.

I've used the solution for about 30 years. It's been a long while.

I've been a Webroot partner for many, many years.

I'd rate the solution at a nine out of ten. If they had OTX integration and the ability to  do in-process OTX API Calls on the endpoint for 1st time and update: URLs, IP addresses, Domain Names and Telephone Nos, Email Addresses and newly defined Data Classes, maybe I'd make it a Ten out of Ten.

We have been using a two-prong security system for our network. We had a combination of Kaspersky along with Webroot Business Endpoint Protection. This gave us two layers of defense and it has been working really well for us. 

With the current increased world threat scenarios, we are looking for other protection possibilities.

The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection.

The solution could improve by providing better ransomware protection.

If Webroot could match up to something similar to what a CrowdStrike or SentinelOne is providing, I would consider Webroot again. For example, there are more advanced features such as EDR and sandboxing. In SentinelOne, when there is a threat it automatically does the analysis and provides you with detailed reports, but Webroot is lacking in the details.

I have been using this solution for approximately two years.

The solution is stable.

In my experience the solution is stable.

We have approximately 75 people using the solution in my organization.

We have used the support.

We have previously used many other solutions, such as Mcafee and Norton. Many of them were pretty heavy on resources and users are complaining about slowness on the systems. This is why we had to move to another solution, which is a combination of Kaspersky and Webroot. 

The installation is straightforward.

I rate Webroot Business Endpoint Protection a seven out of ten.

The most valuable aspect of Webroot Business Endpoint Protection is that I have never gotten malware with it. 

I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously. When I'm just using Access, it seems to work fine. But when I'm doing the Access programming, it slows down substantially. Sometimes I wait maybe five, or six seconds for different screens to come up. It probably costs me 15 to 20 minutes every day. It's aggravating. I am currently looking for a replacement. However, I will say I've never gotten malware with Webroot Business Endpoint Protection.

I have been using Webroot Business Endpoint Protection for about two to three years. 

I have not had any problems with stability except for the slowness on the server. It doesn't even slow me down on my laptop, but it slows me down tremendously on the server.

Webroot Business Endpoint Protection's scalability is fine for me. 

I have dealt with tech support. Webroot's tech support is pretty good; they've given me some pointers. They suggested, for example, that the issues with the speed that I have been having could be fixed by turning the solution off completely. They have shown me how to do that and it does make the problem go away at least temporarily. However, I can't operate that way, of course.

Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise. 

I would give Webroot Business Endpoint Protection a seven out of ten. 

My primary use cases were protecting against computer infections like viruses or malware files, applying policies to the end-user, and blocking websites or applications from running through the admin console.

The number of customers complaining about their computers becoming infected has dropped since we started using Webroot.

The most valuable feature is the software's performance.

Areas for improvement would be the reporting system in the admin console. In the next release, I would like them to add features to run comments or take remote control to the admin control and also features to be installed on mobile devices.

I used this solution for five years.

This solution is very stable, we haven't faced any problems while using it. The software runs in the background and doesn't consume resources or affect the computer performance at all. It also continuously and automatically updates itself.

There's no problem with scaling this product.

Webroot's technical support is fine - they reply quickly to tickets and emails, but it would be better if they added a live chat so problems could be checked on the spot rather than waiting for a response to a ticket or email.

The initial setup was very easy and didn't take a long time.

This is a great solution - it helped us a lot without business and improved the security we're offering to our customers. I would give this solution a score of eight out of ten.