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WatchGuard AuthPoint Reviews

Vendor: WatchGuard
4.3 out of 5
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What is WatchGuard AuthPoint?

WatchGuard's multi-factor authentication (MFA) solution not only helps to reduce the likelihood of network disruptions and data breaches arising from lost or stolen credentials, but we deliver this important capability entirely from the Cloud for easy set-up and management. AuthPoint goes beyond traditional 2-Factor Authentication (2FA) by considering innovative ways to positively identify users, and our large ecosystem of 3rd party integrations means that you can use MFA to protect access to the network, VPNs, and Cloud applications. Even non-technical users find the AuthPoint mobile app easy and convenient to use!

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Buyer's Guide
WatchGuard AuthPoint
May 2025
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WatchGuard AuthPoint mindshare

As of June 2025, the mindshare of WatchGuard AuthPoint in the Authorization Software category stands at 1.7%, down from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authorization Software

PeerResearch reports based on WatchGuard AuthPoint reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersJun 2, 2025Download
ComparisonWatchGuard AuthPoint vs CyberArk IdentityJun 2, 2025Download
 
 
Key learnings from peers

Valuable Features

Push authentication is highly compatible and valuable. Users need only a smartphone and an app, eliminating the need for a hardware token. Personal notifications and the approvals feature operated by one button are easy to use. Token-based two-factor verification for user logins is effective. Workforce authentication and security are strong. Push notifications improve user experience. Integration with the mobile app works well. WatchGuard firewall offers security with features like UDP, block filters, web filtering, and GeoBlock.
  • "The WatchGuard firewall includes many security features, such as UDP, block filters, web filtering, and GeoBlock."
  • "The initial setup is very simple."
  • "The integrations are good."

Room for Improvement

WatchGuard AuthPoint needs better cloud documentation and video tutorials. Users suggest enhancing the locking period, implementing zero trust with more details, and adding laptop management capability. More admin functionalities and less end-user control are desired. Improvement areas include external authentication for Office 365, full visibility into cybersecurity status, tagging processes for VPN security, restricting remote user privileges, and integrating firewall features. Configuration is simple with WatchGuard.
  • "The solution should implement a tagging process, which will provide an extra layer of security for the devices connected to the VPN."
  • "It's not so simple to configure."
  • "The product must enable administrators to restrict the privileges of remote users."

ROI

Investments in WatchGuard AuthPoint resulted in significant cost savings and enhanced security for organizations. User experiences highlighted improved authentication processes, leading to reduced time spent on resolving access issues. The streamlined setup and straightforward integration with existing systems decreased operational costs. Enhanced user interoperability ensured higher productivity levels. Additionally, users reported that deploying WatchGuard AuthPoint increased compliance with security regulations and reduced the risk of unauthorized access.

Pricing

Pricing for WatchGuard AuthPoint is approximately $3 per user annually with licenses available for 1 or 3-year terms. The product's pricing is generally viewed as reasonable, though some find it expensive. The offering includes a basic package, with additional features like endpoint detection or full security requiring upgrades to more comprehensive plans like Total Security.
  • "We got the product at a low price."
  • "The pricing, I believe, is around $3 a user a year. It is quite reasonable."

Popular Use Cases

Organizations primarily utilize WatchGuard AuthPoint for multifactor authentication, especially for VPN connections and securing remote work. It is implemented to protect sensitive and personal data, integrated with platforms like AWS and Office 365, and enhance security for banking clients and VPN users. AuthPoint is also used for mobile device authentication and integrates seamlessly with local gateways, Active Directory, and various user groups.

Service and Support

Customer service and support of WatchGuard AuthPoint are generally positive. They find the team responsive, technically skilled, and quick in resolving issues. Some users highlight exceptional accuracy and fast fixes. However, there is a preference for more knowledgeable support personnel over just documentation sharing. Language can be a minor issue for non-English speakers, but it is manageable.

Deployment

Initial setup for WatchGuard AuthPoint is straightforward and quick. Customers mention it takes between 10 minutes to three hours, depending on user count and features configured. General networking knowledge is helpful. The process entails installing gateway software, linking licenses, and using clear wizards and tutorials. Some users may require support calls. Users appreciate vendor support and resources to ease the deployment.

Scalability

WatchGuard AuthPoint scales easily, supporting over 100 users. Users can start with five licenses and expand as needed. Companies have scaled from one to fifty users, purchasing licenses directly or through partners. The solution integrates suppliers for added security and GDPR compliance. Users rate scalability highly, with scores of eight and nine out of ten.

Stability

WatchGuard AuthPoint is described as stable by users due to its on-premise RADIUS server and Active Directory integration. Users point out the ease of Windows implementation and the stability of the cloud version. No issues like lag, crashes, or downtime were reported. Stability ratings include eight and nine out of ten from different users.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our WatchGuard AuthPoint Buyer's Guide for additional reliable information.

Learn more about WatchGuard AuthPoint

WatchGuard AuthPoint was previously known as AuthPoint.

WatchGuard AuthPoint customers

Ellips, Mednet, Diecutstickers.com, Fletchers Solicitors

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WatchGuard AuthPoint reviews

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PeerSpot user
IT Manager at a financial services firm with 1,001-5,000 employees
Verified user of WatchGuard AuthPoint
Aug 18, 2024
Includes many security features and provides push notification feature

Pros

"The WatchGuard firewall includes many security features, such as UDP, block filters, web filtering, and GeoBlock."

Cons

"The solution should implement a tagging process, which will provide an extra layer of security for the devices connected to the VPN."

What is our primary use case?

We were using WatchGuard AuthPoint for our MFA users. Those using WatchGuard AuthPoint are connecting to the WatchGuard firewall.

What is most valuable?

The WatchGuard firewall includes many security features, such as UDP, block filters, web filtering, and GeoBlock. It's advantageous for us to have the roles in place to block people where we want to have them connected.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (621 words)
MF
Senior IT Tech at PCSL
Verified user of WatchGuard AuthPoint
Dec 27, 2023
Strong security measures and easy initial setup

Pros

"The token-based two-factor verification (2FA) for user logins is valuable. It's the primary reason we use AuthPoint, and I find it very effective."

Cons

"My only concern is the segmentation of services, which I understand is common in SaaS."

What is our primary use case?

We had a client needing strong security measures for their VPN users. They already used WatchGuard VPN, so to add extra security, we recommended upgrading their basic subscription to include multi-factor authentication (MFA) with AuthPoint. It was seamless, applying the license, adding users, syncing with the local gateway, then Active Directory, and the user groups. And it was as easy as that.

I primarily use AuthPoint for the authentication feature, and it can also do mobile device authentication and more.

What is most valuable?

The token-based two-factor verification (2FA) for user logins is valuable. It's the primary reason we use AuthPoint, and I find it very effective.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Read full review (823 words)
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Find out what your peers are saying about WatchGuard AuthPoint. Updated May 2025
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RuiBarbosa - PeerSpot user
IT Director at Wingsys
Verified user of WatchGuard AuthPoint
Aug 6, 2024
Provides authentication with simple deployment and tutorials

Pros

"The initial setup is very simple."

Cons

"It's not so simple to configure. "

What is our primary use case?

We use the solution for MFA. 

What is most valuable?

Integration with mobile application is working fine.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (188 words)
MA
Technical & Pre-Sales Manager at GateLock
Verified user of WatchGuard AuthPoint
Sep 29, 2022
An excellent , stable security solution with strong approval features

Pros

"The approvals feature of this solution is very good; it is operated by just one button, and can be controlled from a mobile device if needed."

Cons

"We would like the zero trust feature of this solution to be completed, with more details added and more laptop management capability."

What is our primary use case?

We mainly use this solution to provide security for the devices on our clients network in the banking sector; to stop credential theft, or virus transfer from staff working remotely.

What is most valuable?

The approvals feature of this solution is very good; it is operated by just one button, and can be controlled from a mobile device if needed.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (327 words)
Ícaro Lira - PeerSpot user
Network Administrator at SuporteOne
Verified user of WatchGuard AuthPoint
Apr 4, 2024
The integrations are good, and the push notifications improve the user experience

Pros

"The integrations are good."

Cons

"The product must enable administrators to restrict the privileges of remote users."

What is our primary use case?

We use the solution for multi-factor authentication.

What is most valuable?

The solution helps with workforce authentication. The security provided by the product is valuable. It is easy to use the push notifications. They improve user experience. The integrations are good.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (175 words)
PeerSpot user
IT Technician at a real estate/law firm with 11-50 employees
Verified user of WatchGuard AuthPoint
Jan 12, 2022
Personal notifications are very easy to use, and it is easy to deploy and scale

Pros

"Personal notifications are very easy to use."

Cons

"It has been really great. We don't have any complaints about it at all. We've only had one or two very minor glitches, and they were just in passing."

What is our primary use case?

WatchGuard AuthPoint is the multifactor authentication solution for our VPN. It gets used on a regular basis. It is our multifactor authentication piece to connect to our VPN back into our network.

We are using its latest version. It is a cloud solution, and it is probably on
WatchGuard's cloud. We don't control it.

What is most valuable?

Personal notifications are very easy to use.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (327 words)
RA
General Manager at Gemakom
Verified user of WatchGuard AuthPoint
Mar 11, 2020
Prioritises security to give a very dependable, stable and scalable solution

Pros

"It can be implemented as an app on the phone, rather than with a hardware token. "

Cons

"Locking could be enhanced to be GDPR compliant. "

What is our primary use case?

We use the product for multi-factor authentication in-house. We also expect our suppliers to implement the solution because we're dealing with sensitive data, personal data, and need to use two-factor authentication. So it can be integrated with remote support. We use well-prepared templates to integrate the AWS, Office 365, and so it's very, very easy to implement for our needs. I'm the General Manager of our company and we partner with WatchGuard.

What is most valuable?

Push authentication is very, very compatible and a valuable feature. You only need a smart phone, Android, or iOS and then it can be implemented as an app on the phone, rather than with a hardware token. There's no need to wear a hardware token so you're always secure. Your smart phone is by your side and so is your token. If it were a hardware token you would have a big problem.

*Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Read full review (577 words)