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What is VAANI?

VAANI mindshare

As of October 2025, the mindshare of VAANI in the Contact Center as a Service (CCaaS) category stands at 0.1%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS) Market Share Distribution
ProductMarket Share (%)
VAANI0.1%
Genesys Cloud CX21.1%
Amazon Connect19.9%
Other58.9%
Contact Center as a Service (CCaaS)

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