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Sophos XGS vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Users find Fortinet FortiGate cost-effective, enhancing security and productivity while reducing operational costs and manpower needs.
Sentiment score
1.8
Sophos XGS offers effective ransomware prevention and cost savings for small businesses, though larger companies may find it less justified.
Sentiment score
8.5
Untangle NG Firewall offers top-tier reporting, seamless integration, and scalability, enhancing security, client services, and ROI for businesses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is generally positive but varies in responsiveness and expertise, influenced by region and support tier.
Sentiment score
6.5
Sophos XGS customer service is responsive yet needs better response times, multilingual support, and knowledgeable initial support for full satisfaction.
Sentiment score
4.9
Untangle NG Firewall is praised for effective support, but challenged by limited resources and phone support availability issues.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
The technical support of Sophos rates at 10.
I would rate the support a perfect 10.
They're able to remotely manage the devices if necessary for support.
 

Scalability Issues

Sentiment score
6.9
Fortinet FortiGate effectively supports scalable deployments, offering adaptability despite potential hardware limits and integration and licensing concerns.
Sentiment score
7.0
Sophos XGS offers scalable virtual and physical appliances, but expansion limitations and improvement needs exist compared to competitors.
Sentiment score
6.9
Untangle NG Firewall offers high scalability, efficiently supporting diverse user bases from small offices to large corporations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I can change what I want easily without interfering with other services or routines.
I would rate its scalability seven out of ten since modules can be added.
For scalability, you purchase it according to the number of users and traffic; scaling means you would have to buy another product if you exhaust resources.
Since it can be put on any box, the scalability is fantastic.
 

Stability Issues

Sentiment score
7.4
FortiGate is praised for stability and performance, with minor challenges managed by updates, proper sizing, and support.
Sentiment score
7.1
Sophos XGS is praised for stability and performance, with minor challenges during updates and occasional downtime compared to competitors.
Sentiment score
8.2
Untangle NG Firewall is stable, with users noting reliability, high ratings, and improvements over time, despite rare hardware issues.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
It is rated at nine out of ten for stability and is very reliable.
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
When Sophos introduced firmware version twenty, there was a bug in DCC.
 

Room For Improvement

Fortinet FortiGate struggles with integration, user complexity, support inefficiencies, high costs, and feature performance, needing improved documentation and security.
Sophos XGS struggles with scalability, complexity, limited features, pricing, and usability, needing improvements in integration, support, and reliability.
Untangle NG Firewall requires enhancements in support, management, mobile functionality, hardware, security, pricing, and on-premises deployment.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.
The DDNS features are essential for any organization, as it is better not to have a static IP address from an ISP.
After version 18.5, creating a NAT rule has become more complex, requiring the creation of a separate policy and an additional component.
The user interface, training, and general product innovation need improvement.
 

Setup Cost

Fortinet FortiGate offers competitive, cost-effective pricing, appealing to small-medium businesses with flexible licensing and valued security solutions.
Sophos XGS pricing is seen as both competitive and expensive, with varied opinions on affordability and appreciated flexible options.
Untangle NG Firewall pricing is seen as cost-effective but can become expensive with feature bundling and higher user counts.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
The last instance I purchased was for three years, around $3,700 for SDG 125.
pricing is rated eight out of ten, indicating that it may be relatively expensive.
Sophos XGS is quite expensive, potentially a nine out of ten in terms of cost.
 

Valuable Features

Fortinet FortiGate is user-friendly, cost-effective, and offers high-performance comprehensive security with advanced threat protection features.
Sophos XGS offers a user-friendly interface, cost-effective security features, and seamless management for diverse enterprise needs.
Untangle NG Firewall offers user-friendly, affordable security features ideal for small businesses, including VPN, web filtering, and cloud management.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.
I find it much easier than others, like FortiGate, which is complicated in its installation, but Sophos XGS is really easy.
The threat detection capabilities are effective, especially against CNC and certain viruses not coming through emails.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos XGS
Ranking in Firewalls
10th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
23rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Unified Threat Management (UTM) (7th)
 

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Sophos XGS is 2.4%, up from 1.2% compared to the previous year. The mindshare of Untangle NG Firewall is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Nassif  Kaleny - PeerSpot reviewer
Dynamic web and mail filtering contribute to improved security measures
The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats. It just tells me that there is something during a certain time but does not provide information about the type of threats or how to get rid of them. This needs improvement.
MatthewSmith3 - PeerSpot reviewer
Thorough with all-in-one security functions and good affordability
The all-in-one gateway security functions and the ability to install it on generic equipment stand out. The centralized management console is great. I can template my installations and configurations. My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point. I provide it as a managed device to many of our clients. I take on the initial costs and charge them a monthly fee. They have threat detection.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
9%
Comms Service Provider
8%
Educational Organization
6%
Comms Service Provider
12%
Computer Software Company
12%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sophos XGS?
The policies are the greatest feature. They allow us to configure granular control over our network traffic.
What is your experience regarding pricing and costs for Sophos XGS?
I am satisfied with the price, rating it a nine. There are no extra expenses required after buying the product.
What needs improvement with Sophos XGS?
There is room for improvement in Sophos XGS, specifically in three areas: slowness, centralized synchronization, and ...
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What needs improvement with Untangle NG Firewall?
The user interface, training, and general product innovation need improvement. Enhancements could also be made to the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Sophos XGS vs. Untangle NG Firewall and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.