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SAP S/4HANA Cloud pros and cons

Vendor: SAP

4.0 out of 5

55 reviews
89% willing to recommend

933 followers

Pros & Cons summary

SAP S/4HANA Cloud enhances business process efficiency through seamless module integration and real-time data access for improved reporting. Integration with tools like Qlik Sense boosts data analytics. The system's infrastructure management offers scalability and performance benefits. However, data migration from legacy systems is costly, customization with third-party vendors needs enhancement, and initial setup complexity requires attention. Pricing remains high, limiting accessibility for smaller enterprises.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA Cloud offers clear guidance and robust online resources for implementation.

It provides seamless integration capabilities across the entire supply chain.

The system is stable, scalable, and designed for enterprise-level performance.

Real-time data analytics improve reporting efficiency and business operations insight.

Scalability and performance features, including great database compression, are superior to traditional databases like Oracle.

CONS

Pricing is high and more suitable for larger companies, with less cost-efficient alternatives available.

Initial setup is complex and varies based on the environment.

Scalability needs improvement, and integration with third-party vendors could be smoother.

Customization options, especially in the public cloud, are limited.

Customer service and support have long response times.

SAP S/4HANA Cloud Pros review quotes

RB

Rana Bhattacharjee

SAP Practice Manager at Data-core systems

Aug 7, 2024

SAP versions used to be quite cumbersome for the end-users. Now SAP S/4HANA has a totally different approach. They use Fiori landing pages, which makes life better.

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Head of Professional Services at HCC - Technology & Advisory

Jun 18, 2024

The solution's most valuable feature is the seamless integration of different modules into one solution.

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TJ

President at I2R, Inc.

Jul 26, 2020

The guidance SAP offers for implementing the product is clear and the online resources are great.

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SAP S/4HANA Cloud

Free Report: SAP S/4HANA Cloud Reviews and More

Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

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DGM (IT) at IndianOil Adani Ventures Limited

May 26, 2025

The implementation time was approximately 155 to 160 days, which is faster than Oracle implementation.

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AK

Director of Infrastructure at a university with 5,001-10,000 employees

Feb 20, 2023

Finance aspects of it and transportation management, asset management, and inventory management are valuable.

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Director of Operations of Support / co CEO at Snag Free

Sep 6, 2024

The SAP S/4HANA Cloud has greatly improved our business processes. With SAP hosting the backend, database (HANA), and the application, we get all new features and security patches seamlessly according to SAP's schedule. Everything, including certifications and integrations, stays up to date for the customer. We achieve almost zero downtime, which is very important. The cloud setup provides redundancy, so if something happens at one site, it's seamless to switch.

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Senior SAP Technical Consultant at Tallimax Consultancy

Jun 18, 2024

If anyone wants to check data, like dashboards, S/4HANA also provides those facilities via Fiori apps. S/4HANA delivers everything related to the business process.

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Director of Operations of Support / co CEO at Snag Free

Jan 4, 2022

Both standard and customized integrations work well with no issues.

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YJ

President at Mogan Consulting

Jun 7, 2022

We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape.

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reviewer1605939

Power Plant Manager at a energy/utilities company with 1,001-5,000 employees

Jun 29, 2021

The solution links everything and allows us to integrate into our entire supply chain.

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SAP S/4HANA Cloud Cons review quotes

RB

Rana Bhattacharjee

SAP Practice Manager at Data-core systems

Aug 7, 2024

I don't recommend it for very small enterprises.

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Head of Professional Services at HCC - Technology & Advisory

Jun 18, 2024

Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud.

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TJ

President at I2R, Inc.

Jul 26, 2020

There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues.

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SAP S/4HANA Cloud

Free Report: SAP S/4HANA Cloud Reviews and More

Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

856,873 professionals have used our research since 2012.

DGM (IT) at IndianOil Adani Ventures Limited

May 26, 2025

When users enter data, the screen is not stable at that particular level. If users click in different areas, the screen jumps around, causing frustration during data capture.

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AK

Director of Infrastructure at a university with 5,001-10,000 employees

Feb 20, 2023

The pricing is way over any of the other ERPs, and the bank integrations are not perfect. There are a lot of costs for other implementations and integrations with Salesforce and other systems. Rather than being a fully-fledged system on its own like most of the other ERPs, it relies too much on developed integrations by the implementation partner.

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Director of Operations of Support / co CEO at Snag Free

Sep 6, 2024

Generally, there's not much noise or many issues, but we sometimes open tickets. These are mainly due to underestimating business needs at the beginning of deployment or sudden changes in the business. For example, when we suddenly open branches in other countries, add many users or the business grows fast, we might need more memory or disk space. We sometimes underestimate our needs from the cloud. This isn't a problem with the cloud or the vendor but more about our estimation. We raise tickets for things like increasing memory, dealing with one-time errors, or issues with space utilization. We might need to increase resources or improve performance.

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Senior SAP Technical Consultant at Tallimax Consultancy

Jun 18, 2024

It can be done within a few hours, but it also depends on the customer's requirements. If they want some changes, it may be done within one hour. But if there are large-scale changes, it may take one week or one month.

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Director of Operations of Support / co CEO at Snag Free

Jan 4, 2022

Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement.

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YJ

President at Mogan Consulting

Jun 7, 2022

It's not easy to facilitate the solution between us and SAP, so we have had to leave those issues open.

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reviewer1605939

Power Plant Manager at a energy/utilities company with 1,001-5,000 employees

Jun 29, 2021

When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics.

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