Service and Support
Panorama Necto customer service is generally rated as good to excellent, praised for promptness and responsiveness. Some users note it lacks in-person training and chat support. Several users appreciate the knowledgeable and efficient technical support. Ratings vary, often scoring between 4 to 10 for both customer service and technical support. Some find online resources and forums helpful, contributing to their support experience. A minority express that customer support has room for improvement.
Deployment
Users found Panorama Necto's initial setup straightforward and simple, with many highlighting its web-based access and security features. The process was described as easy to implement and smooth, with minimal complexity encountered. On-premise support was available for installation, and documentation aided the setup process. Some users mentioned assistance was accessible if needed. Despite minor issues for some, there was guidance available from support teams.
Scalability
Users have mixed opinions on Panorama Necto's scalability. Some mention it functioning well with minimal requirements and handling their data sources effectively, while others highlight issues with larger data volumes, noting its difficulty in managing BigData and slow performance. Despite these concerns, several users indicate no scaling problems, achieving successful scaling for their needs.
Stability
Panorama Necto is generally considered stable by users, who report no significant issues or disruptions. While some experience slow performance, others suggest network-related problems, such as firewall interferences, might be affecting speed. Stability remains consistent during evaluation periods, with no major complaints. A few mention occasional cloud version lags but attribute this to possible network issues rather than software instability. Users appreciate its reliability, indicating it functions well under various circumstances and operating systems, including Linux.
