I use the solution for inbound marketing to track leads.
What is our primary use case?
What is most valuable?
The product is quite user-friendly. It doesn't ask me too many questions.
What needs improvement?
There are some bugs in the solution that lead to breakdowns. The solution must increase the number of third-party integrations.
For how long have I used the solution?
I have been using the solution for the last two years.
What do I think about the stability of the solution?
I rate the tool’s stability a six out of ten. The stability could be improved.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We have about seven users.
How are customer service and support?
We contacted the technical support team when we had issues. The support is pretty okay. The support could be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive when compared to other solutions.
What other advice do I have?
We are partners. Overall, I rate the tool an eight out of ten.
