"PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."
"The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions."
What is our primary use case?
We use PeopleSoft for finance and HR.
What needs improvement?
It's an old system, so we want to upgrade or move into Oracle Fusion or SAP. It's a little outdated. The UI and user experience are not great, and it's not as feature-rich as today's systems. Furthermore, our implementation does not include all the components we need, like payroll or some other functions. We also have a hard time integrating multiple third-party systems. We are now looking for a platform that covers most of our requirements in a single integrated suite of products to facilitate implementation and use.
For how long have I used the solution?
We've been using PeopleSoft for about 10 or 11 years.
What do I think about the stability of the solution?
PeopleSoft has been fairly reliable for us. We haven't had any issues with stability.
What do I think about the scalability of the solution?
PeopleSoft is scalable. We have 5,000 people in our organization, so we are not particularly large. It has been okay for our needs.
How are customer service and support?
We've had no issues with Oracle support.
Which solution did I use previously and why did I switch?
The new platform Oracle Fusion is much more comprehensive. It has a better user interface and all the components you need, including finance functions like cash and procurement and everything on the HR and CM side, so it's a far more integrated suite. So that's a viable option. At the moment, I don't think people are looking at PeopleSoft. They're looking look at Oracle and SAP. Workday is good from a CM perspective, and it's SAP or Oracle on the financial side.
What other advice do I have?
I rate Oracle PeopleSoft five out of 10. Considering what we know and where the contemporary products are today, I wouldn't recommend PeopleSoft.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: partner