Automation
Automate detection rules and policy enforcement through the built-in AI detection marketplace & AI agents.
-
No-code rules: set model thresholds and combine any models without engineering time
-
Moderate any content type and automate clear-cut cases with AI agents
-
Test and optimize rule with accuracy and precision data before changes go live
Review & Investigation
Stay on top of everything happening on your platform and react in real time.
-
Provide full account context by aggregating past account behavior, metrics, and custom data, regardless of reporting source
-
Uncover patterns of harmful behaviour beyond single incidents, quantify risks impact and enable account-level enforcement
-
Reconstruct end-to-end abuse journeys and actors, linking reports, behaviours and infrastructure into coordinated campaigns
Enforcement
Case-centric moderation console enabling one-click policy decisions, automated enforcement and escalation based on violation history.
-
Enforce policies consistently with policy-based actions and automated enforcement decisions
-
Boost moderation quality with QA reviews, similar-case lookup, full audit trails and moderator-friendly views
- Smart automation with AI agents and human in the loop
Analytics & Business Intelligence
Full visibility into T&S operations: detection, queues, SLAs, team status and performance in one view.
-
Live data on violations, case volumes, detection performance, queue health, escalations & moderator availability
-
Monitor all operations in one place to improve policies, AI moderation & human review, moderator training and team setup
-
Make fast, data-driven decisions with live KPIs and purpose-built analytics dashboards structured around T&S workflows, activities and information needs
Compliance
Automatically comply with all new and emerging content regulations.
-
No engineering time required thanks to built-in compliance module covering 20+ regulations globally (EU DSA, UK & Australia’s OSA, eSafety codes, and US requirements with CSAM reporting built in)
-
Reduce transparency reporting time from days to minutes with live dashboards and custom reports
-
Stay audit-ready with every action logged by timestamp and actor
Core capabilities and value
-
Bring Trust & Safety operations together — give teams a shared environment for managing user reports, suspicious content and account investigations across the moderation lifecycle.
-
Automate with control — use detection technology and policy-based automation to handle repeatable work while keeping people in charge of complex decisions.
-
Investigate beyond individual incidents — connect context across cases and account behaviour to understand patterns and support proportionate action.
-
Apply policies consistently — help teams make informed decisions and take appropriate enforcement action with the right context available.
-
See risks and operational pressure earlier — use live operational insights to understand volumes, trends, team performance and emerging issues.
-
Support compliance by design — embed online-safety workflows, transparency reporting and traceable records into day-to-day operations.
-
Improve quality and accountability — support quality assurance and maintain a clear record of decisions and changes.
-
Scale without adding fragmentation — connect existing detection capabilities and platform workflows through one Trust & Safety operating environment.
Impact so far
35% Reduction in moderation costs, first 12 months
8x Reduction in moderator review time
20+ Content regulations covered, EU / US / APAC
1B+ Pieces of content moderated monthly
600M+ Online users protected every month