What is our primary use case?
We use NGINX Controller for load balancing purposes. Our use case involves integrating it with a three-tier architecture, where it serves as a critical component for application routing, handling index pages, and enhancing security.
What is most valuable?
The most valuable features of NGINX Controller include its load-balancing capabilities and security features. I find the security aspect particularly strong, and it allows for application routing and managing index pages efficiently. Overall, these features fit well within a three-tier architecture, which is essential for our operations.
What needs improvement?
The error handling in NGINX Controller requires improvement. The handling of misconfigurations is not good enough and needs enhancements.
For how long have I used the solution?
I have been using NGINX Controller for a decade.
What do I think about the stability of the solution?
NGINX Controller is mostly stable; however, due to some misconfigurations, error management can be improved. That said, I haven't encountered any significant performance issues so far.
What do I think about the scalability of the solution?
Scalability depends on the VM hardware we use. NGINX Controller itself has autoscaling features, and it can be integrated with an autoscaling group, which offers good scalability options.
How are customer service and support?
The technical support from NGINX Controller is not good. They do not offer quick responses or 24/7 support, which is lacking when immediate assistance is needed.
How would you rate customer service and support?
Negative
How was the initial setup?
The initial setup of NGINX Controller is easy, and one person is enough to complete the setup.
What was our ROI?
Compared to other products, I can save approximately twenty percent.
What's my experience with pricing, setup cost, and licensing?
NGINX Controller is cheap compared to other solutions, and it offers significant cost and time savings.
What other advice do I have?
Regarding my overall experience with NGINX Controller, I would rate it at seven out of ten. If I were to see more enhancement in error handling, it might receive a higher rating.
