OpenText Access Manager with Managed Services Reviews

Name: OpenText Access Manager with Managed Services
Brand: OpenText
Rating: 4.0 (5 reviews)

4.0 out of 5

5 reviews
100% willing to recommend

382 followers

What is OpenText Access Manager with Managed Services?

OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.

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OpenText Access Manager with Managed Services is the #5 ranked solution in top Web Access Management solutions and #20 ranked solution in top Access Management solutions. PeerSpot users give OpenText Access Manager with Managed Services an average rating of 8.0 out of 10. OpenText Access Manager with Managed Services is most commonly compared to Microsoft Entra ID: OpenText Access Manager with Managed Services vs Microsoft Entra ID. OpenText Access Manager with Managed Services is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

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OpenText Access Manager with Managed Services vs. Symantec Siteminder

May 2025

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Featured OpenText Access Manager with Managed Services reviews

Cassio-Silva

Technology director at Asyg

I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…

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Marshalleno Skosan

Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees

Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

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reviewer1450719

Project Manager at a computer software company with 201-500 employees

Occasionally, it's very difficult to get the solution running. There's no administration behavior of the application at a platform level. I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance.

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OpenText Access Manager with Managed Services mindshare

Product category:

As of July 2025, the mindshare of OpenText Access Manager with Managed Services in the Web Access Management category stands at 15.2%, down from 16.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Web Access Management

Key learnings from peers

Last updated Jun 19, 2025

Valuable Features

OpenText Access Manager with Managed Services offers versatility and easy integration with applications, plus customizable options. Its valuable features include single sign-on, multi-factor authentication, and integration with Active Directory. Users appreciate its ability to work with legacy applications lacking federation protocol support. Over time, organizations utilize federation protocols for cloud-based applications, such as those from ServiceNow. The ability to automate HTML form population is also noted as beneficial.

"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's very easy to integrate with applications."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."

Room for Improvement

OpenText Access Manager with Managed Services requires enhancements in portal customization and easier upgrade processes. The administration at the platform level could be more robust, while configuration consistency across sites needs improvement. Improved mechanisms for extracting, viewing, and comparing configurations would benefit users. Security of infrastructure, server, and networking devices should be strengthened. Better support for legacy applications and new classifications, including expanded use of APIs for biometrics integration, would also be beneficial.

"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."

ROI

Users reported significant improvements in security management with NetIQ Access Manager, noting enhanced user access monitoring and reduced unauthorized access incidents. They experienced quicker time-to-value and better alignment with compliance requirements, resulting in measurable cost savings. Feedback highlighted improved efficiency in managing access controls and seamless integration with existing systems, leading to increased operational productivity. Users also mentioned that NetIQ Access Manager reduced administration overhead and provided a scalable solution for growing enterprise needs.

Pricing

NetIQ Access Manager offers tiered pricing customized based on enterprise needs and user count. It provides diverse plans to accommodate different business scales. Pricing feedback from users indicates a cost-effective solution for comprehensive identity and access management, reflecting positive cost-value sentiment.

"The price of the solution is average."

Popular Use Cases

Organizations use OpenText Access Manager with Managed Services primarily for authentication, single sign-on, and access control. They apply it to web and cloud applications as well as in-house systems, integrating features like security patch creation and authorization policies. Its versatility extends to multi-factor authentication and management of user access based on time and user groups. This tool supports both cloud and on-prem deployments, aiding in managing extensive infrastructure access.

Service and Support

Customers report satisfaction with OpenText Access Manager with Managed Services' support, citing efficient issue resolution and knowledgeable teams. While there may be occasional delays in response times, dedicated support engineers help escalate issues promptly. Users appreciate the high-quality support, especially for high-priority concerns. However, requests involving development changes might experience delays.

Deployment

Initial setup of OpenText Access Manager with Managed Services can be fairly straightforward for those familiar with the configurations, while others may find it challenging. Experience influences ease, with prior installations making the process simpler. Users experienced with upgrades and configurations find setting up multiple instances manageable. Cloud deployments tend to be easier. For those new to the setup, professional assistance and post-installation health checks are often advised. Installation time typically ranges from two weeks to 20 days.

Scalability

Opinions on the scalability of OpenText Access Manager with Managed Services vary. Some report challenges with approximately 300 users, while others praise its extensive usage capability, mentioning support for tens of thousands of concurrent connections. Administrators appreciate its scalability features, such as adding providers or clusters, even supporting large-scale users. However, others mention infrastructure changes impede scalability. With different organizational experiences, some rate its scalability highly, emphasizing substantial user numbers without issues.

Stability

OpenText Access Manager with Managed Services offers significant stability, satisfying clients who report no crashes, freezes, bugs, or glitches. Although initial releases might present challenges, stability improves with subsequent service packs. Experienced implementation partners help optimize settings for stability. Recent updates have solidified its dependable performance, allowing for effective upgrades. Clients find that with correct tuning and adjustments, stability remains consistent and effective.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Access Manager with Managed Services Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Manufacturing Company

15%

Real Estate/Law Firm

Financial Services Firm

Government

Consumer Goods Company

Retailer

University

Educational Organization

Computer Software Company

Transportation Company

Comms Service Provider

Energy/Utilities Company

Construction Company

Insurance Company

Wholesaler/Distributor

Healthcare Company

Logistics Company

Media Company

Non Profit

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Renewables & Environment Company

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Learn more about OpenText Access Manager with Managed Services

Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.

What are the key features?

Integration Versatility: Adapts easily to different applications with robust integration capabilities.
Single Sign-On: Simplifies user access across applications with a streamlined process.
Multi-Factor Authentication: Enhances security through comprehensive authentication methods.
Federation Protocol Support: Facilitates trusted connections between organizations without breaches.

What benefits and ROI should users look for?

Enhanced Security: Strong protocols ensure high-level protection and trust.
Efficient Access Control: Streamlined processes save time and reduce administrative overhead.
Customizable Integration: Flexible options cater to diverse application needs.
Scalable Deployment: Adaptable for both on-premises and cloud environments.

OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.

OpenText Access Manager with Managed Services customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology