Technical Lead for Infrastructure Support at a engineering company with 10,001+ employees
Real User
It eliminates many of the administrative challenges associated with physical hardware storage
Pros and Cons
  • "Nasuni is tremendously easy to manage. It eliminates many of the administrative challenges associated with physical hardware storage, and you don't need to worry about any hardware failure or products reaching the end of their lives."
  • "As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations limitation on what you do on the Nasuni. Nasuni could add some features to the GUI that make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it."

What is our primary use case?

We implement Nasuni for our customers. We also manage the solution and provide support. Our client is a global company that operates worldwide with a user base in the thousands. We have a 20-person team working with them. 

How has it helped my organization?

Nasuni has helped us to simplify infrastructure purchasing and support. The solution enabled us to replace multiple data silos and toolsets with a single file system.

I'm unsure how much money it saves, but I believe Nasuni has helped by eliminating on-site hardware. We don't need to manage the big storage devices on-site. We only need a single server that can access the cache and device from the Nasuni site.

What is most valuable?

Nasuni eliminates the need for on-prem backend storage because everything goes to the cloud. You only need to have a caching device on-site. That's the main requirement. We don't have to worry about backups or require an additional backup solution.

It provides a 360-degree view of file data, and we can provide unlimited file storage capacity on demand. Nasuni also has built-in data protection, but the client isn't using some of the features because of the performance impact. Ransomware protection is enabled because of HR-related issues.

The Access Anywhere makes it easier for administrators to manage than local on-prem storage. Nasuni is tremendously easy to manage. It eliminates many of the administrative challenges associated with physical hardware storage, and you don't need to worry about any hardware failure or products reaching the end of their lives. 

What needs improvement?

As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations. Nasuni could add some features to the GUI that would make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it.

There are also some performance issues. We often have users complain about the speed of accessing some files. It could be due to the different kinds of buckets they have chosen in the back end on the cloud or their network infrastructure and the kind of bandwidth they have between their office and the cloud. It may not be entirely an issue on the Nasuni end. 

Buyer's Guide
Nasuni
July 2024
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: July 2024.
793,295 professionals have used our research since 2012.

For how long have I used the solution?

We have used Nasuni for nearly three years.

What do I think about the stability of the solution?

I rate Nasuni nine out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Nasuni 10 out of 10.

How are customer service and support?

I rate Nasuni support nine out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

I believe the initial setup was easy. Another team handles deployment, so we're not involved. 

What other advice do I have?

I rate Nasuni nine out of 10. We are very happy with this technology. Nasuni is an excellent choice if you need data storage. I'm unsure how it will work for things like VDI or a virtualized environment. I also don't know if it's a good choice for high-performance applications or databases. I haven't worked with it for those use cases, but if you want some data storage in the back end, it's a solid option.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
Account Manager at a consultancy with 10,001+ employees
Consultant
We like the snapshot technology, but it may not be suitable for all file types
Pros and Cons
  • "We like Nasuni's snapshot technology. The snapshot and recovery features are the things we use most frequently. Ideally, I would recommend NFS or CFS, which gives you more benefits for clients or anyone who wants to access FTP protocol, FTP utilities, SAN, and MSS."
  • "Some applications may not be suited for the Nasuni environment. You may need something with better performance. Otherwise, if you want to run daily operations or some file system, it's a good bet."

What is our primary use case?

We have one parent file system connected to three Nasuni systems. One is in the APAC region, and two are located in the US. The file system is connected across all three locations so that people can access the file system anywhere in the network. 

It's connected to object storage in the background, and we have some capacity there. We have a license of up to 500 TB that we manage, including all the data required for archiving or anything. We use it to create a backup pool in our cloud object storage and only use it for full backup.

We use Nasuni for daily activities. For example, some file shares have assigned tools and servers. People use it to create some requests for data recovery when data on the server is lost. The user asks us to create a new location from Nasuni. We also have some patches that must be updated on the cloud each month, and I'll use Nasuni to monitor any issues. 

How has it helped my organization?

Nasuni enabled us to eliminate on-premise infrastructure. This is an important benefit everyone should know about. If you have some kind of VDI environment, people don't want to lose access. Once you have this availability option, it makes your data access seamless if there are any outages.  

What is most valuable?

We like Nasuni's snapshot technology. The snapshot and recovery features are the things we use most frequently. Ideally, I would recommend NFS or CFS, which gives you more benefits for clients or anyone who wants to access FTP protocol, FTP utilities, SAN, and MSS.

The visibility Nasuni provides is top-notch. When there is an issue in the environment, and you open a ticket, they immediately come into the picture and help you find the solution.

Nasuni's data protection is crucial for our organization. All of the file systems we manage are protected. We're protected if users accidentally delete files or move data from one file system to another. We can recover the data using the snapshot functionality.

You can see whether your data is protected from the console. From there, you can view the missing data and recover it. Every device is visible in a centralized monitoring tool we call the MMC console. It can discover all the nodes or the necessary systems that are managed in the environment.

It's a user-friendly tool with a beautiful graphical interface. Anyone can use the management interface. If you're a layperson who doesn't know how to use Nasuni, I would only need to teach you the fundamentals of NAS technology.


What needs improvement?

Some applications may not be suited for the Nasuni environment. You may need something with better performance. Otherwise, if you want to run daily operations or some file system, it's a good bet. 

For how long have I used the solution?

I have worked with Nasuni for three years.

What do I think about the stability of the solution?

I rate Nasuni seven out of 10 for stability. Nasuni is a stable solution if you understand the environment, and you've properly designed your environment. 

What do I think about the scalability of the solution?

We can expand file storage capacity on-demand and without limitations.

How are customer service and support?

I'm in India, and our support comes from the US, so it's always a little bit difficult to engage Nasuni during non-business hours. I would recommend providing support during the working hours of other regions. 

Which solution did I use previously and why did I switch?

I don't think we use Natsuni for VDI environments. We do have another environment that uses NetApp.

How was the initial setup?

Setting up Nasuni is straightforward, but it can be complicated to connect it with the technology on the back end. Nasuni is built on the cloud, and there's an appliance on top of that. The initial setup only takes five to 10 minutes. The deployment of Natsuni is very simple. It involves creating a VM in the cloud, and you create a Nasuni image on top of that. In our case, the back end is an IBM product.

What's my experience with pricing, setup cost, and licensing?

Nasuni is cost-effective. If you need something that delivers a lot of value for the cost, Nasuni is a good thing. 

What other advice do I have?

I rate Nasuni seven out of 10. It isn't an ideal solution for all applications you have in your environment. If I'm an IT person, I do have a lot of other applications sitting in there, so I might need to adopt some other storage vendor for those. I might need to procure some other storage technology for other applications if I'm a business person, for example.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Nasuni
July 2024
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: July 2024.
793,295 professionals have used our research since 2012.
Fee Chong - PeerSpot reviewer
Systems Analyst at RRC POWER & ENERGY, LLC
Real User
Top 10Leaderboard
Serves as single technology for more efficient processes, and continuous file versioning gives us peace of mind
Pros and Cons
  • "The feature I have found to be most valuable is the revision control of the files. If somebody deletes or accidentally makes a wrong change to files, we can go back to the revision history and restore the previous versions. That is a very good feature that we rely on."
  • "When users from one office save their changes, their peers in another office can see the changes within minutes. Of course, this is an area for constant improvement and we hope that they can still reduce the amount of time it takes to replicate changes."

What is our primary use case?

Nasuni is our file system. Our employees including, engineers, designers,  and accounting, store files on the system. And we have the on-prem filer, so the office folks can use File Explorer to browse the drive and retrieve or store files. 

Our remote users usually use VPN to access our files at our data center. At the data center we have one filer for the remote workers to access.

How has it helped my organization?

The data protection from Nasuni is extremely important. Back in December 2019, our company experienced a ransomware attack and pretty much all of our data got encrypted by the ransomware. Nasuni now provides backups and an easy-to-restore process in case of this type of disaster. We rely on the backups and restores tremendously. So far, we haven't had to use that feature, but Nasuni ensures that in the case of a ransomware or cybersecurity attack, they are able to restore all the data in the shortest amount of time.

We are trying to consolidate all our data platforms and toolsets with Nasuni as a single, global file system. It's just too difficult for IT to maintain various technologies and platforms. Nasuni serves as a single technology to give us more efficient processes and workflow. It's a good way to consolidate our technology. We're not there yet, where we have a complete view of all our data, but hopefully, in the next 12 to 18 months, we can get a 360-degree view of our users and increase productivity as well.

The continuous file versioning gives us peace of mind. In IT, we can sleep better at night knowing that Nasuni has backups. I actually just looked at the configuration recently because a VP was asking if our data was being backed up and, if yes, how often. It's being backed up daily and the frequency is every 15 minutes, on average. Every 15 minutes it takes a snapshot of our data. Throughout the day, there are plenty of snapshots to restore so that does give us peace of mind.

What is most valuable?

The feature I have found to be most valuable is the revision control of the files. If somebody deletes or accidentally makes a wrong change to files, we can go back to the revision history and restore the previous versions. That is a very good feature that we rely on. A minor file recovery, when we receive a help desk ticket from an employee claiming files are either missing or corrupted, usually takes less than 10 minutes.

We're able to provide file storage capacity anywhere it’s needed, on demand, and without limits. It provides the capacity we need now.

And Nasuni has built-in antivirus and anti-malware features, which we appreciate a lot. Although we have an endpoint security antivirus solution, you cannot be too careful. Another layer of security is really appreciated. We rely on that, and Nasuni constantly sends out alerts when it detects suspicious files on the system for us to clean up. That is a very good feature.

It's also quite easy for IT to manage. It's a very feature-rich platform. However, it is not too difficult to administer compared to other platforms that we have used in the past. Even when there is a new person in IT, when we train them on how to handle Nasuni and use its features. It's not too difficult.

What needs improvement?

We explored the Access Anywhere option because we need that type of feature for our international users, but the additional costs put us off. And to my knowledge, deploying Access Anywhere is not as easy and straightforward as we would like because you still have to deploy a physical or virtual filer to each site. Either way, you still need another layer, the filer, to enable Access Anywhere.

We have multiple offices and Nasuni replicates the changes pretty fast. When users from one office save their changes, their peers in another office can see the changes within minutes. Of course, this is an area for constant improvement and we hope that they can still reduce the amount of time it takes to replicate changes. The minimal wait time used to be much longer but they have improved it. They implemented something called Global File Acceleration that accelerated the replication and we appreciate that a lot.

Replication depends on a lot of factors, such as a site's internet speed, bandwidth, and congestion on the network. However, we hope the Nasuni team continues to strive for faster replication and makes it more efficient.

Another issue is that you can configure each filer to have web access. This is different from the Access Anywhere feature. You can create a web portal for a filer where a user can log in using their Active Directory credentials. We would like to enable multi-factor authentication for this type of web access to the filer. Relying only on Active Directory credentials is still not safe enough. We are using Duo multi-factor authentication and we would like to see Nasuni integrate with Duo so that we can further secure the access. To my knowledge, although I could be wrong, they don't have that yet.

In addition, Nasuni relies on a reseller, a middle-man. Our reseller is a company called SHI, and I am not happy with SHI's performance. I expressed this to our Nasuni account manager. I told him that every time we want to order a Nasuni filer, we have to go through SHI, but the performance has just not been competent and our point of contact has not been knowledgeable. Often, things have not been handled properly. SHI, on a scale of one to 10, with one being the lowest, would be about a 2 or 2.5. It fails miserably. The purchasing process, the shipping of new equipment, has actually wasted a lot of time and the inefficiency and delays all cost money. Nothing is wrong on the Nasuni side, rather it's all because of the reseller.

For how long have I used the solution?

I have been using Nasuni for almost four years.

What do I think about the stability of the solution?

The reliability, compared to the past three platforms we have used, is very good.  It is the most robust solution we have used, by far. It is very stable and definitely an enterprise-level solution.

What do I think about the scalability of the solution?

We have about 450 users of Nasuni and our company is growing. If we open new office space, we will definitely consider adding an on-premises Nasuni filer, depending on how big the office is.

How are customer service and support?

Nasuni's support is excellent and our account manager is great. If any ticket sits there for too long or I do not get the answer I am looking for, all I need to do is talk to our account manager. He will help escalate the ticket or he will locate an engineer to speak with me or our IT staff directly to get a clear answer. I would give their support team a very high score.

How would you rate customer service and support?

Positive

How was the initial setup?

All our data on Nasuni is in the cloud, on AWS, but we do have an on-prem cache called filer.

Setting it up is not too difficult. It did not take that long. From zero to go-live with the Nasuni file system took around 60 days. 

In terms of our cloud migration process, back in 2019, right after the ransomware attack, we salvaged as much good data as possible and put it on Nasuni. The cloud migration took a good five business days to fully migrate any good data that wasn't encrypted to the Nasuni AWS cloud.

We don't have a big IT team but maintaining Nasuni does not take a whole lot of resources.

What about the implementation team?

It was just our It team working with the Nasuni engineers. And fast forward to now, every time we want to add an additional Nasuni cache filer, it's done in-house, and it takes between four and eight hours of work.

What was our ROI?

We definitely have a very good ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. It's an enterprise-level solution so it's not inexpensive. But when we grew to a certain level, we could no longer rely on what we call "mom and pop solutions", like Synology. For a small business that is just getting started and needs a file system, Synology is great. It's very affordable. But when you grow to a certain size, it can no longer handle the demand. Nasuni is one level up from that.

It also simplifies things, in terms of cash flow, if we want to expand our Nasuni solution. Nasuni does include fixed assets in the form of the on-prem cache filers. They are basically Dell servers. But the solution is straightforward for our budget and cash flow.

The cost is pretty stable year over year. We allocated part of our annual budget to make sure we cover our Nasuni overhead costs. It's easy to forecast what it's going to be. 

Which other solutions did I evaluate?

Before we went with Nasuni, we tried three different products for file system replication: Synology, Global File System, and PeerGFS. They were not enterprise-level and did not work out. They each have their own problems that are too significant and led to a lot of business impact.

We have recently been exploring using SharePoint as our collaboration platform so that certain files would be stored on SharePoint. But I can still see Nasuni serving as our primary file system. While you can collaborate on the cloud, when a project is done you have to move the files to Nasuni for the security of the backups.

What other advice do I have?

I would advise that if a company is similar in size to RRC, Nasuni is definitely worth considering. Whatever cloud solution you are heading toward, make sure it has the same type of security and backups that Nasuni provides. Anything less than that would be a step down from what we have today. I don't see a lot of economical cloud solutions out there that can rival the solid backup that Nasuni provides.

By default, Nasuni stores files either on Microsoft Azure or AWS. They allowed us to choose. We chose AWS because we are more familiar with it and because our company, RRC, also has a global workforce. We put it in the cloud so that our foreign workers could access the files. We have a big workforce in Asia and South America. We went with the cloud system to ensure that the access and performance were up to standard. We cannot afford any latency when our global workforce tries to use the file system.

We don't use the solution to provide file storage capacity for VDI environments. We tried VDI from different providers before, and it just did not work out. It mainly came down to two things. One was the cost per user, which was still a bit too high. At that time, it just didn't make sense for us. The second issue was that our engineers rely on AutoCAD, and when using VDI, the graphics in AutoCAD are not as smooth as when they are on a physical computer in front of them. The latency and lagging were a bit too much for our engineers.

In terms of reducing on-premises infrastructure, right now our workers are requesting to work from home more, so our offices have fewer workers coming in. The trend is that fewer and fewer of our users rely on the on-prem Nasuni cache filers. When they work from home, they have to dial in to our data center via VPN. In the next 12 to 24 months we may have a new set of worker dynamics and, at that time, the on-prem filer will have to be relocated to optimize access. But it's hard to predict what our workforce distribution will look like a year or two from now.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director of IT at a construction company with 201-500 employees
Real User
Eliminates a lot of work that was previously done when managing backing up and restoring data files
Pros and Cons
  • "Nasuni offers us a single platform with a 360-degree view of our file data, which is definitely important to us. It simplifies IT operations tremendously. Because it is taking continuous snapshots, it eliminates a lot of work that was done previously when trying to manage backing up and restoring data files."
  • "I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible."

What is our primary use case?

The use case specifically is to allow our engineering staff in different offices to be able to work collaboratively on the same projects at the same time. Also, another important feature for us is the ability to recover or restore data from any point in time in its history.

We have Nasuni Filers deployed at each of our offices in the US and another location in India. Nasuni is used by our engineering staff and where production engineering data is stored.

The cloud is used for synchronization from site to site as well as for backup and storing all our snapshot historical data.

We use different cloud providers for different things. Currently, hard Nasuni data is in AWS.

How has it helped my organization?

We use it for VDI. VDI is the direction that we are going throughout the company for consistency and user experience for DR and DC capabilities. Having the Nasuni Filers be a central element supporting the VDI solution has enabled us to have all our engineers work collaboratively in a very tightly integrated total solution.

It is very rare that we need to make significant changes to the Nasuni infrastructure to support organizational changes. On a day-to-day basis, there are new projects added across various design teams in the company. Those can be set up in seconds in Nasuni. It is just very easy to work with it. In essence, setting up the basic file structures just looks like another volume that has been shared on the network. Through the console, we can configure Global File Lock permissions for how those files can be accessed from site to site.

What is most valuable?

One of its most valuable features would be the Global File Lock capability, which is what enables our engineers to be able to work on projects collaboratively from site to site.

Nasuni offers us a single platform with a 360-degree view of our file data, which is definitely important to us. It simplifies IT operations tremendously. Because it is taking continuous snapshots, it eliminates a lot of work that was previously done when trying to manage backing up and restoring data files.

It is far less labor intensive than our previous processes. There is a console interface that is used for managing all the data repositories, what is in the cache of each appliance, the Global File Lock parameters and settings, the ability to recover files, etc. The single pane of glass interface manages all those capabilities. Things can be done in minutes through the Nasuni Management Console, which previously would have been a more labor-intensive effort with more manual processes.

Nasuni enables us to provide file storage capacity anywhere it is needed, on-demand, and without limits. We have it deployed on Nasuni appliances at our offices, but we also have the ability to create virtual Nasuni Filers that potentially could be deployed anywhere in our infrastructure.

Nasuni provides Continuous File Versioning down to the granularity of the snapshots, which occur about every 15 minutes. If there was a ransomware or other disaster type of event, only the data in the cache on the local appliance would be affected. The entire snapshot history of every file is backed up in the cloud. We can, on a file-by-file, directory-by-directory, or volume basis, recover any or all files from that snapshot history back into the local appliance. The only impact would be the time to copy the data back from the cloud snapshot back into the local appliance.

Because these snapshots occur so frequently, we can recover data to a point very shortly before the time a person wants to recover that data, e.g., within 15 minutes of when whatever happened. If somebody deletes a file or accidentally moves/loses it, then we are able to recover it within 15 minutes of that point in time. Very little data, if any, is lost with this type of operation. This has greatly relieved any concerns about IT backups and restores to the point where it is a very minimal concern. 

It frees up IT staff to work on other initiatives, because these are automated processes that occur in the background and require minimal attention, if any at all, from IT staff.

What needs improvement?

One area where Nasuni has made huge strides over the last year and a half is the time required to synchronize data from site to site. This has gone down quite a lot, but we always would like it to occur faster. 

I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible.

I would like the ability to roll back to a prior version of the firmware, e.g., if you had a problem when you were upgrading to a newer version. They do not have this capability. This is less of a concern than it used to be. It is a much more mature product, but this would always be a very nice feature to have.

For how long have I used the solution?

We have been using it longer than I have been in the IT management role here. I can estimate it at eight or nine years in total.

What do I think about the stability of the solution?

For the last several years, it has been very stable. There have been no issues.

Deployment and maintenance need a very tiny fraction of an FTE. With everything that we are doing with the appliance, it is probably a couple of hours a week.

What do I think about the scalability of the solution?

Scalability is seemingly limitless in terms of the number of places where appliances could be deployed as well as the amount of data that can be handled. The only limitation is the amount of cache memory that is on the local appliance. So, if you needed to keep a very large amount of current data in the local cache memory, you might need to deploy multiple appliances at a site. However, it basically uses a first-in, first-out methodology for what data is kept in the cache. Any data that has been accessed or modified recently is in the cache. If it is not in the cache, it will pull it into the appliance from the snapshot history and replace the data that was accessed the longest time ago which is remaining in the local cache. However, any data can be brought into the local cache to the appliance. Therefore, we have been able to completely work within the bounds of an appliance at a given site.

All of our engineering staff are using it: designers, engineers, project managers, building information modeling (BIM) staff, and technicians. That is around 240 people in our firm.

It is being about as extensive used as it can get. It is used across all our engineering staff, covering all active project-related files. That is the extent to which we tend to deploy it. There are other file systems being used for other purposes, but we don't have the same kind of needs that would warrant using a Nasuni appliance for something like that, like we do for this. So, the Nasuni infrastructure is used really for the most business-critical applications.

Which solution did I use previously and why did I switch?

Previously, the company used traditional file storage systems and big tape backup systems.

Nasuni replaced multiple older file systems and manual tape backup solutions. This has been absolutely business-critical because of the type of data that is stored on there, e.g., all our engineering client project information is stored there. Also, it is extremely resilient. It allows us to recover files if there was ever either accidental or malicious loss of data. For loss of data of any type, we have the ability to recover that data from the entire snapshot history on any file. So, Nasuni is important for day-to-day activities as well as providing disaster recovery capability on any data stored on it.

Before having the solution, it just would not have been possible to have staff in multiple offices be able to work collaboratively in some of these design applications at the same time. So, Nasuni was critical to enabling that capability, which increased productivity, allowing us to share resources more effectively across offices. Also, prior to having the Nasuni solution, if engineers wished to restore data to a prior point in time, we were limited by the capabilities of our previous tape backup solutions. This means they were not as granular as Nasuni. Our granularity is down to about 15-minute increments in time, where it might have been daily with the old tape backup solution. Nasuni is quicker when recovering data from any point in time than was ever possible with prior tape backup solutions.

Nasuni has replaced other on-premise infrastructure. It has replaced traditional file storage and tape backup solutions with a simple 2U appliance that has storage integrated into it and is connected back to the cloud for all the snapshot data.

How was the initial setup?

We did have assistance from Nasuni to get the devices configured initially. It wasn't an enormously complex process. 

What about the implementation team?

We did have Nasuni Professional Services help with the initial setup.

What was our ROI?

Nasuni certainly has reduced labor costs associated with managing all the data and how we manage client project data. It has greatly reduced the labor efforts and costs associated with that. It has also turned out to be a very reliable solution. As site-to-site sync performances have improved, that has enhanced the productivity for all our engineers as well.

Before Nasuni, the time investment was critical and a daily activity. It took a fair bit of time to prepare, load tapes, catalogue items, and run backups every day. Now, with Nasuni, the only time spent is when we have to customize the Global File Lock permissions for certain folders (for the engineers) so the Global File Lock mechanisms work correctly. This is a one-time activity that occurs when a project is set up and completed in minutes.

Nasuni has decreased capital costs because you don’t need to buy as much excess capacity. The CapEx cost is definitely lower with Nasuni. It is only when we either need to upgrade an appliance in an office or if we need to purchase appliances for new offices that there are CapEx costs. The rest of it is an OpEx cost.

It has reduced capital costs by over 80%.

What's my experience with pricing, setup cost, and licensing?

There are annual costs that we pay for maintaining all of the snapshot history in the cloud. That is the primary cost that we pay. We occasionally buy newer Nasuni appliances or deploy them to new offices when the need occurs. That capital equipment expenses is less than the cost of buying new file storage systems. For the most part, you are trading a CapEx cost of storage equipment for an OpEx cost for management of all the snapshot data in the cloud. There are CapEx and OpEx elements to both solutions: 

  • With the old school solution, you have an OpEx expense for tapes, which is relatively small. With Nasuni, you have an OpEX cost for the data in the cloud, which is larger. 
  • With the old school solution, you have CapEx costs for storage equipment, which are large. With Nasuni, you have a CapEx expense when you need to purchase new appliances for offices, which is relatively small. 

It is kind of a trade off with similar costs either way.

The snapshot history backed up in the cloud is an annual OpEX expense. Occasionally we have to bump it up because the amount of storage required for all our snapshot history increases over time, but the infrastructure purchasing and support requirements are definitely simpler.

We do hardware refreshes on Nasuni appliances. So, that is not a buy it once and you're done forever kind of thing. The majority of the cost with the Nasuni is an OpEx cost for storage of all the snapshot history.

I think the pricing on the appliances is completely reasonable and fair. I have had no issues with it. 

Keep in mind that Nasuni allows their clients to choose what cloud platform all the snapchat history is saved on. Depending on the cloud platforms that your company uses, or if there are standards on such things, there may be some benefits to looking at alternative cloud providers for storing the snapshot history, because there may be some savings to be had there. At the same time, because they have that flexibility and support several different cloud platform vendors, if your company is standardized on a particular cloud vendor, then odds are Nasuni is already supported in it.

The costs are the standard licensing fees and subscription for the total size of the data repository (for the snapshot history in the cloud).

Which other solutions did I evaluate?

We looked at Panzura too.

What other advice do I have?

The cloud piece is almost transparent to the user. Because you are interacting through the Nasuni Management Console, you are not really working directly with that cloud provider solution to access files. You could, if you wish, but you can do everything that you need to do directly through the Nasuni Management Console. The cloud happens to be the place where the data is stored and you don't necessarily need to interact with it directly.

Keep in mind the amount of data that you need to keep in your cache. So, sizing your appliance for the local cache storage needs to meet your day-to-day needs, but your actual needs are probably less than what you think they might be. If you had the ability to store 30-days worth of data in the local cache appliance, you are probably in pretty good shape. I definitely would try to understand exactly what the needs of your business are. If you have site-to-site replication needs, carefully consider the capabilities of any particular solution to make sure that the vendors that you are considering can deliver on that as well as how easy it is to work with those vendors for restoring data, if you ever needed to do that.

We haven't tried going back to a more traditional solution. This solution has done a fantastic job of meeting all our needs. Overall, we are just very happy with Nasuni.

I would rate Nasuni as nine out of 10, but I am a tough grader. It is hard to get a 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Server Engineering Services Lead at a mining and metals company with 10,001+ employees
Real User
Good OR and DR capabilities, performs well, offers data security, and continuous file versioning helps recover from hardware failures
Pros and Cons
  • "The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover."
  • "When we have to rebuild a filer or put a new one at a site, one of the things that I would like to be able to do is just repoint the data from Azure to it. As it is now, you need to copy it using a method like Robocopy."

What is our primary use case?

We use Nasuni to provide storage at various locations. It is for office-type files that they would use for day-to-day office work, such as spreadsheets. None of it is critical data.

Each group at each site has its own data store. For example, HR has its own, and finance has its own. All of these different groups at different locations use this data, and they use these filers to store it.

The Nasuni filers are on-site, and we have virtual edge appliances on ESX servers at about 35 sites globally. The data stored at these sites is then fed up into Azure and we have all of our data stored there.

How has it helped my organization?

The OR and DR capabilities have been a very big help for us. Previously, with the solutions we had, it would have taken weeks sometimes to get things fixed and back up and running for people. Now, it only takes a matter of minutes.

It used to be a lot of trouble to bring data back up and a lot of the time, it was read-only, so the people couldn't use it very well. Now, with Nasuni, we're able to pretty much keep their experience seamless, no matter how much trouble the hardware is in at the site.

The Nasuni filers are easy to manage, although the process is similar to what we had before. We have a report that comes out three times a day that gives us the amount of data that's in the queue to be uploaded to Azure on each individual filer. We keep track of that to make sure nothing is getting out of hand. It also tells us if the filer has been restarted and how long ago that happened. It gives us a quick view of everything and how much total we're using within Nasuni. This report is something we created on our own to keep track of things.

If a user deletes a file or a file becomes corrupted, it's easy for them to get it restored. There is very little chance that the data is going to be done. We've had a few people delete things, or they have become corrupted, and we were able to get that file back to them in the states that it was in about five minutes before they had a problem. We were able to do this without any issues. Overall, the continuous file versioning is really helpful.

What is most valuable?

The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover. For example, we lost a controller the other day and all of the drives were corrupted. We were able to quickly repoint all of the users to a backup filer that we have at our data center, they were back up and running within minutes, and they still have read-write capabilities. Once that ESX server was fixed, we were able to repoint everything back to it in a matter of minutes. People were then again using their local filer to connect.

Nasuni provides continuous file versioning and we take snapshots on a regular basis. Right now, we have them stored forever, but we're trying to reign that in a little bit and keep them only for a period of time. Certainly, at this point, we have a lot of file versions.

We have not had a problem with ransomware but if we did, we would be able to restore the data pretty quickly by going back to an older version of the file before the ransomware took over. It is a similar process to the DR, although a little bit different. For us, OR and DR are pretty much the same thing. We haven't had any disasters that we've had to recover from but we've had three or four hardware failures a year that we've had to deal with. The continuous file versioning has helped to fix these problems pretty quickly.

Continuous file versioning also makes it easier for our operations group. The support team is able to restore files quickly, 24/7, and it is less work for them. They have more time to focus on other problems. The end-user also has access to shadow copies through Windows, and they've used that extensively at the sites.

Nasuni has helped to eliminate our on-premises infrastructure. When we moved to Nasuni, we moved to Azure. Before that, we had a large SAN storage that we were using, and we were able to get rid of it. That was a big difference for us.

We were definitely able to save some money because we've eliminated those expensive SAN disks completely. There were some servers at our old data center that we were able to get rid of, as well. There are some new expenses with Azure because we have to pay for the space taken by the snapshots, which is why we're going to put a retention limit in place. Overall, I don't have an exact number but we were able to save money.

Nasuni is transparent to our end-users. We have it all set up as a file server through Microsoft DFS. If you were to ask one of our end-users how they like Nasuni, they would have no idea what you're talking about.

What needs improvement?

One issue that we have is related to copying data out of Nasuni. We just sold a site and it was split into two pieces. One part of it was sold to another company and we kept the other part. At the site, they have a Nasuni filer with about eight terabytes of data. Now, we have to split that data and the problem stems from the fact that the other company doesn't have Nasuni.

This means that we have to copy all of that data back to the site and into a format that they can use, which is probably just a Windows file server, and then we have to split it somehow. I'm not really sure that there's an easy way to do that. It's going to take us a little bit longer to separate this other location, and we're having to invent things as we go along.  

In these areas, it's not as simple as it could be, but it doesn't happen very often. As such, we haven't had to worry about it too often. Although it's not affecting us too much at this point, if there's a problem such that we have trouble getting data out of Nasuni, then that could be an issue. However, for the time being, it seems fine.

When we have to rebuild a filer or put a new one at a site, one of the things that I would like to be able to do is just repoint the data from Azure to it. As it is now, you need to copy it using a method like Robocopy. To me, this seems counterintuitive or like we're going backward a little bit. I would like to see a way to be able to switch them around without any problem. That said, I'm not sure if it would then cause other issues because of how Nasuni works, so it may not be possible.

For how long have I used the solution?

We started using Nasuni in 2018 and it's been running ever since.

What do I think about the stability of the solution?

Up until about a week ago, the stability has been rock solid. We've actually had a few issues after upgrading to version 9.3 that we're trying to deal with. We have a couple of sites that we're still not sure if Nasuni is the problem, or if it's VMware ESX, and we're working on that. At this point, we're not thinking about rolling back because of all of our sites, only two of them have problems. As such, we think that something else may be going on.

For the most part, it's been extremely stable, with no issues whatsoever. With Nasuni, there has been very little downtime, if any. Most of the sites have never gone down and with the sites that have, there's usually some other external problem.

Overall, it's been very stable for us.

What do I think about the scalability of the solution?

We are limited to the amount of space that we have purchased from Nasuni. If we get close to running out then we just buy more. We still have to pay for the storage within Azure, so we're trying to make sure that it doesn't get out of control. In general, we don't need to add any on demand.

Scalability is not a problem and we can add as many servers and as many filers as we need to, which is really nice. For example, instead of buying tape drives and using that type of backup system, we decided to take a few sites where we have some smaller servers and we use Nasuni to back them up. We use a separate filer to back up all of that data. It's been nice in that way, where we've been able to do things with it that we hadn't originally thought of.

If it should happen that we make a large acquisition, and we bought 10 sites, we could easily put in 10 more filers. It wouldn't be a problem.

Amongst our 35 sites, we have between 10,000 and 12,000 users. A lot of them are office-type people such as those from HR and finance. All of us, including administrators and developers, use it for this kind of thing. The developers wouldn't store code on these because that's not what it's used for. Our Nasuni environment is specifically for data to help the business run, which isn't critical to producing goods or shipping them or anything like that. That is a completely different system. Anybody who works for the company that needs to access simple office data is going to be going through Nasuni.

We have approximately 210 terabytes stored in Nasuni right now. That continues to grow at perhaps a terabyte or two per month. I don't think we'll be moving it anywhere else at this point. Down the road, we do have a very large file system at our data center that we're considering moving, but it's going to take a lot of time to do that one because it's 400 terabytes and it's a lot of old data that we have to clean up first. But that's pretty much the only area that I would see us doing something.

Later this year, we're going to start refreshing some of the hardware because we're approaching five years on some of the older stuff. As we replace it, we'll do another rollout, but it's not going to be like before. We're just going to put a new server in and put a new filer and connect to the data.

How are customer service and technical support?

Up until recently, I would have rated the technical support a seven out of ten. We had to open a case in Australia for a problem with one of the Nasuni filers, and I haven't got a response for it yet. We had one of the support people answer a question at about three in the morning, US East Coast time, and he said something to the effect that he would send an email giving an update. After that, we didn't hear back from him until about 25 hours later, which was a little concerning for me.

Part of the problem seems to be that Nasuni currently is not set up to do 24/7 support. They said that they were going to do that, so that was a little disappointing. Typically when we call in a problem, they jump all over it and they get it fixed in no time.

Which solution did I use previously and why did I switch?

From the perspective of our end-users, the servers function the same way when they're working. We had Windows filers before and now they're Nasuni, so it's basically the same thing to them.

Although we mostly used Microsoft, we did use a backup solution called Double-Take, which is now owned by Carbonite. It did the job but it had a lot of idiosyncrasies that were very difficult to deal with at times. That was the only non-Microsoft thing that we used for the data before Nasuni, and we have since stopped using it.

How was the initial setup?

In the beginning, the setup was kind of complex. We did have help from Nasuni, which was great. They were with us the whole time. We had some growing pains at the beginning, but once we figured out the first three or four sites, we were able to get everything done very quickly and efficiently, with very few problems moving to Nasuni.

When we first started with Nasuni, we had never used it before, and we had never used anything like that. We were used to using Windows servers, and there was a learning curve there to figure out the best way to set up the Nasuni filers. We really had to rely a lot on Nasuni for that. Some of it was trial and error, seeing what worked best as we started rolling it out.

We were replacing a single server that was responsible for doing everything. It was a file server, a domain controller, a print server, and an SCCM distribution point. It was all of these different things and we replaced that with one ESX server, which had multiple guest servers on it, doing all those functions separately. It is much better security-wise and much better operationally.

We started with a very slow implementation. We implemented one site, and then we waited two months before moving to the second site. We tried to start with some of the smaller sites first, with the least amount of data, to get our feet wet. Also, the first site we did was the one that I sit at. The team was all there and it was our site, so we figured we should do our site first. We staggered deployment, so it was not very quick. Then, once we had three or four completed, we did three a week for three months and we were done.

After completing the first site, choosing the next sites had to do with the hardware. We had some old hardware that we repurposed, so we did those sites next. After that, we moved to the sites that necessitated purchasing new hardware. 

From beginning to end, our implementation took a little more than a year. It began in August of 2018 and finished at the end of Q3 in 2019. The time it took was not because of Nasuni. Rather, it revolved around different ordering cycles in our company. Buying the new hardware was what stretched out the deployment time.

What about the implementation team?

I was in charge of the team that did the implementation.

For purchasing and the initial negotiations with Nasuni, we used CDW. We still interact with them when it's time to do renewals, and they are great to deal with. They really help out quite a bit. They were the ones that brought us Nasuni in the first place and suggested that we take a look at it.

We're very happy with CDW. We use them for all of our hardware orders, and a couple of different infrastructure tools. We use them quite extensively.

We had four people responsible for the deployments, with one guy who was in charge of the group as the lead architect. Once it was deployed, we turned it over to our operations group, which is outsourced to TCS. Although they have supported us since then, they come to us if there's anything that's still an issue. We have a couple of guys that still work with Nasuni a little bit, but that's basically how the maintenance is done.

For the most part, there is little maintenance to do. There are situations such as when a controller card goes down, or like the issues we have been having since the upgrade. Otherwise, it's very hands-off and you really don't have to do a lot.

What was our ROI?

We don't plan on calculating a return on investment with this solution. In the grand scheme of things, it's really not very much money for what we're doing. We spend more money on the hardware, for example.

What's my experience with pricing, setup cost, and licensing?

Our agreement is set up such that we pay annually per terabyte, and we buy a chunk of it at a time. Then if we run out of space, we go back to them and buy another chunk.

We thought about an agreement with a three-year plan, where we would get a small increase every year, but we decided not to take that approach at this time. We go through CDW for these agreements and they help us get all of the quotes together.

In addition to what we pay Nasuni, there is the cost of storage in Azure or whatever cloud service you're using. It can get pretty pricey if you have a lot of snapshots, which is something we've found and we're now trying to scale back on. That's the biggest thing that is extra and you may not think of right at the beginning.

Which other solutions did I evaluate?

We looked at a few different products that year, and we decided that Nasuni was the best way to go. It has really worked well for us.

One of the products that we looked at was Veeam, the backup software, but it would have been used a little bit differently. We also looked at Backup Exec and a tool from Microsoft. We didn't look at anything that was exactly like Nasuni. We looked at these other things that would create backups of the primary data, which would have stayed at the site. Nasuni was a completely different way of looking at it.

The difference with Nasuni is that rather than having a backup in the cloud, the primary copy of the data is what's in the cloud. For us, it's stored in Azure, whereas with the other tools, the primary copy stays at the site. If you had a major problem, for instance, this issue with the controller card, the problem with these other solutions or the way it was before was that you're down and out at least until you can get the controller card replaced.

Then, once you're back up, you're going to have to copy all of the data back. For that, it would probably need at least a week. Some of these sites have very poor connections. For example, we have a site that's in the Amazon jungle in Brazil and they are notorious for being very slow, yet we've used Nasuni there and it works fine. Some of these other solutions probably wouldn't have worked. In fact, we probably would have had to buy a tape drive and back up the servers that way.

What other advice do I have?

We have a hosted data center where we don't pay for individual items, such as servers. Instead, we pay for a service. The service might include a server or storage, and Nasuni has not eliminated that because we still need our physical servers at the locations. We debated on whether or not to put the filer in Azure for each site, but we decided that it was better to have something local at this point.

For our company, we were a little ahead of the curve. We didn't have internet connections directly from each site, and they all routed through a central internet connection. Because of that, it was difficult to eliminate any hardware at the site. We needed something there physically. But, having the virtual appliance for Nasuni really helps out quite a bit, because then we only have to have one piece of hardware and we can put all of the other servers that we need for infrastructure on the same ESX server. We have five or six different servers that are doing different functions that at one point, would maybe have been three or four different physical servers. Now we've reduced it to one.

We use Microsoft SCOM as a monitoring tool to keep track of all of the filers and make sure that they are running. 

We don't use the Nasuni dashboard because we don't have to. Everything is working the way it is. We do have a management console set up and we do go into that occasionally, but it's not something that's a regular thing that our support people use.

If I had a colleague at another company with concerns about migration to the cloud and Nasuni's performance, I would talk about the fact that the OR capabilities are so different than anything else that I've seen. The performance has actually not been too bad. You would think that there would be an issue with the cloud stores, but we set up a local cache on each filer that allows it to store up to a terabyte or two of regularly used data. That gets probably 80% of what people use, which means that they're accessing a local copy that's synced with what's in the cloud. This means that they don't really have to go to the cloud to get a lot of it. But when they do, it's pretty quick. It may not be as fast as if it were a local copy, but it's not too bad.

My advice for anybody who is considering Nasuni is that they definitely want to look at all of the options, but that Nasuni does have the best setup at this point. It offers the ability to recover things and provides data security. Especially with ransomware and all of these other new things that are causing lots of problems out there, it really helps mitigate some of that.

The biggest thing that I have learned from using Nasuni is that you shouldn't be afraid of the cloud.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
SA at a manufacturing company with 5,001-10,000 employees
Real User
It's a solid option if you are routinely doing massive file transfers between multiple locations
Pros and Cons
  • "I would recommend Nasuni because it's a proven product that has delivered results for us even in the worst-case scenario. If you're still using a traditional cloud solution like native Azure products, you are still susceptible to human error. Also, you would need to architect your backup and DR solutions, then integrate, maintain, and administer them."
  • "Nasuni could improve cloud integration and documentation of various ways we can leverage the product. It integrates with Azure, but the native Azure File Sync solution lets you divide data into tiers like hot, cool, and archived. Nasuni doesn't allow you to break the data apart into those tiered categories."

What is our primary use case?

We have people in the field worldwide who go to various locations to gather data. After they gather the data, they need to upload it for our lab technicians and services to analyze. Somebody's out in a remote location, and they need to get that data back to the United States, but we can't send it via FTP to the local office. We need a system that can quickly offload the data to the technician and an automated way to deliver it to the branches. That's what Nasuni does for us.

Our company has 10 major locations, and the user count is about 150 at any given time. Nasuni users include data analysts, lab technicians, field technicians, and branch personnel administrators.

How has it helped my organization?

Nasuni enabled us to take data from on-premise data centers and put it in the cloud, so our technicians now have access from anywhere that is connected to our network. Everything was previously on legacy on-prem Windows Servers, and employees had to VPN into the network. You had to use standard network transfer systems. Nasuni allowed our entire operations group to become cloud-based.

Our strategy is to migrate everything we can to the cloud. Nasuni is tightly integrated with Azure, so we can seamlessly leverage infrastructure as a service up in the cloud.

We've replaced some of our on-premise infrastructure with Nasuni appliances, which has many benefits. We still have on-premises hardware, but they are Nasuni appliances built to operate in the company's technology.

Nasuni is a top-tier solution, and we pay a lot for it, so I don't know if it's necessarily helped cut our costs. It may have reduced some work for IT personnel. As an administrator, I can say that IT technicians would need to spend more time on standard maintenance tasks if we were working with a traditional solution. 

Adjusting the solution to our organizational processes has been effortless. It's seamless to roll out any update. It's only as difficult as we make it. For example, Nasuni allows us to automatically update all systems within the environment, and we only scale it back to the policy, so we can test those operations before they are implemented. Nasuni fully automates the process of updating to the latest and greatest features with minimal manual interference. 

Fortunately, we've never had a ransomware attack, but that could be because Nasuni has ransomware detection built into it. We have never had to recover from a ransomware attack on our Nasuni systems. Ransomware attacks on our traditional services were a nightmare to deal with, but we've never had that happen on our Nasuni infrastructure.

What is most valuable?

Nasuni's unified file system makes everything across the world appear as if it were in a single local directory for all users. Regardless of where an employee is, that data appears to an end-user as if it is sitting right there in their local office.
Nasuni's unified file system replaced one of our most critical operations, but not all of them. We still need to maintain software integration with legacy systems.

Nasuni offers a 360-degree view of our files to all global end-users by providing a single location where users can go. Nasuni technology allows us to operate without the delays associated with traditional systems. It provides unlimited on-demand storage capacity for our primary data centers and remote locations. This is mission-critical functionality.

Data protection is another crucial feature. We must protect field data that is uploaded to our data centers, and we rely on Nasuni's security pieces, including encryption and built-in malware detection. Our data must be encrypted, and we would face massive risks if the data were compromised.

Nasuni's continuous file versioning has been crucial on multiple occasions when files were accidentally deleted or when data was corrupted. The snapshot allows us to retrieve that data quickly. We can sit back and allow the Nasuni system to take care of our backups with no additional configuration on Azure or the infrastructure side. Nasuni provides all the essential pieces we need to utilize their service without having to implement any additional third-party products.

When users inadvertently delete or corrupt data, they can restore a previous version. With a few clicks, Nasuni enables us to do what would otherwise require significant effort with a traditional backup system. This feature reduced costs and effort because it's built into the system.

What needs improvement?

Nasuni could improve cloud integration and documentation of various ways we can leverage the product. It integrates with Azure, but the native Azure File Sync solution lets you divide data into tiers like hot, cool, and archived. Nasuni doesn't allow you to break the data apart into those tiered categories. 

That's helpful on the Azure side because you can control costs for data that isn't accessed frequently. Data classified as "cool" or "archived" costs less in Azure. The ability to separate that data within Nasuni would be an enhancement that allows customers to save money on Azure-based backend data storage.

For how long have I used the solution?

We've used Nasuni since 2016.

What do I think about the stability of the solution?

We have never had a problem with Nasuni, and they have provided excellent support for any minor issues we've had. Most problems we've faced weren't Nasuni's fault. Any outages are typically due to failures in our network infrastructure or a local power outage. Nasuni can come back online as soon as the network connection is restored. 

How are customer service and support?

I rate Nasuni support a 10 out of 10. Nasuni's support is helpful and they're always getting better. They provided solid support in the early days, but I think the product was also new for them. You could tell that some of their support engineers were still getting used to the product themselves. They work with you until the problem is resolved instead of just pointing to the documentation. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used legacy Windows File Servers and traditional network setups. That was a pain because we couldn't unify the directory structure, which is a core feature of Nasuni. We had legacy file servers out there in these branch offices and were using traditional file commands to exchange data between the various locations.

It's all automatic once everything is configured within the Nasuni environment. All the data is there. The fact that it comprises files hosted on the local filers means that you're not consuming the type of bandwidth you would be consuming with a Windows system. The difference is night and day. 

How was the initial setup?

Setting up Nasuni was pretty straightforward with some help from Nasuni. There were some prerequisites, and we had to explain to various groups how to prepare. The product was new, so many people didn't understand how it worked. Don't try to go at it alone. It's best to get the Nasuni professional services team to help you implement it. 

The initial setup took a few days, but we spent several weeks migrating large amounts of data from our legacy systems. It took us longer because of limitations on bandwidth. Once the migration was started, it was just a matter of waiting for that data to transfer across.

What about the implementation team?

We had help from Nasuni professional services. 

What was our ROI?

The ROI is a reduction of labor hours on the IT side. We spend less on maintenance, and our people in the field don't need to go to an office to upload their data. Nasuni allows the technician to do it from the field.

What's my experience with pricing, setup cost, and licensing?

If you plan to implement Nasuni, you should consider your data retention requirements and the amount of data you will use. You need to know how much data will be stored under the Nasuni license and where that data will sit. For example, we have our data stored on the Azure cloud, and we have to pay Azure for that. We pay the license for Nasuni technology to access that data. You need to clearly understand that so you won't be surprised by what you might perceive as double billing.

It's essential also to understand the requirements at each location because there is a charge for outgoing data. For example, you will spend a lot more on a Nasuni appliance at a massive on-premise data center, but a smaller appliance may work for a branch office in a remote location. You can save lots of money on data costs for whichever cloud platform you use. 

Nasuni hardware appliances have a product life of seven years, so you must purchase a new filer if you want continued support. 

Which other solutions did I evaluate?

Another team in our group evaluated a competing product and ruled it out quickly because it didn't meet our requirements. Nasuni helped us set up a proof of concept in a demo environment, whereas the other vendor was unable to do that.

What other advice do I have?

I rate Nasuni a 10 out of 10. It performs a critical function when we deal with customer data that must be analyzed quickly. Field staff can upload the data and disseminate it to other places for deep analysis. If Nasuni ever went down, alarm bells would go off throughout the company. That's how essential it is. 

I would recommend Nasuni because it's a proven product that has delivered results for us even in the worst-case scenario. If you're still using a traditional cloud solution like native Azure products, you are still susceptible to human error. Also, you would need to architect your backup and DR solutions, then integrate, maintain, and administer them.

Nasuni has built-in security, so we're not worried about hosting our data on it. If you regularly do massive file transfers between multiple locations, Nasuni has an advantage over its competitors. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Tony Scrimenti - PeerSpot reviewer
Sr. Director, Architecture and Cloud at a hospitality company with 10,001+ employees
Real User
Eliminates all the necessary backups by using immutable storage
Pros and Cons
  • "The nice thing about Nasuni storage is that it is immutable. This means the data is only written once. So, you never modify the files. When you write a file out to the storage, it doesn't modify it when you change it. The technology knows how to figure out what the difference is between the original file write and what the changes are. Therefore, it only saves the changes."
  • "I would like to see Nasuni create a Dropbox or Box alternative. One of the things that people like about those tools is that they are very easy to implement. They look just like a file server. With Nasuni, you have to be online to get your file storage. With Dropbox, there is a thing running on your PC that downloads the files to it when you need them, i.e., an agent."

What is our primary use case?

Unified, global file sharing while reducing costs and eliminating backups.

How has it helped my organization?

We had a Nasuni filer in our Texas office. But due to the cold in Texas, power was down for a couple of weeks due to the inability to get fuel for the generator.  The users outside the area could work from home but they could not get to their filer in their Texas office. Since Nasuni stores our files in the cloud, we just setup another filer in the cloud with access to their files and they were back in business.

What is most valuable?

The features most valuable are 

1: Nasuni storage is immutable and the ransomware protection that it provides.

2: Elimination of file storage cost through elimination of backups as well as deduplication and compression.

3: Excellent support - the Nasuni support team is always there when you need them.

4: Centralize management and reporting capabilities provided by the NMC.

5: Ability to leverage our AWS Marketplace discount.

6: User file restoration self service.

7: Global file locking providing the ability to share any file with others in the world with the same controls that a users would have on one file server.

8: Ease of performing updates through a centralized console.

What needs improvement?

I originally felt that a Dropbox type interface would be useful but after second thought with all of the new always-on vpn capabilities that are available, I've reconsidered and decided that's not an appropriate for this platform. 

For how long have I used the solution?

I have been using the solution for about two years.

What do I think about the stability of the solution?

We have not had any issues with stability.

The filers are separate devices. Admins really don't have to log into them too often. There is a Nasuni Management Console, which can do most of the management work and perform all of the upgrades, which routinely come out. You don't have to worry about shutting things down. We alert users when updates are being deployed with plenty of notice and reminders and do them manually. We typically do the updates manually during non-working hours in each region, but you can also schedule the upgrades to install automatically. 

It's a solid solution, easy to maintain.

What do I think about the scalability of the solution?

It is very scalable. The only thing that I was concerned about initially was the global file locking. Everyone who was opening a file, anywhere in the world, has to talk to that service component. This solution was very well designed, scalable and redundant.  We've had no performance or problems with it at all. 

Nasuni's file storage system is extremely scalable and we are not close to exceeding it's capabilities or scalability limits.

Properly sizing filers is the best way to provide good performance and Nasuni does have a spreadsheet-based tool to help in that regard.

Nasuni's integration with Varonis is another plus.  We have one filer setup to read all files in the system in the event the entire file system has to be rescanned, which occurs about once per year.  When it does, the users don't even know it's happening.

How are customer service and support?

The technical support is excellent. The Nasuni team knows we rarely have issues  and that we are not as familiar with the service as they are.  They are good about it and help us through all problems, all of which have been related to issues on our side.  We have not had any problem related to the service itself. 

When the Dallas Tx are had a deep freeze, we were upset because we could not access the filer there with a projected restoration of at least 2 weeks.  Nasuni support indicated that we could just do a disaster recovery to make another filer, which we proceeded to do in the cloud.  It was that simple and guidance was much appreciated.

I would give the Nasuni sales and technical support teams a 10+ out of 10. I don't do that very often, but Nasuni has never failed us and they are very easy to deal with with a top quality service organization.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our original solution was traditional file servers and backup systems located in each remote office which we migrate to regional data centers.  Access performance became an issue.

We wanted to go to a cloud based system and back then, I was sold on Dropbox. It was fast, clean and simple. But upon a closer look, I could see it was not an enterprise solution.  Then I came across Nasuni and they had what we needed with global file locking.  We tested it, it worked as advertised and we moved to Nasuni with local office filers, supplemented with virtual filers in our regional data centers.

An additional win involved eliminating most of our disk and tape storage for backups performed by our software development team in Australia.  Our engineers had terabytes worth of source files that they used to develop our product and we were purchasing backup media for them. Once we convinced them that Nasuni could do the job, and that the data was stored in AWS, we were able to eliminate all of the extra hardware, tapes and physical storage space for it. Deduplication worked wonders for this solution too.

How was the initial setup?

The initial setups varied on a site by site basis.  Some had physical filers and others were VMware based.  Our Infra team was very familiar with all of the environments and worked well setting up the sites and doing the file migrations.


What about the implementation team?

It was a combination of our Nasuni Sales and Solution Architect, Nasuni Professional Services and our internal Infrastructure team and consultants.

Most of the work was related to summarizing our storage usage at each remote office and in our data centers which was then used to determine the sizing of the Nasuni resources.  During that process sizing of the physical filers was also done, allowing for projected growth.  Although there were a lot of logistical details related to the infrastructure configurations at each of our sites, we were able to get the information needed.

However, by far most of the work was in migrating the files from the old file servers to the Nasuni filers and coordinating testing with the end users.

What was our ROI?

The Nasuni caching system, if it's properly configured, will not be touching the S3 storage in AWS very often. With S3, the way they configure it, the normal S3 stores all your data and you can access it at any time. Then, there is something called S3 IA for the infrequently accessed. AWS says that they give you a break, e.g., half the price, if you write your data once and don't touch it for something like six months or a year. By setting the caching up in the filers, you can reduce the amount of access you have to S3 and cut that cost by 50% too.

The overall cost of storage for Nasuni is much lower than to setup file server, especially in light of the fact that you don't have to back them up.  There are no charges for virtual Filers - you can install as many as you want.  

Virtual filer images come in various formats depending on the technology that you are hosting them on.  There are images for various cloud-based or in house infra service being used such a AWS, Google, VMware, etc.  

ROI is also accelerated backup systems, media, off site storage and transportation/shipping is all eliminated.

What's my experience with pricing, setup cost, and licensing?

They could lower the cost, but it saves so much money when you go into it (by losing all the backup).  I believe getting the experts involved pays off in the long run.

There are two packages that you can buy, but we only got the first. The first package is how you set up Nasuni. It is mainly related to selecting which virtual image you want. This depends on what target you are running it on. We didn't really have a lot of problems with that, because we purchased most of our filers right from Nasuni. Therefore, they came preloaded. It was just a matter of receiving the filers and having them set up at the site. The second package is basically setting up the file server, the directories, and doing the migration.

With the appliances, we received five years worth of all service and maintenance. Basically, they give you a rack mount PC. They actually have one desk side if you want to put it in an office environment that has encrypted disks. They follow the Fed standard. Therefore, if someone steals a disk, they can't look at the data. Even if they take it out of a machine, they still can't get to your data. 

There are five or six different filer models. One of them is an office-based unit that sits under a desk. The rest of them are all 1U and 2U rack mount devices. They have it covered pretty well.

Which other solutions did I evaluate?

We tested it at my previous company. There are other companies who do the same thing that Nasuni does, but Nasuni is the only one with a single global file lock. They have spent a lot on making that fast and redundant.  The global file locking was a major difference and benefit for us.

What other advice do I have?

The company and its technology are solid and their solution architects and support teams are EXCELLENT!!

A proper directory and file structure/organization design is important to allow auto-failover access redundancy.  Nasuni can explain how this can be done.

If I had to rate Nasuni, I would give Nasuni 10+ out of 10. The solution has been a lifesaver. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CIO at Jerde
Real User
We can look at identical data for all our locations simultaneously, therefore it is an excellent solution for collaboration
Pros and Cons
  • "I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file."
  • "I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."

What is our primary use case?

We use the Nasuni Filers and Nasuni Management Console (NMC) to manage those Filers.

We have four offices in Los Angeles, Singapore, Hong Kong, and Shanghai. In each office, we have a Nasuni Cloud Storage Gateway that allows end users in each office to access their data in the cloud. However, that data is cached locally.

How has it helped my organization?

It is an excellent solution for collaboration. We are an architecture firm. For example, we may be working on a set of architectural drawings files here in Los Angeles. We save those drawings at 17:00, then those drawings will sync to other offices. When other offices, e.g., China and Shanghai, come online, the data is there and on the network drive. They can continue working on those drawings or meet with clients. They can also access them on an iPad if they are at a job site. So, it is very useful for collaboration on a global scale.

The product integrates with industry standard platforms, like Active Directory. So, it is very straightforward to apply changes to the organization.

If we were hit with ransomware, we would have to know the time of the ransomware, then we can easily recover files using Nasuni Management Console.

It is much simpler to upgrade a solution because the data is in the cloud. You are just upgrading your gateway and pointing it to the cloud. So, it is much simpler to upgrade.

What is most valuable?

The bread and butter of what it does is the ability to sync data. Because in architecture, we are using unstructured data with a lot of big files and large file structures going from one place to another. Nasuni does that very quickly.

I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file. I would rate the importance of this feature as nine out of 10.

Nasuni enables us to provide file storage capacity anywhere it is needed and on-demand. I would rate this feature as nine out of 10 because of the nature of our business. We can look at identical data for all our locations at the same time, which is very useful.

The tools are very good, and I learned them. They are relatively straightforward.

The end user has the ability (on his own computer) to recover a file.

What needs improvement?

I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient.

For how long have I used the solution?

I have been using Nasuni for four and a half years.

What do I think about the stability of the solution?

It is a stable product. I wouldn't be using it if it wasn't stable.

What do I think about the scalability of the solution?

Its strength is that it is extremely scalable. It is very quick to spin up a new Filer. We have opened and closed offices in the last four-and-a-half years. So, I have had to spin up a gateway, then I have to shut it down and move it. In that sense, because the data is in the cloud, that has been a huge strength of the product.

We are limited by the subscription that we have. We have incrementally increased our data. We have increased our data by probably five percent a year. So, I suspect we will continue to add about five percent per year to our subscription.

Everybody uses it, which is about 110 employees and consultants.

How are customer service and technical support?

I would rate the technical support as seven out of 10. 

Which solution did I use previously and why did I switch?

Before Nasuni, I would use more conventional storage arrays from larger vendors, like Dell EMC and HPE. We switched because Dell EMC didn't offer a cloud option or the ability to quickly sync data to our other offices.

Nasuni has replaced multiple data silos and toolsets with a single global file system. We still have separate storage in our offices. However, that storage is really for less critical data, libraries, etc., where the most critical data is on the Nasuni platform.

Replacing multiple data silos has been extremely important for us. The alternative is the way that we did business in the old days. Previously, we worked on a storage array here in Los Angeles, then we would have to transfer the files in some way (from one place to another) to a separate storage array. With the amount of collaboration that we do globally, that is very difficult.

In the old days, we would have an architect fly to China and meet with a client about a drawing or design, maybe at a job site. We are not able to do that anymore due to COVID-19. Instead, we now can have our staff in China pull up the same drawing on an iPad and mark up the drawing using a web conference. This solution provides us reach to our clients, which is very important.

How was the initial setup?

The initial setup was not simple, but not complex.

Our deployment took 30 days.

What about the implementation team?

I worked with Nasuni Professional Services. Over one weekend, we migrated the data.

We also worked with Consiliant Technologies for the deployment. Our experience with them was excellent.

I do the maintenance and upgrades of the product. This takes one person (me).

What was our ROI?

I see ROI qualitatively from people in our global offices. After I made the change, their workflow definitely improved.

Continuous File Versioning definitely saves me money on purchasing expensive backup solutions.

We still use on-premise infrastructure, but it does eliminate part of our infrastructure. It is about a 20% savings versus conventional storage arrays and backup solutions.

Because you are paying for a subscription, there is less of a CapEx cost. It has reduced our capital cost by about 40%, but we are paying for a subscription as well.

What's my experience with pricing, setup cost, and licensing?

It has a license fee as well as hardware costs, which we would incur if we want to use Nasuni Cloud Storage Gateway for upgrades.

We pay for a subscription.

Which other solutions did I evaluate?

We looked at keeping our Dell EMC storage arrays. I also looked at Panzura and Nasuni. Both Panzura and Nasuni fulfilled our requirement of syncing the data. However, I preferred Nasuni's architecture and the way that they did it.

Nasuni is the preferred solution of our CFO because the business agility and cash flow are more predictable.

What other advice do I have?

Investigate the cloud provider that you want to use, whether it is Microsoft Azure, AWS, or whatever Nasuni supports. Do that research first, then investigate with Nasuni regarding pricing.

You need to determine what data you are willing to put up in the cloud, then what data you deem critical to be cached locally in your location. For example, if you have 20 terabytes in the cloud, how much of that do you really need cached in each location? Is it five terabytes? Is it seven terabytes? This information will help with the migration.

If you have a requirement where you have multiple locations that need to look at identical data because of collaboration, that is Nasuni's strength. If that is not a big requirement, then you would probably look elsewhere.

A big advantage is having the data exist in the cloud. This has certainly relieved a lot of pressure from our IT department in regards to having a backup as well as preventing some ransomware in all of our offices. That has definitely been a big plus.

I would rate it as nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Nasuni Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2024
Buyer's Guide
Download our free Nasuni Report and get advice and tips from experienced pros sharing their opinions.