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OpenText Functional Testing Lab for Mobile and Web pros and cons

Vendor: OpenText
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Functional Testing Lab for Mobile and Web allows testing on real mobile devices, offering a superior experience compared to emulators.
It is a comprehensive option for mobile application testing, featuring valuable virtualization capabilities.
The tool supports automation and enables orchestration of mobile testing, allowing simultaneous testing on multiple devices.
It offers automation features such as record and playback, which facilitates easy object detection.
The platform enhances integration with Jira and Azure DevOps, improving importing and synchronization capabilities.

CONS

OpenText Functional Testing Lab for Mobile and Web needs multi-tenant capabilities to allow different projects to have their own devices and apps without data overlap.
Integration with automation tools needs improvement.
Scaling devices easily, particularly involving cloud providers like AWS, requires enhancement.
A pay-per-use subscription model should be introduced.
The object detection method needs improvement for more precise testing.
 

OpenText Functional Testing Lab for Mobile and Web Pros review quotes

Managereb4c - PeerSpot reviewer
Manager at a consultancy with 10,001+ employees
Sep 13, 2019
The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare.
CM
Developer Automation Tests at a tech services company with 10,001+ employees
Aug 5, 2019
It is a complete solution for mobile application testing.
reviewer1042698 - PeerSpot reviewer
Responsible for Test Management at a tech services company with 10,001+ employees
Oct 6, 2019
The most valuable feature of this solution is virtualization.
Learn what your peers think about OpenText Functional Testing Lab for Mobile and Web. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
Robinson Caiado Guimarães - PeerSpot reviewer
Sales Leader at Better Now
Jul 12, 2023
The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 22, 2023
The product is easy to use.
JV
Technical director at Dugson.Consulting
Oct 2, 2023
There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps.
Aditya Dhope - PeerSpot reviewer
Software Engineer at KPIT Technologies
Apr 1, 2024
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Jul 23, 2025
ROI is definitely present with OpenText Functional Testing Lab for Mobile and Web; these are very capable tools, and there is no reason ROI should be a challenge.
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Oct 30, 2025
The ease of use and being able to enroll more people into developing test scripts using their AI function, which they call AI but is OCR recognition, is significant.
 

OpenText Functional Testing Lab for Mobile and Web Cons review quotes

Managereb4c - PeerSpot reviewer
Manager at a consultancy with 10,001+ employees
Sep 13, 2019
We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it.
CM
Developer Automation Tests at a tech services company with 10,001+ employees
Aug 5, 2019
The documentation and user interface both need improvement.
reviewer1042698 - PeerSpot reviewer
Responsible for Test Management at a tech services company with 10,001+ employees
Oct 6, 2019
I would like to see more integration with automation tools.
Learn what your peers think about OpenText Functional Testing Lab for Mobile and Web. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
Robinson Caiado Guimarães - PeerSpot reviewer
Sales Leader at Better Now
Jul 12, 2023
We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 22, 2023
They should introduce a pay-per-use subscription model.
JV
Technical director at Dugson.Consulting
Oct 2, 2023
For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively.
Aditya Dhope - PeerSpot reviewer
Software Engineer at KPIT Technologies
Apr 1, 2024
The product's object detection method needs to be improved since it can help testers do perfect testing.
reviewer2356440 - PeerSpot reviewer
Senior Director at a tech vendor with 10,001+ employees
Jul 23, 2025
OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation.
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Oct 30, 2025
Digital Lab is a pretty solid product with areas that could be continuously improved on.