OpenText Operations Orchestration offers robust IT process management with extensive automation capabilities, centralized administration, and flexible configurations. It is ideal for managing server estates and integrating with platforms like ServiceNow.


| Product | Mindshare (%) |
|---|---|
| OpenText Operations Orchestration | 1.3% |
| Camunda | 12.0% |
| Pega Platform | 5.3% |
| Other | 81.4% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Process Automation | May 8, 2026 | Download |
| Product | Reviews, tips, and advice from real users | May 8, 2026 | Download |
| Comparison | OpenText Operations Orchestration vs Camunda | May 8, 2026 | Download |
| Comparison | OpenText Operations Orchestration vs Control-M | May 8, 2026 | Download |
| Comparison | OpenText Operations Orchestration vs Temporal | May 8, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Camunda | 4.1 | 12.0% | 89% | 78 interviewsAdd to research |
| UiPath Platform | 4.4 | N/A | 98% | 917 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 70 |
| Midsize Enterprise | 50 |
| Large Enterprise | 87 |
OpenText Operations Orchestration streamlines IT operations through automation, reducing manual interventions and promoting efficiency. It offers a graphical interface for building workflows, flexible licensing, and comprehensive reporting. This platform supports integration across IT domains, promising seamless process management. The tool stands out in incident management, change management, and workflow automation, supporting infrastructure monitoring in virtual machines, operating systems, and databases. Users benefit from both agent-based and agentless configurations, with a scalable solution facilitating expansion from runbook automation to full IT process solutions.
What are the key features of OpenText Operations Orchestration?In the IT industry, OpenText Operations Orchestration is leveraged for automating workflows and managing changes and incidents. It plays a crucial role in infrastructure monitoring, including virtual machines, operating systems, applications, and databases. Users implement it for auto-healing tasks, expanding from initial runbook automation to comprehensive IT solutions.
OpenText Operations Orchestration was previously known as Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration.
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
| Author info | Rating | Review Summary |
|---|---|---|
| Performance & Monitoring Supervisor at Saudi Telecom Company | 4.0 | I work in infrastructure monitoring and find OpenText Operations Orchestration valuable due to its extensive community knowledge, ease of use, and automation capabilities. It improves efficiency but needs additional ready-made workflows for common scenarios to further enhance productivity. |
| Technical Lead at Bharti AXA Life Insurance | 4.5 | I use OpenText Operations Orchestration to automate workflows efficiently, saving time by 40%. Its main drawback is slow support, and it lacks live e-learning. Unlike ServiceNow's cloud-based tools, OpenText provides on-prem solutions preferred by most users. |
| Product Specialist at SP Jain School of Global Management | 4.5 | I use OpenText Operations Orchestration for research and appreciate its functionality and flexibility in customization. However, the UI could be improved, and better administration features are needed. I deploy the solution on Microsoft Azure. |
| Operations Leader - Global Automation at a computer software company with 10,001+ employees | 4.0 | I use Operations Orchestration for change and incident management. It's very stable and simple, though the high price is a significant concern. I recommend it, but might switch if premium rates change. I rate it 8/10. |
| Manager at a tech services company with 10,001+ employees | 3.0 | We used it for runbook automation, appreciating its easy integration and reduced time to market. However, we faced significant scalability issues, a complex year-long setup, and the agent-less nature presented challenges for RPA. |
| Project Manager at a tech services company with 11-50 employees | 4.0 | I find the product easy to use, stable, and scalable. Although setup was complex, it works well. Past integration issues are now solved, making it fully integrated. Support is good, and reliability is key for me. |
| Automation Engineer at a transportation company with 10,001+ employees | 4.0 | I appreciate its ability to manage diverse servers and automate processes, scaling to over 20,000. Initial setup was complex, and level one support repetitive, but higher-level experts quickly resolve issues. |
| Cloud Systems Engineer at a comms service provider with 10,001+ employees | 4.0 | I find this solution effectively integrates services and is highly scalable with good support. However, its outdated UX and fat client nature are significant drawbacks, despite it generally doing what I need it to do well. |