PeerSpot user
Cloud Networking at a tech services company with 51-200 employees
Real User
Users can manage and troubleshoot from anywhere

What is most valuable?

Cloud IT Management is the technology of the future, which is most valuable because:
  • Users can manage and troubleshoot from anywhere.
  • It's easy to set up, configure, and manage.
  • It provides superior security.
  • Interconnected management unlocks new possibilities.
  • Lower TCO (total cost of ownership).

How has it helped my organization?

  • Easy and simple to deploy for new branch
  • Easy and simple to troubleshoot from anywhere
  • We are better secured
  • Good warranty

What needs improvement?

It can be improved in many areas, because it has many proprietary models for many different areas.

For how long have I used the solution?

I have been using this solution since 2009.

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Meraki MX
April 2024
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What do I think about the stability of the solution?

Yes, I have encountered some issues in the past.

How are customer service and support?

I usually contact technical support for advice. The technical support team is very good. We can send them an email or call them directly.

Which solution did I use previously and why did I switch?

Some older solutions which we had before, we converted to this solution and used old technology that was difficult to control.

How was the initial setup?

The initial setup was simple.

Which other solutions did I evaluate?

Before choosing Meraki MX Firewalls, I had some other options: Fortinet FortiGate and Cisco ASA.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user1072938 - PeerSpot reviewer
LTE RF Optimization Sr. Engineer at Spectrum
Real User
Valuable monitoring and firewall features but needs to also include virtual domain features
Pros and Cons
  • "The features we have found most valuable are the firewall and the monitoring tools."
  • "FortiGate is cheaper than Meraki. Even the license renewal is less than Meraki."

What is our primary use case?

We use Meraki MX firewalls with Cisco. Some features must go through Cisco to implement. What the application needs is not included in Meraki. 

I use Cisco to access a portal and they provide the features. Then we implement it in Meraki.

How has it helped my organization?

It's the vision of the company through the managing directors to use Meraki as a solution for switches. I suggested using the firewall or a private solution like FortiGate.

FortiGate is cheaper than Meraki. Even the license renewal is less than Meraki.

What is most valuable?

The features we have found most valuable are the firewall and the monitoring tools.

What needs improvement?

This product has room for improvement. The main features not included with the firewall is the virtual domain. With Meraki, the interface for the virtual domain could be improved.

The virtual domain is a concurrent session. The concurrent session is limited in Meraki, like FortiGate. In MX100, it's around 200 to 25,000 concurrent sessions.

In the same model with FortiGate, it's around five million concurrent sessions. It's very important to improve in Meraki.

In my view, it is very important that the number of concurrent sessions is increased.

For how long have I used the solution?

have you been using Meraki firewall one year.

What do I think about the stability of the solution?

It's stable, but there are also some features not included in Meraki.

What do I think about the scalability of the solution?

I'm using it. It's very good. One person is required for the administration only.

How are customer service and technical support?

The solution's technical support is good. I would rate it 8/10.

Which solution did I use previously and why did I switch?

I was using Cisco and FortiGate.

How was the initial setup?

The initial setup is simple. Our deployment took around 30 minutes.

What about the implementation team?

I did the setup by myself. Sometimes I referred back to the integrator for support if I need to for a specific tool or policy.

What's my experience with pricing, setup cost, and licensing?

Our license for the Meraki MX firewall is on an annual basis.

Which other solutions did I evaluate?

I am not switching to Meraki. I am combining. I'm combining to be consistent with FortiGate as it has a more powerful graph. If I do not renew the license in Meraki, the box sets would be stopped. 

In FortiGate, I can have up to one month or two months to renew. The box is working locally. It's not important to the internet service to get registered. But the box is fully licensed.

I was with Cisco but it's very expensive.

What other advice do I have?

For this solution, Meraki is still more expensive than FortiGate. The FortiGate license is still less than the Meraki license. 

On a scale from 1 to 10, I would rate Meraki MX firewalls a 7. If they were to add the configuration tools, then it would be much higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Meraki MX
April 2024
Learn what your peers think about Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,630 professionals have used our research since 2012.
President at Computer Technology Services
Real User
Features a wide range of capabilities in an all-in-one device
Pros and Cons
  • "In general, Meraki MX is easy to work with."

    What is our primary use case?

    Within our company, there are a lot of remote access users. We also have a couple of offices and some international users as well.

    What is most valuable?

    In general, Meraki MX is easy to work with. 

    For how long have I used the solution?

    I have been using Meraki MX for two years.

    What do I think about the scalability of the solution?

    Meraki MX is both scalable and stable.

    How was the initial setup?

    I really didn't experience any areas of complexity. The most complex part of the initial setup was setting up a conference camera. We host a lot of international board meetings that require video calling. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing could always be improved — especially with the shape the economy is in at the moment.

    What other advice do I have?

    I don't have much advice to offer — everybody has to do their due diligence.

    Overall, on a scale from one to ten, I would give Meraki MX a rating of eight.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Co-Founder at a tech services company with 51-200 employees
    Consultant
    These firewalls are easy to configure and they provide site-to-site VPN's.

    What is most valuable?

    • Easy to configure
    • Provides site-to-site VPN's
    • VLAN's
    • DHCP
    • multiple WANs

    How has it helped my organization?

    We are using it as a content filtering and load balancing application.

    What needs improvement?

    They should improve load balancing.

    What was my experience with deployment of the solution?

    We had no issues with the deployment.

    What do I think about the stability of the solution?

    We have had issue with the load balancing.

    What do I think about the scalability of the solution?

    We have had no issues scaling.

    How are customer service and technical support?

    Meraki support is really good.

    Which solution did I use previously and why did I switch?

    We also use Meraki MR and Aerohive devices.

    How was the initial setup?

    Meraki setup is really easy.

    What other advice do I have?

    Both Meraki and Aerohive are good products, and I prefer Meraki. I work with Meraki products in production. Meraki are more intuitive than Aerohive.

    Disclosure: My company has a business relationship with this vendor other than being a customer: I'm a Meraki partner.
    PeerSpot user
    Solutions Specialist - Networking at a tech services company with 201-500 employees
    Real User
    Incredible support, easy to scale, and easy to use
    Pros and Cons
    • "It is very easy to use and manage. It is also very easy to scale."
    • "In general, the SD-WAN feature needs to be improved. The load sharing and load balancing of the traffic should be improved. I have had some problems with these features in the past."

    What is our primary use case?

    We deploy this solution for our customers. We do the cloud and on-premises deployments, and we have all the versions.

    What is most valuable?

    It is very easy to use and manage. It is also very easy to scale.

    What needs improvement?

    In general, the SD-WAN feature needs to be improved. The load sharing and load balancing of the traffic should be improved. I have had some problems with these features in the past.

    For how long have I used the solution?

    I have been using Meraki MX since 2016.

    What do I think about the stability of the solution?

    It has very good stability.

    What do I think about the scalability of the solution?

    It is very scalable. We have all kinds of customers.

    How are customer service and technical support?

    They have very good technical support. Cisco Meraki's support is incredible.

    How was the initial setup?

    The initial setup can be complex. It usually depends on the scenario. The deployment usually takes half a day, but it again depends on the scenario.

    What's my experience with pricing, setup cost, and licensing?

    It is a good global solution in terms of the price and features, but because we sell this solution in dollars, sometimes we don't get to sell this solution in Brazil because the dollar is very expensive. 

    The price of every project is different. It varies depending upon the project, scenario, and client.

    What other advice do I have?

    I would recommend this solution based on the use case. I would rate Meraki MX an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user1004274 - PeerSpot reviewer
    I.T. Manager at Egypt Foods group
    Real User
    Internet traffic shaping is valuable
    Pros and Cons
    • "The internet traffic shaping has been very valuable."
    • "The IPS, the Intrusion Prevention System, can be improved."

    What is most valuable?

    The internet traffic shaping functionality has been very valuable.

    What needs improvement?

    The IPS, the Intrusion Prevention System, can be improved. If they can add I think the next generation firewalls, that would be great.

    For how long have I used the solution?

    I've been using the solution for about ten years.

    What other advice do I have?

    I would rate this solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    CISCO and AVAYA Product Manager at a tech services company with 51-200 employees
    Real User
    The dashboard is very intuitive and easy to understand
    Pros and Cons
    • "​It is very easy to configure.​"
    • "It is very fast to implement."
    • "In a week, we can make new policy and view what all our users did.​"
    • "The dashboard is very intuitive and easy to understand."
    • "We could have more reporting options and the ability to send alarms to the administrator."

    What is our primary use case?

    This is an edge firewall in our company. It has the powerful options of ISP, AMP, antivirus, SD-WAN, applications control, and traffic shaping. 

    How has it helped my organization?

    In a week, we can make new policy and view what all our users did.

    What is most valuable?

    We appreciate the ISP features: AMP, Antivirus, applications control, and traffic shaping. The dashboard is very intuitive and easy to understand. 

    What needs improvement?

    I think for now, it is good. However, we could have more reporting options and the ability to send alarms to the administrator. 

    For how long have I used the solution?

    One to three years.

    How are customer service and technical support?

    It has good support services.

    Which solution did I use previously and why did I switch?

    Our organization had a traditional WAN. We had routers to connect our branches, which was a very complex solution. 

    Now, with Cisco Meraki MX84, we have a SD-WAN, and we only need Internet in all our branches. Thus, we have an easy solution to connect new branches and it is very fast.

    How was the initial setup?

    It is very fast to implement and very easy to configure.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Juan Facundo Martinez - PeerSpot reviewer
    Juan Facundo MartinezCISCO and AVAYA Product Manager at a tech services company with 51-200 employees
    Real User

    this is pure truth

    Chief Technical Officer at a tech services company with 11-50 employees
    Reseller
    Multi-functional security in an all-in-one device
    Pros and Cons
    • "Both the scalability and the scalability are great with Meraki MX."
    • "As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."

    What is our primary use case?

    We use it for UTM devices.

    We have roughly 200 users, using this solution.

    What needs improvement?

    We prefer UTM solutions.

    As far as what needs to be improved — nothing really comes to mind. It does what we need it to do.

    For how long have I used the solution?

    I have been using Meraki MX for more than five years.

    What do I think about the scalability of the solution?

    Both the scalability and the scalability are great with Meraki MX.

    How was the initial setup?

    The initial setup was very straightforward. Deployment takes less than one day.

    What other advice do I have?

    If you're thinking about implementing Meraki MX, make sure to plan it properly. Planning takes time which gives you the ability to make sure it's scaled properly, without too much complexity.

    On a scale from one to ten, I would give this solution a rating of nine — nothing is perfect.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Meraki MX Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
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    Download our free Meraki MX Report and get advice and tips from experienced pros sharing their opinions.