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Mendix OverviewUNIXBusinessApplication

Mendix is #2 ranked solution in top Mobile Development Platforms, #6 ranked solution in top Low-Code Development Platforms, and #9 ranked solution in top Rapid Application Development Software. PeerSpot users give Mendix an average rating of 8 out of 10. Mendix is most commonly compared to Microsoft PowerApps: Mendix vs Microsoft PowerApps. The top industry researching this solution are professionals from a computer software company, accounting for 32% of all views.
What is Mendix?
The Mendix App Platform enables enterprise development teams to rapidly build, integrate, and deploy beautiful multi-device applications. Enterprise IT teams that need to quickly build innovative and differentiating applications in close collaboration with business stakeholders use Mendix.
Mendix Buyer's Guide

Download the Mendix Buyer's Guide including reviews and more. Updated: January 2022

Mendix Customers
Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
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Mendix Pricing Advice

What users are saying about Mendix pricing:
  • "Mendix seems a bit expensive. But in terms of wanting to have less developers and higher velocity, the total cost of ownership is fine. It's not cheap, though."
  • "Licensing costs are similar to those for all other IT technology, but they vary by region."
  • Mendix Reviews

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    Robert Bloss
    Solutions Architect at a computer software company with 501-1,000 employees
    MSP
    Top 5Leaderboard
    Responsive with a straightforward setup and good online training
    Pros and Cons
    • "There are free online learning and certifications if a user would like to learn more and better understand the solution."
    • "There's no direct tech support."

    What is our primary use case?

    In our biggest project to date, we replicated with somebody else. It took three years to do uncompleted, and we replicated it in about six months, to build an end-to-end application for customer use.

    Traditionally, it's basically used for anything where there's not an out-of-the-box solution available. We don't recommend people use it for out-of-box solutions, as you're typically going to get better support and value by using something else. This, on the other hand, is something you can customize as you desire. 

    What is most valuable?

    The solution is just very quick and responsive. 

    The initial setup is very straightforward, and those implementing the product do not have to be very technologically advanced in order to manage the process.

    Their app store has been revamped in the last year, and it allows basically anybody who creates a widget or a module inside of it, to share it with the whole community. It's got a very, very robust shared community, which is amazing.

    There are free online learning and certifications if a user would like to learn more and better understand the solution.

    What needs improvement?

    There's a new update coming soon, and that will be full of great items.

    It's not so much that there's room for improvement on the product. They're creating some custom or some out-of-the-box modules that are going to be a part of it. In particular, they've got a workflow module that we could replicate-build ourselves, so to speak. It's probably a module that would take a couple of months, and then you can tweak it. To have that out-of-the-box potential for certain aspects is going to be really good. Having all that workflow prebuilt will be amazing.

    There's no direct tech support. However, it's not the type of product you really would get tech support on. 

    For how long have I used the solution?

    I've been dealing with the solution for two years at this point.

    What do I think about the stability of the solution?

    We haven't had any issues with it. Internally, we support a very large infrastructure and haven't headed any issues, and our three larger clients haven't had any issues at this point. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.

    What do I think about the scalability of the solution?

    It's only scalable vertically until you get to an enterprise license. Then, you have horizontal and vertical scalability. I'd recommend in general that people get an enterprise license.

    We use it internally for maybe 400 of our employees, however, depending on what its use case is, it could be everybody. My largest one has 4,000 people they supply using it.

    How are customer service and technical support?

    The solution doesn't offer technical support at all. There is a community around it, however, and it is quite robust. That's where we do most of our learning. 

    How was the initial setup?

    The solution is very straightforward, due to the fact that it's all cloud-based infrastructure, and there's low-end stuff that a citizen developer could do pretty easily. For our onboarding, if we have new developers, people who were actually back with their schooling, compared to some other products, and typically they're on their own doing development within one month of starting training. This is compared to some of our more complex solutions. They may be shadowing and have oversight for six to seven months. The onboarding process to learn it is very, very quick. Therefore, a company shouldn't have any issues with the initial setup.

    In terms of maintenance, we have a person on the team that creates a backlog of small work to do once a month, and that's it. There are no updates, or new deploying, or anything like that that is necessary.

    What was our ROI?

    In terms of ROI, the results totally depend on the client. With one particular client, it was much more about time. They had 4,000 people that have to submit documents, and they were submitting them in PDF, and having people transcribe them. They had no digital, and so they're changing everything. One of our other big ones, which is a public use case on Mendix's site, called Zmac, was shown last year, while the trucking industry was in decline, to have experienced over 20% growth. They had ROI in year one, for five years worth of costs.

    What's my experience with pricing, setup cost, and licensing?

    Their licensing costs are on their website. It's easy to find out the overall costs. That being said, I'm under the impression they're getting ready to have a massive overhaul to that, which is going to be a really good thing for the customers. 

    From what I understand, they're getting ready to move to a lower platform cost, and it's going to be more focused on the users in terms of how the cost is. That should offer a lower entry threshold than it is currently. It may be as much as 50% lower, and the user base is what their charge will be based on.

    What other advice do I have?

    I work post-sales doing basically project management and solution design before it hits my developers.

    We use a variety of different versions of the solution which we use. Mostly, it's version 8.3 on. That being said, if it's a new customer, they're going to have the most recent. If it's not, we update them as appropriate depending on how it's going to affect the existing environment. We're looking forward to 9.0, coming out this month actually. They're discussing a lot of good, new features we're excited about.

    I'd recommend those considering the solution to take the classes, as they're worth it to make sure you understand the solution. It is all online learning. The other program we use with it has been extremely effective for us. There's a program called Datadog and it helps us monitor any kind of error logging at a much more granular level, which has been helpful in pinpointing anything that potentially comes up.

    In general, on the platform overall, I would rate the solution at a ten out of ten, and on the pricing model, as it is now, at an eight out of ten. In general, for me, it falls currently at a nine out of ten. That may change once the pricing is adjusted in the near future.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Hardy-Jonck
    Managing Director at AgileWorks Information Systems
    Real User
    Top 20
    Low-code platform with good development tools
    Pros and Cons
    • "The most valuable features are the decorative style, model-driven development, and the fact that Mendix validates flows. Mendix is quick to develop because it's a low-code platform. It's very robust, flexible, open, and scalable. It's for a low-code customer. The tooling is also really good and it has mobile capabilities."
    • "An improvement I would like to see is the ability to version manage independent modules. Their version management for software repositories must be better. It's good and you can do it, but it needs work."

    What is our primary use case?

    We have very broad use cases for Mendix. We use it for internal applications and writing customer applications. We create advanced omnichannel telephony and CRM apps and even have Mendix apps that will be considered big-data apps, like our IoT solution in Agriculture. 

    We use Mendix to solve classical business problems, Risk solutions in fintech, Call Center apps, data processing, and used it to solve product development challenges that work well with rapid application processing for new product development. We do both new product development and also full largescale production systems on Mendix. We have solutions deployed on the cloud and on-premises.

    How has it helped my organization?

    We respond much quicker to challenges, our clients are more profitable and our staff love the opportunity to model and not write boring repetitive code.

    What is most valuable?

    One of the most valuable features in Mendix is its declarative model-driven development capabilities. Declarative development is important for the future of business software development; it allows us to rapidly model solutions without having to tell the computer how to do the basics. It allows us to focus on rich business logic rather than spending time managing boring technical details as is required with classical imperative development.  

    Mendix helps reduce the total cost of ownership: It validates workflows and system flows and this saves significant time when developing and maintaining apps. Refactoring is much easier in Mendix and done with more confidence. 

    Mendix apps are relatively quick to develop because it is a low-code platform. It's very robust, flexible, open, and scalable. It's for a low-code savvy customer. The tooling is also really good and it has good mobile app development capabilities with a platform suited to integration and publishing app services. 

    So in a nutshell, valuable features: Mendix declarative modelling, finely-grained security model, easy data modelling, easy app integration, tooling, validation, mobile development features, ease of debugging, extensibility and attention to detail of the Mendix core team. 

    What needs improvement?

    We would like to see is the ability to version manage modules and not just the app. We need finer-grained version management for software repositories. Version management is good but it needs more work.

    Also, because of the licensing model, Mendix apps are too monolithic. It would be great to have a microservices licensing model that works well for microservices especially designed to work with Kafka, Google Pub/Sub and streaming technologies. 

    We need much better code refactoring tools, like IntelliJ but for Mendix. For example, if I wanted to maintain all projects and refactor Domain model fields in bulk, it would be good to have intelligent renaming across the whole model with regular expression syntax. The modeller is too clickety-click.

    The most important feature I'd like to see is support for is first-rate JSON Schema support and first-rate GraphQL support. Of course, the Modeller must run on Mac, not Windows. 

    Lastly, the licensing model does not scale well with many users. This is a huge problem as apps that have many users become very expensive and can kill the business case. Mendix is reasonably negotiable but it's a pain to deal with the licensing for each new project.

    For how long have I used the solution?

    I have been working with Mendix for 10+ years.

    What do I think about the stability of the solution?

    The stability is very good. This is low hassle, low maintenance technology. We write systems for clients on Mendix and the few support issues we've gotten have been quick to fix. The performance is excellent. 

    What do I think about the scalability of the solution?

    This product is scalable and it's relatively easy to scale. Because of its architecture, it can't scale like microservices that are designed for scaling across the globe, but Mendix has some horizontal and vertical scaling built in. It's not on the same level that you would get with a native cloud first node app. It's a little bit more limited, but there are still scaling options. 

    How are customer service and support?

    I would say they're good, but I've never encountered a software vendor with excellent support. 

    Which solution did I use previously and why did I switch?

    We tried others and settled on Mendix.

    How was the initial setup?

    The initial setup was simple. It's not difficult to do yourself. 

    What about the implementation team?

    We implemented through an in-house team. There are six people in my company working with Mendix. 

    What was our ROI?

    High, we do more with highly skilled engineers and love the speed of app development, especially the lower cost of maintaining apps over longer periods.

    What's my experience with pricing, setup cost, and licensing?

    Mendix seems expensive. But with Mendix, one needs fewer developers to achieve high velocity, and if your environment can achieve that, then the total cost of ownership is fine. It's not cheap, though and not all projects will benefit unless one has a bulk licensing agreement. 

    This product is licensed per application, per user. Mendix has other features you can access with a separate license, like Data Hub, but the base license has more than most people need. 

    Mendix needs much better React component/widget writing compatibility. it is still more difficult than it should be to add your own components.

    Lastly, Low Code Tools are weak at developing multi-tenant apps. One quickly loses the speed advantage and running many apps gets too expensive and a maintenance hassle as these apps tend to be monolithic, partly due to licensing.

    Which other solutions did I evaluate?

    Yes, Outsystems but we much preferred Mendix's non-code generating style.  Model Driven Development needs to run a model. We also did not like the licensing model of Outsystems.

    What other advice do I have?

    I rate this product a nine out of ten. If you consider adopting Mendix, rather build a new culture and a new team. Do not just try and use legacy software developers who are passionate about older technologies. Use Mendix adoption as an opportunity to integrate business and IT; build new teams that are supported by first-rate software engineers AND new business engineers who can focus on understanding both business and IT. This allows one to model the business, understand the business, and develop the right software. 

    Mendix is excellent for innovation. Whenever one has an opportunity for new product development, it's an excellent choice.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Learn what your peers think about Mendix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
    565,304 professionals have used our research since 2012.
    Jaroslav Krecek
    Senior Product Manager at Deutsche Börse
    Real User
    Top 10
    Intuitive and can likely scale but needs more AI integration
    Pros and Cons
    • "We find it intuitive and easy to use."
    • "There are not enough developers who are using Mendix. The knowledge base available online and in the market is not as rich as other competitors."

    What is our primary use case?

    One use case which we're thinking about at the moment is for a clearing platform for security clearing for risk assessment on margin accounts. It happens from time to time that there is a situation called margin call, which is basically a process where one of our operators from the risk unit behind securities needs to get more money or more assets from the client who owns the margin account. 

    At the moment, the process is that they have a spreadsheet or checklist in digital form and they go through a highly governed process. They follow a printed-out or virtual copy step-by-step. At each step, they're getting a sign-off and a peer review of each step by a peer in the risk department and it takes forever. It's a lot of admin.

    The Mendix base automation is basically replacing this document, this checklist. It just makes it much more helpful as all this has to happen within an hour, that call and getting assets, for example. 

    The company is massive and each use case is very different, however, at the moment, those tend to be small processes and trying to cut down the administration, which normally means writing documents, archiving files, scanning documents, that kind of thing, which people currently do manually.

    What is most valuable?

    We like Mendix a lot. In terms of technology, it is really good. 

    We find it intuitive and easy to use. 

    We are quite happy with the solution and look forward to moving to the cloud. We have it hosted in the Docker systems on-prem. When we move to the cloud, we can see that it will be simple. 

    What needs improvement?

    We specifically want version control of whatever we deploy in the production. However, with Mendix, unfortunately, storing things in binary is quite a lot. If you put it into Github and stuff like that, we'd like it to be a text type of source code rather than binary. 

    There are not enough developers who are using Mendix. The knowledge base available online and in the market is not as rich as other competitors. 

    In terms of workflow automation, local automation, they should focus on integrating AI modules. Many companies are trying to build their own models, however, if you compare with how much learning Google has done on their Google models, it makes sense to go for integrations rather than starting from scratch with teaching your AI. That's roughly how we see the domain of RPA and local automation platforms.

    The integration or making use of some artificial intelligence and models which are out there could be a lot better. There should be some kind of marketplace. 

    The user interface styling is a bit tricky. It's got a restrictive and highly sophisticated styling which could be better.

    For how long have I used the solution?

    We put the solution into production about a year ago now.

    What do I think about the scalability of the solution?

    We have a new platform, which we put into production about half a year ago, and we had an initial 10 sort-of automated processes on top of it at the moment. It's going to grow, obviously. That's the idea.

    So far, we are happy with the potential it has for scaling, although in practice we have not yet tried.

    How are customer service and technical support?

    We haven't yet had to reach out to technical support and therefore I can't speak to how responsive or knowledgeable they are at this time.

    How was the initial setup?

    For Mendix, we're not using any kind of collaboration tools or deployment which Mendix provides as we have our own tools and deployment and task management and risk management right inside our organization. We're not going to jump from one tool to another. Just because we have Mendix code, we're not going to use its deployment. We are using current tools, which are established in the enterprise.

    It's important that Mendix stays flexible in terms of source code, in terms of deployment, and that it doesn't lock things down. If, for example, there would be a restriction suddenly on which kind of deployment mechanism can be used, then that would cut some customers out. That goes through the approval of risk management. Risk management is very important when you're deploying to production.

    What about the implementation team?

    We use our own in-house team and tools for implementation purposes.

    Which other solutions did I evaluate?

    At the moment, we are using Blue Prism for RPA. We are using also Mendix for the workflow, which is not quite RPA. We're combining those two. We do have an eye on UiPath due to the fact that, in the last year, we're feeling that Blue Prism is falling behind the competition at the moment.

    We did look at other tools, however, it wasn't me who did that. It was about two and a half years ago. There was a lot of research on everything on the market. Honestly, I don't know why they picked Mendix, however, they were clearly a strong candidate. Looking at Gartner shows it's a very strong candidate. I was quite surprised that it doesn't have a bigger clientele. 

    What other advice do I have?

    We are just a customer and end-user.

    We're not using the latest version of the solution, however, we're going to upgrade to the latest one. In Mendix, we're using 8.9, however, we're now going to upgrade soon as some of our teams have just started using later libraries, and obviously, that needs upgrading.

    We're heavily governed and our governance processes and approvals for cloud take forever. We have these automations deployed on-premise. Both Blue Prism and Mendix are hosted internally and will be for a number of years. We want to go cloud, however, first, we need to get our internal approvals in order.

    I'd rate the solution at a seven out of ten. It's one of the best which we touched and we're still happy with it. However, dealing in binary makes me deduct a few points. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Mohammed Sulty
    Principal Consultant at Palmira
    Real User
    Top 5Leaderboard
    Has good integration and UI customization
    Pros and Cons
    • "The most valuable features are the integration and UI customization."
    • "There needs to be an increase in the number of the UI components."

    What is our primary use case?

    We do not use the solution, but manage Mendix's process. We are partnered with Mendix and implement it within the organization, something practiced with prevalence in the UAE. Those making use of the solution are happy with it. 

    The Ministry of Digital Economy in Jordan, which is responsible for managing the service portfolio of the Jordanian government, is wholly based on our Mendix application.

    How has it helped my organization?

    I can tell you how Mendix has improved my organization by discussing the projects with which I am already working. The old service portfolio is based on a Mendix workflow and system.

    What is most valuable?

    The most valuable features are the integration and UI customization.

    What needs improvement?

    While it is difficult for me to address which areas of the solution are in need of improvement, as I manage Mendix projects, but do not utilize them, I would point out the transformation of the BPM and the process with other applications. This is because the applications are conceptually what we need, as they concern the RPA Automation Anywhere and UiPath.

    Mendix has the potential to redesign its process engine for compatibility with a BPMN tool without any further action being required, enabling seamless integration between the business processes design applications.

    As mentioned, there needs to be an increase in the number of the UI components so that other platforms will not be used in place of the UI interface of Mendix, such as Angular.

    Improvements should be made to the functionality to increase the number of UI components in the actual software. As such, we occasionally go outside the system to develop certain pages in React, Angular or Vue JS, which we then import to Mendix. This we do because of the limitation in the UI design, but it is not on par with what's happening, for example, with OutSystems or other tools.

    What do I think about the stability of the solution?

    The solution is stable. The most important entities utilize it, such as the Dubai Municipality in the United Arab Emirates and the Ministry of Digital Economy in Jordan. This has more than 5,000 services deployed in the system, around 2,000 of which utilize Mendix and OutSystems. We have had no complaints about stability, only of ordinary issues involving use of the system that entail errors or call for troubleshooting. 

    What do I think about the scalability of the solution?

    The Dubai Municipality makes use of Mendix, as well as five out of 40 ministries. They have transferred their core applications to Mendix in their entirety. The remainder are in a transitional phase and this should be completed throughout the entire government of Jordan within five to six years. 

    How are customer service and technical support?

    The maintenance contract between the entity and Mendix provides for multiple levels of support, similar to the circumstances existing with ARIS. As mentioned, I rate Mendix as an eight out of ten, because there occasionally occur delays in its adherence to the SLA. However, the solution's tech support tries to be helpful and responsive and to do so in a comparable manner. 

    How was the initial setup?

    Installing the solution took from five to 10 days to ensure proper integration with, say, the active directory and other tools for data migration.

    We handled the deployment.

    What's my experience with pricing, setup cost, and licensing?

    Licensing costs are similar to those for all other IT technology, but they vary by region. As such, the United States, the UAE, Saudi Arabia and Jordan all have disparate licensing costs, even when it comes to the partners involved. We, for example, are entitled to a 50 to 60 percent  discount on licensing costs, whereas Jordan may be entitled to one of 90 percent. This makes it challenging to properly appraise the cost. ARIS is similar. The average price varies according to region, Jordan being entitled to a 50 percent discount over that of the UAE.

    Which other solutions did I evaluate?

    Mendix's support is far superior to that of OutSystems and more competitively priced.

    What other advice do I have?

    While I can't say exactly which version of Mendix we are using, I can state that it is the latest one. 

    The business analyst has a more important role than that of the developer in a Mendix project. He needs a proper understanding of how to design the Mendix process so it may be automatable and executable. The business analyst must be able to use a Mendix platform.

    As Mendix needs to improve its product and support, I rate it as an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    Chief Technology Officer at a financial services firm with 1-10 employees
    Real User
    Top 20
    Valuable business process management tool with low-code requirements
    Pros and Cons
    • "The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective."
    • "Mendix is slightly less scalable than I'd like."

    What is our primary use case?

    We have a loan origination platform. What we're looking to do is have a dynamic process whereby, based on a variety of inputs, we can tailor the journey. At the moment, we're debating how that kind of journey works and if we put some kind of workflow in place, then firstly, this becomes a living documentation and, secondly, it's quite easy to be flexible as to how to adapt each journey rather than correcting one great big process. We wanted to break it up into smaller journeys. If each stage is isolated it becomes easier for each change that you want to make. That was the logic.

    What is most valuable?

    The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective. With Camunda, we were looking at it from our business process standpoint. Appian and Mendix were one size fits all.

    What needs improvement?

    In terms of what could be improved, of course I'd like it to be highly secure and highly scalable. Security is paramount to us. Scalability-wise, we don't necessarily have a huge volume.

    From a scalability perspective, at this particular stage, it's not necessarily a top priority.

    For how long have I used the solution?

    We started this journey with Mendix just a couple of months ago.

    What do I think about the stability of the solution?

    It is a flexible and stable solution.

    What do I think about the scalability of the solution?

    Mendix is slightly less scalable than I'd like.

    We have 30 internal users. The issue for us is, from a low-code interface perspective, how do we deal with external users?

    How was the initial setup?

    The installation is fairly simple.

    What other advice do I have?

    On a scale of one to ten, I would give Mendix about an eight. I'd probably put Appian about the same and Camunda I would say is maybe a six. 

    I would recommend Mendix, but obviously, for the right use case. That's the point.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Alexander Saravia
    Gerente at 1-800SAP
    Real User
    Top 5Leaderboard
    Support unavailable, difficult to develop, but stable with potential

    What is our primary use case?

    Currently, we are testing this solution for application development.

    What needs improvement?

    You need experienced programmers and developers to understand this solution. We had a very experienced developer use the solution and they had difficulties, the training for developers could be better.

    For how long have I used the solution?

    We have used the solution in the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    How are customer service and technical support?

    We have tried to contact commercial support by phone and email but they never responded to any of our attempts. Their support is currently not good.

    What other advice do I have?

    The solution was good in our tests but we could not get a hold…

    What is our primary use case?

    Currently, we are testing this solution for application development.

    What needs improvement?

    You need experienced programmers and developers to understand this solution. We had a very experienced developer use the solution and they had difficulties, the training for developers could be better.

    For how long have I used the solution?

    We have used the solution in the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    How are customer service and technical support?

    We have tried to contact commercial support by phone and email but they never responded to any of our attempts. Their support is currently not good.

    What other advice do I have?

    The solution was good in our tests but we could not get a hold of the company for further inquiries. This is the reason I gave such a low score below.

    I rate Mendix a five out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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