Mendix and ServiceNow Now Platform compete in the application development and service management categories. ServiceNow is considered the superior choice due to its extensive features and integrations.
Features: Mendix offers rapid application development, low-code capabilities, and flexibility in customization. ServiceNow Now Platform provides comprehensive service management features, robust integrations, and scalability.
Room for Improvement: Mendix needs to improve documentation, support for complex customizations, and user community engagement. ServiceNow could benefit from better pricing models, improved performance, and enhanced user interface.
Ease of Deployment and Customer Service: Mendix is known for straightforward deployment and responsive customer service. ServiceNow, while initially complex, allows seamless integration into existing systems with strong support options.
Pricing and ROI: Mendix is cost-effective with high ROI due to rapid development capabilities and low upfront costs. ServiceNow has higher pricing but delivers higher long-term value for complex business environments.
I haven't often needed to seek direct support from Mendix teams as their online resources and knowledge database are comprehensive.
Mendix provides proper support, troubleshooting options, and a helping community.
The technical support from Mendix is very good.
Mendix supports scaling well with its comprehensive online documentation and learning paths.
Mendix provides options for handling scalability and maintainability through features like validation, workflow and nanoflow minimization, and user components, enabling projects to be easily managed and scaled.
Users can build and modify the platform according to their needs.
It is easily scalable and very powerful in this direction.
I recently encountered an issue with deploying applications on the Mendix sandbox, which took a week to resolve.
I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.
Access to the database is limited in Mendix's public cloud, preventing direct database interaction or inspection.
It is not one hundred percent stable.
It lacks support for rollbacks in case of complex customer processes.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
The user interface could be modernized and made more attractive for users.
The app license costs between $13,000 to $14,000, which is prohibitive for startups.
ServiceNow Now Platform is an expensive product.
ServiceNow Now Platform falls within the more expensive tier of a product.
Mendix's integration capabilities are impressive, allowing for rapid and on-the-fly integration of almost anything imaginable.
Mendix offers validation, workflow and nanoflow minimization, user components, and follows best practices, making applications easily manageable and scalable.
Mendix provides the ability to create solutions that fill gaps that I would otherwise be unable to address with standard software.
It is extremely powerful and very much customizable, which allows for quick building of solutions around it.
The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
Mendix is a low-code application development platform that helps your organization accelerate its application development lifecycle. The solution is designed to enable you to create software faster by abstracting and automating the development process for better business outcomes at speed and scale. Mendix has many key capabilities, including a tailored IDE for every developer, built-in collaboration tools for team development, feedback management, agile project management, the ability to build a truly responsive design across devices, and much more.
Mendix Features
Mendix has many valuable key features. Some of the most useful ones include:
Mendix Benefits
There are many benefits to implementing Mendix. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Mendix solution.
PeerSpot user Somnath G., Solution Architect and LowCode Practice Lead at a tech services company, says, "What I found most valuable in Mendix is that it's very much suitable for mobile apps such as native Android or IOS supported mobile apps. The multiple features of the platform are very, very attractive and very popular. Mendix has technical features such as microflows and nanoflows. You can also access data models in the platform. These are the features that are very, very strong in Mendix. I got my hands dirty on other low-code platforms, but I have not seen such strong features in them compared to the microflows, nanoflows, and data model access that are in Mendix, including creating and integration. The platform has out-of-the-box adapters or out-of-the-box-connectors that you can integrate with different interface applications such as SAP, Salesforce, Oracle EBS, etc."
Sameer V., Consulting Manager at Deloitte, mentions, “Their native mobile capability is very good. In general, the way they launch the product has been great. Their product launching strategy is far better than any other platform. I work in OutSystems and Mendix. They tend to be more on the legacy side, OutSystems. With this solution, the product launching strategy is very, very agile. I really like when they roll out their updates, which are very, very frequent.”
Robert B., Solutions Architect at a computer software company, explains, The solution is just very quick and responsive. The initial setup is very straightforward, and those implementing the product do not have to be very technologically advanced in order to manage the process.”
ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.
ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.
Which features stand out?In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.
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