A scalable and user-friendly tool that provides an easy-to-configure user interface
Summary
I find McAfee Web Gateway Cloud Service valuable for its user-friendly interface and easy configuration without manual database setup. It effectively allows granular filtering, though it could improve by offering more integrations for enhanced customer benefits.
Pros
"The user interface is easy to configure."
Cons
"The product should provide more integrations."
What is our primary use case?
The solution is used for granular filtering. For example, an organization can use the solution to allow users to access Facebook but stop them from playing games.
What is most valuable?
The user interface is easy to configure. We don't have to configure a database manually. It’s already present in the product. We just patch it on the system and configure it. The solution works fine. It is user-friendly.
What needs improvement?
The product should provide more integrations. It will benefit the customers as they can use more solutions.
For how long have I used the solution?
I have been using the solution for more than three years.
What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
The product is scalable. Most of the users are able to go through it and receive support. Three of our customers were using the product.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup was quite straightforward. It took around 40 minutes to an hour to deploy the solution. To deploy the tool, we must know the customer’s environment so that we can configure it accordingly. We also must know what work they want to do with the tool.
What's my experience with pricing, setup cost, and licensing?
We must pay for the license based on our agreement with the vendor.
What other advice do I have?
People who want to start using the tool must know the architecture to configure it. Legacy product is already there in terms of security. Overall, I rate the solution a ten out of ten.
*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner