Kandji Reviews

Kandji streamlined device management, saving time and reducing the need for additional staff by managing over four hundred devices with ease. Users estimated time savings between 20% and 30%, as automation in Kandji minimized manual updates. A significant decrease in deployment costs was noted, especially when comparing Windows and Mac devices. Overall monetary and time efficiencies were highlighted, demonstrating considerable return on investment by simplifying complex processes and reducing operational overhead.

Enterprise users report mixed experiences with Kandji's pricing. Many find it slightly more expensive than competitors like Jamf, especially at renewal. Costs are justified when accounting for security and compliance benefits. Some encounter complexities in budget approvals, needing to convey added value to management. The bucket-based license structure suits larger organizations but may challenge smaller ones. Setup is generally hassle-free with initial support provided, and direct discussions with sales are required for detailed pricing info.

• "Users have to pay a yearly licensing fee for Kandji, which is expensive."

Organizations primarily use Kandji for managing Mac device deployments, configurations, and security updates. They create assignment maps for software distribution, configure remote support, and handle app and patch deployments. Kandji assists in endpoint control and compliance with security standards. It's integral for overseeing device updates, security patches, and custom app access, simplifying workflows. The interface allows seamless script deployment, user support, and device management for teams, enhancing productivity and efficiency across Apple devices.

Kandji's customer support is highly praised by users who experience quick and efficient assistance, often through live chat with engineers. Many find the feature allowing screenshots to be shared particularly helpful. Users appreciate the rapid response time, typically around seven minutes. Some users have never needed to contact support due to Kandji's reliability, while those who have interacted consistently describe the service as exceptional.

Kandji is regarded as highly scalable by users, supporting growth for small to medium-sized businesses. Its blueprint system is effective, though large organizations may require additional flexibility. Users appreciate its ease of use, and it efficiently handles growth by allowing additional license purchases. It has been successfully deployed for organizations managing thousands of devices, demonstrating its capability to address needs in expanding environments.

Kandji shows high levels of stability, consistently performing reliably. Users indicate it remains stable without requiring frequent interventions, thanks to its integrated support tool. Many have noted never encountering issues related to its reliability over several years of usage. Its consistent performance and built-in support feature contribute to its dependable nature, with users repeatedly expressing satisfaction with its sustained performance stability.