What is our primary use case?
IBM PowerVM is a stable operating system, and we haven't experienced any performance impact in AIX. It is very reliable. Currently, the main purpose for using it is customer migration to Linux or server consolidation based on their requirements. The market is changing with more customers shifting towards Linux.
What is most valuable?
Managing other operating systems is also straightforward with IBM PowerVM.
What needs improvement?
As I understand it, IBM sells all its hardware to Lenovo, and only PCs servers are managed by IBM. It's uncertain how much longer IBM will continue in this way, especially with the current trend of transitioning from on-premises to cloud and hybrid models. The market is evolving.
Given this market shift, it's essential to identify areas for improvement. IBM has introduced the PowerVM Series, including Linux, which is a positive step. However, customers are already moving towards x86 servers due to cost considerations. The cost of PowerVM compared to x86 servers appears to be a significant factor.
For how long have I used the solution?
I have been using IBM PowerVM for 8 years.
What do I think about the stability of the solution?
I would rate the stability of IBM PowerVM at eight out of ten, which means that it is very stable.
What do I think about the scalability of the solution?
We work with clients ranging from small businesses to enterprises, primarily focusing on enterprise-level solutions. Regarding scalability, PowerVM's scalability is global and depends on the resources you add. You can extend it with additional boxes based on your requirements, but scalability is influenced by the type of server purchased. If you have a basic model, scalability might be limited. It depends on the investment made.
How are customer service and support?
The support is satisfactory, but there are instances where the IBM team doesn't provide a solution. Additionally, in cases where customers have purchased hardware without a support subscription, there can be challenges, and engineers may direct to Google searches to address issues. Improvement in support is needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
PowerVM was the initial virtualization solution through Power BI, followed by VMware leading in virtualization. However, if you acquire a high-performance version of VMware and carefully configure CPU utilization, it can be comparable to PowerVM. Many customers are shifting to Linux with VMware.
How was the initial setup?
There is a scarcity of engineers in the market with expertise in PowerVM servers. Finding skilled technical personnel is challenging, and there is a noticeable shift of interest from AIX to Linux among professionals, which makes the deployment difficult.
What about the implementation team?
The installation and configuration time vary based on the setup, ranging from one to two days for a single server to a week for more complex scenarios involving clusters or VM deployments.
Regarding maintenance, it depends on the availability of parts and skilled engineers. Finding suitable engineers in the market is difficult, and IBM may outsource maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
The pricing for PowerVM is on the higher side. Regarding the license, it can be on a monthly or annual basis, depending on the deal. Customers may choose to pay annually, one-time, or monthly based on their agreement with the sales team.
As for additional costs, customers need to pay for support if they opt for it. If not, they only pay for the hardware cost as per the agreement.
What other advice do I have?
PowerVM currently only supports AIX and IBM Power Linux, excluding normal Linux. This could be improved to prevent customers from migrating to other systems.
If I were to rate PowerVM overall on a scale from one, I would give it a five or six. While the solution is good, the high cost is a significant factor.
*Disclosure: My company has a business relationship with this vendor other than being a customer: MSP