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Head of Department at a transportation company with 10,001+ employees
Real User
Top 5Leaderboard
Good in-memory and Data Redaction features, scales well, and the support is fast
Pros and Cons
  • "The Data Redaction feature is easy to use and we are quite happy with it."
  • "Sometimes, the patches supplied by Oracle to update the software do not work."

What is our primary use case?

We are a solution provider and Oracle Database is one of the products that we implement for our customers. We also use it ourselves. It is used to store large amounts of data including things such as customer data and shipment data.

We have our own private cloud so it is possible to host Oracle in that way, but we more commonly use an on-premises deployment because the size of the data is huge. In some ways, we have no choice but to host it on-premises.

What is most valuable?

The Data Redaction feature is easy to use and we are quite happy with it.

With Oracle, we are happy with the performance the majority of the time. It is only when we have a very large amount of data that it begins to slow down.

What needs improvement?

Sometimes, the patches supplied by Oracle to update the software do not work. Ultimately, we have a lot of issues because of this because we have to use trial and error to solve our performance issues.

We have a lot of performance issues, especially with a huge amount of data being using during a peak time.

In the future, we expect that Oracle will incorporate some NoSQL functionality. Right now, there is a lot of demand for storing JSON data. We would like to perform actions similar to that of Elasticsearch. One of the reasons that we choose Oracle is because they are quite aggressive when it comes to improving their product, and they are always providing new features.

For how long have I used the solution?

We have been using Oracle Database for a couple of years.

What do I think about the stability of the solution?

Stability-wise, Informix is better than Oracle. Oracle gives us patches to improve the product, but sometimes the patches do not work and we subsequently have issues. By comparison, Informix does not provide many patches. Instead, remains stable for a few years without needing many changes.

What do I think about the scalability of the solution?

Oracle is quite good in terms of scalability. 90% of our applications run on Oracle, so we have a lot of users.

How are customer service and technical support?

We have bought quite a large number of licenses, so the support that we get is very good. They are fast, normally responding to us within one hour. This is according to an agreement that we purchased from them.

How was the initial setup?

When we purchase a server, it is another team that installs Oracle. After this, we create the database schema inside of Oracle.

What about the implementation team?

We have two types of people in the company who help us with Oracle. One handles the normal, day-to-day operations, whereas the other is used for deployment, setup, and maintenance.

When we buy a new server, the deployment team completes the installation and initial setup. After installation, they help us to fine-tune the database. When the application is deployed in production, they help us to troubleshoot day-to-day issues that we encounter.

What's my experience with pricing, setup cost, and licensing?

We have a global license and it is renewed every two years. Seeing as a lot of our applications use Oracle, our team has been able to negotiate a better deal.

What other advice do I have?

In summary, this is a good product and I recommend it. For people who have a huge volume of data and they need good response time, Oracle is a good choice for them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Enterprise Solutions Architect at a comms service provider with 501-1,000 employees
Real User
Good Support, and easy to install
Pros and Cons
  • "SQL Server scales well."
  • "While this is a reliable product, it has room for improvement."

What is our primary use case?

We use SQL Server as a database management system for all of our projects.

What needs improvement?

While this is a reliable product, it has room for improvement.

Although Microsoft SQL was accessible in some projects, we did not use it everywhere. It is determined by the project. It's quite beneficial in some circumstances, but it couldn't support SQL databases in others, consequently, we used other suppliers like Oracle, Informix DB, PostgreSQL, MySQL, and others.

For how long have I used the solution?

We have been using SQL Server for quite some time now.

We use it both on-premises and in the cloud. It is dependent on the projects.

What do I think about the stability of the solution?

SQL Server is a stable solution.

What do I think about the scalability of the solution?

SQL Server scales well.

In the future, we may expand our usage.

How are customer service and support?

I don't have any issues with the technical support.

Which solution did I use previously and why did I switch?

We evaluated each product after using it, starting with Informix DB and ending with Oracle.

Oracle, Informix DB, PostgreSQL, and MySQL are among the products we use.

How was the initial setup?

It's quite easy to install.

Completing the installation is not an issue.

What about the implementation team?

My position is not related to installation, but if it is necessary, I am capable of doing it.

What's my experience with pricing, setup cost, and licensing?

It requires the purchase of a license. Our company's products all have licenses.

What other advice do I have?

It is appropriate for small and medium-sized businesses.

I would recommend this solution to others.

I would rate SQL Server an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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