IBM Customer Relationship Management (CRM) Services offer an end-to-end continuum of consulting and systems integration to help companies achieve a competitive advantage through improved customer relationship management. Experienced consultants help companies find a solution that best supports their unique customer interactions and an integration team provides world-class project management and systems integration. The components of this offering are enterprise-wide, customer-centric solutions that can help companies identify, select, acquire, develop, and retain their most profitable customers.
IBM CRM Services market share
As of March 2024, the market share of IBM CRM Services in the CRM Consulting category
stands at 4.2%, marking an increase
of Infinity% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Consulting
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IBM CRM Services customers
North Pacific Bank Ltd., Salesbox, InsideOut Development, Focus Telecom Polska, ChannelPace, KYOCERA Document Solutions Inc., Cerillion, Revorg S.r.l., Horsa S.p.A., China Mengniu Dairy Company Limited
