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Buyer's Guide

Download the NAS Buyer's Guide including reviews and more. Updated: September 2022

What is Hitachi NAS?
Hitachi NAS Platforms help you with file sharing, file server consolidation and application storage for Oracle, Microsoft and virtual environments. Deploy the highest performance per node in the industry. Apply capacity efficiencies that let you actually do more, but with a lot less. Realize significant cost savings for your organization.
Hitachi NAS Customers
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Archived Hitachi NAS Reviews (more than two years old)

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IT Senior Consultant at a manufacturing company with 11-50 employees
Consultant
As a consultant, the key benefits are the simplicity and reliability
Pros and Cons
  • "Simple and extremely reliable."
  • "The monitoring tool is not well developed."

What is our primary use case?

I work as a senior IT consultant providing objective consultancy services to my customers. 

What is most valuable?

The reliability of the product is its best feature. The simplicity of the solution is also something that I appreciate.  

What needs improvement?

The solution could be improved if they would provide information on the agility of their products, and the scaling of it in order to increase the power of its capacity so you could know whether it needs different configuration. This issue exists in many products, it's not specific to Hitachi. The monitoring tool is not well developed and my guess is that the companies are not investing too much money in this area. 

An additional feature that would be helpful would be the ability to increase and decrease the size of the file system dynamically and easily. Right now that's not the case. The Hitachi snapshot technique is of course less powerful than the competition is offering in many ways, so it would be better to resolve this.

For how long have I used the solution?

I've been using this solution for many years. 

Buyer's Guide
NAS
September 2022
Find out what your peers are saying about Hitachi, NetApp, Dell Technologies and others in NAS. Updated: September 2022.
634,775 professionals have used our research since 2012.

How are customer service and support?

My experience with the technical support has been good. 

Which solution did I use previously and why did I switch?

I currently work with NetApp as well. It's a more flexible and more popular solution. The NAS system and technology has some basic limitations that have nothing to do with the manufacturer. 

What's my experience with pricing, setup cost, and licensing?

The cost depends on your ability to negotiate and the ability to understand your needs. As a consultant assisting customers, I get them to define their needs clearly in a way that enables a comparison of solutions that allows for a comparison in price. 

What other advice do I have?

You will never find a solution that fits all because every company has different requirements and every company will need to compromise. This is a good product overall.

I would rate this solution an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Technical Sales at a tech vendor with 1-10 employees
Real User
Good performance and reliability, but the management interface needs to be improved
Pros and Cons
  • "The most valuable feature is its ability to handle a high number of users while maintaining both stability and performance."
  • "I would like to see the inclusion of support for cloud-connectivity to providers like AWS."

What is our primary use case?

We are a system integrator and this is one of the products that we implement for our customers. It is a mass storage system.

An example of one use case that has been deployed is a CIFS solution in a home directory environment. We have also implemented it as part of a media server solution.

What is most valuable?

The most valuable feature is its ability to handle a high number of users while maintaining both stability and performance. For example, with more than 100,000 users, the performance is stable. With some other NAS products, as the number of users increases, the performance decreases.

What needs improvement?

We would like to have a more economical version of this solution that is suitable for use with a mid-range scale, such as one that can handle between 35,000 and 50,000 users.

The manageability needs to be improved, as the interface for doing so is not that great.

I would like to see the inclusion of support for cloud-connectivity to providers like AWS.

For how long have I used the solution?

We have been using Hitachi NAS for about ten years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

Hitachi NAS is for enterprise-level organizations but the standard varies across the world. It is easy to scale but in Sri Lanka, you will have 10,000 or 20,000 users, maximum.

How are customer service and technical support?

Hitachi's technical support is good.

Which solution did I use previously and why did I switch?

I have used solutions by Dell EMC and they are easier to use. EMC also has cloud-connectivity built-in.

How was the initial setup?

I would say that the initial setup is of medium complexity. It is not as easy as these "on the fly" solutions but it is not that much harder, either.

The length of time required for deployment depends on the customer, their requirements, and their environment. It may take a couple of days to complete.

What about the implementation team?

We have an in-house team that does the implementation and deployment for our customers.

Maintenance is not done by us or the customer, but rather the partner. It involves installing updates and things like that.

What's my experience with pricing, setup cost, and licensing?

This solution is not suitable for SMB because the price is more expensive. Costs are based on the features and it is a considerable amount. It really depends on the needs of the client.

What other advice do I have?

My advice for anybody who is implementing this solution is to get support for the process. It's not a customer-implementable solution if you don't have a Hitachi-certified engineer.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
NAS
September 2022
Find out what your peers are saying about Hitachi, NetApp, Dell Technologies and others in NAS. Updated: September 2022.
634,775 professionals have used our research since 2012.
Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Good pricing and works well, but it is old-fashioned and should be replaced with something new
Pros and Cons
  • "The pricing of this solution is good, which is an advantage that positions this product well."
  • "I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo."

What is our primary use case?

I am working for a reseller and this is one of the solutions that I have experience in dealing with. This is a NAS gateway solution that provides access to storage that is externally attached.

What is most valuable?

The pricing of this solution is good, which is an advantage that positions this product well.

What needs improvement?

I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo. It is an old-school gateway NAS solution, so for me, it is not good.

For how long have I used the solution?

I have been familiar with Hitachi NAS for about two years.

Which solution did I use previously and why did I switch?

I have experience with several NAS solutions including those by HP, Dell, NetApp, and Hitachi.

What's my experience with pricing, setup cost, and licensing?

This solution is priced well and there are no costs in addition to the standard licensing fees.

What other advice do I have?

It is not possible to improve upon this solution. Rather, they should just create a new product to completely replace this one.

Overall, this is a good product for what it is, but it is old-school. I would completely renew the product. It works nicely, but I would not recommend it for the same reason that people don't buy old-fashioned clothes.

I would rate this solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user225426 - PeerSpot reviewer
Storage Solutions Consultant at a insurance company with 501-1,000 employees
Vendor
Some bugs cause issues but I love the ASIC architecture behind it.

What is most valuable?

  • Performance
  • Replication
  • You can use any type of storage as a backend
  • Mixed NFS/CIFS file services

How has it helped my organization?

  • Higher performance
  • File-server consolidation
  • Ability to create a mixed NFS/CIFS (Samba style) file services solution

What needs improvement?

  • Better QA
  • Reporting
  • Better quota management
  • Ability to backup with all snapshots included.
  • Ability to snapshot a file system in the DR site while replicating with JetMirror
  • Better documentation
  • Better community

For how long have I used the solution?

I've used it for two to three years.

What was my experience with deployment of the solution?

It had some ridiculous bugs during deployment.

What do I think about the stability of the solution?

We have had two stability issues:

  • We had a bad software version that used to randomly crash both nodes in a cluster
  • File system corruption after activating in DR site

What do I think about the scalability of the solution?

No issues yet.

How are customer service and technical support?

Customer Service:

It's at a fair level but has bad documentation.

Technical Support:

It's fair.

Which solution did I use previously and why did I switch?

I previously used Netapp's solution, but this was for a different customer.

How was the initial setup?

It’s relatively easy to setup and install.

What about the implementation team?

We used a mix of a vendor team along with an in-house team. The vendor team was good.

What was our ROI?

We got the equipment via a large storage accusation for almost free so no ROI was needed.

Which other solutions did I evaluate?

No, not for this particular customer.

What other advice do I have?

Some bugs cause issues but I love the ASIC architecture behind it. I actually uncovered some hidden ASICs in the hardware. Version 8 features didn’t include in-line de-duplication (it uses an ASIC) which was later uncovered in version 10 or so. It’s nice to find out about added functionality with version upgrades at no extra cost with as little to no performance degradation using this ASIC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user