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ESRI ArcGIS Reviews

Vendor: ESRI
4.5 out of 5
Badge Ranked 1

What is ESRI ArcGIS?

Featured ESRI ArcGIS reviews

ESRI ArcGIS mindshare

As of May 2026, the mindshare of ESRI ArcGIS in the Geographic Information Systems category stands at 19.6%, down from 37.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Geographic Information Systems Mindshare Distribution
ProductMindshare (%)
ESRI ArcGIS19.6%
Mapbox17.7%
LightBox Vision13.0%
Other49.7%
Geographic Information Systems
 
 
Key learnings from peers
Last updated Mar 26, 2026

Valuable Features

Room for Improvement

Pricing

Top industries

By visitors reading reviews
Government
11%
University
10%
Energy/Utilities Company
8%
Comms Service Provider
7%
Construction Company
7%
Educational Organization
7%
Retailer
5%
Financial Services Firm
5%
Transportation Company
5%
Healthcare Company
3%
Manufacturing Company
3%
Marketing Services Firm
3%
Performing Arts
3%
Real Estate/Law Firm
3%
Religious Institution
3%
Computer Software Company
3%
Aerospace/Defense Firm
2%
Hospitality Company
2%
Logistics Company
2%
Recreational Facilities/Services Company
2%
Insurance Company
2%
Media Company
2%
Non Profit
2%
Outsourcing Company
2%

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ESRI ArcGIS customers

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ESRI ArcGIS Reviews Summary
Author infoRatingReview Summary
Geographic Information System Developer at Public Sector5.0We utilize ESRI ArcGIS for geospatial analysis and presentation, appreciating its reliability and support. While efficient, the technical documentation needs improvement. Switching from QGIS for corporate reasons has shown clear ROI, with our setup deployed on Microsoft Azure.
Owner at GeoLM4.5We use ArcGIS for desktop as our primary GIS solution for location-based services, integrating digital maps with databases to extract geographic statistics. The rich reporting and geoprocessing algorithms are key features, but the user interface needs simplification for business users.
Analyst at 19805.0ESRi ArcGIS is adaptable, economical, and easy for me to use for map creation and data analysis, boosting team satisfaction. My only concern is its lacking management and external app integration.
Data Analysis and Visualisation Consultant at a consultancy with 51-200 employees3.5I find ArcGIS intuitive and comprehensive for diverse data exploration, particularly shapefiles. Its desktop is resource-heavy, and ArcGIS Online needs improvement, as computation failures cause data loss.