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Co-Founder at a computer software company with 201-500 employees
Real User
Top 5
Easy on system resources, priced well, and scalable

What is our primary use case?

We use ESET Endpoint Security for many things, it has a lot of functionality. For example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam.

What is most valuable?

The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation.

What needs improvement?

They should have better support for different languages and auto-upgrading.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

ESET Endpoint Security is stable.

What do I think about the scalability of the solution?

I have found the solution scalable. If there are any bugs or…

What is our primary use case?

We use ESET Endpoint Security for many things, it has a lot of functionality. For example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam.

What is most valuable?

The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation.

What needs improvement?

They should have better support for different languages and auto-upgrading.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

ESET Endpoint Security is stable.

What do I think about the scalability of the solution?

I have found the solution scalable. If there are any bugs or glitches they are normally fixed fast in a patch release.

We have approximately 5,000 users using this solution.

How are customer service and technical support?

The technical support is very knowledgeable, and the response time is also what is expected.

How was the initial setup?

The installation is easy and it takes only a short time. If you have access to the Active Directory then it is simple.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable compared to competitors.

What other advice do I have?

I would recommend this solution to others

I rate ESET Endpoint Security a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Administrator at a renewables & environment company with 11-50 employees
Real User
Effective management features, easy to install, and scalable
Pros and Cons
  • "I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
  • "We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."

What is most valuable?

I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version.

What needs improvement?

We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints.

For how long have I used the solution?

I have been using ESET Endpoint Security for approximately eight years.

What do I think about the scalability of the solution?

The scalability of ESET Endpoint Security is okay.

We have approximately 50 people using this solution in my organization.

How are customer service and support?

The technical support of the solution could be better.

Which solution did I use previously and why did I switch?

We previously use Symantec products and we switched to ESET Endpoint Security because it was less expensive.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We have one person that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive.

What other advice do I have?

I rate ESET Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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