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ESET Endpoint Protection Platform Reviews

Vendor: ESET
4.1 out of 5
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What is ESET Endpoint Protection Platform?

ESET Endpoint Protection Platform offers comprehensive security with minimal CPU and RAM impact, effective malware protection, and seamless updates, making it ideal for organizations needing reliable digital security.

Get the ESET Endpoint Protection Platform Buyer's Guide and find out what your peers are saying about ESET Endpoint Protection Platform, CrowdStrike Falcon, Microsoft Defender for Endpoint and more!
ESET Endpoint Protection Platform is the #8 ranked solution in top Anti-Malware Tools, #13 ranked solution in endpoint security software, and #18 ranked solution in top Advanced Threat Protection (ATP) solutions. PeerSpot users give ESET Endpoint Protection Platform an average rating of 8.2 out of 10. ESET Endpoint Protection Platform is most commonly compared to CrowdStrike Falcon: ESET Endpoint Protection Platform vs CrowdStrike Falcon. ESET Endpoint Protection Platform is popular among the small business segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.
Buyer's Guide
ESET Endpoint Protection Platform
April 2026
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Helped 890,124 peers since 2012

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ESET Endpoint Protection Platform mindshare

Product category:
Endpoint Protection Platform (EPP)
As of April 2026, the mindshare of ESET Endpoint Protection Platform in the Endpoint Protection Platform (EPP) category stands at 2.4%, down from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.4%
Microsoft Defender for Endpoint7.2%
CrowdStrike Falcon6.3%
Other84.1%
Endpoint Protection Platform (EPP)

PeerResearch reports based on ESET Endpoint Protection Platform reviews

TypeTitleDate
CategoryEndpoint Protection Platform (EPP)Apr 27, 2026Download
ProductReviews, tips, and advice from real usersApr 27, 2026Download
ComparisonESET Endpoint Protection Platform vs CrowdStrike FalconApr 27, 2026Download
ComparisonESET Endpoint Protection Platform vs Microsoft Defender for EndpointApr 27, 2026Download
ComparisonESET Endpoint Protection Platform vs SentinelOne Singularity EndpointApr 27, 2026Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.36.3%97%141 interviewsAdd to research
Microsoft Defender for Endpoint4.17.2%95%213 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 1, 2026

Valuable Features

ESET Endpoint Protection Platform excels with features like ThreatSense technology, Antispyware, Host-Based Intrusion Prevention System, lightweight architecture ensuring minimal CPU/RAM impact, centralized management, robust malware detection, user-friendly interface, seamless updates, and customizable policies. It offers strong antivirus, antispam, and firewall capabilities. Users appreciate its scalability, responsive support, efficient resource use, low false positives, and extensive reporting tools. Ransomware protection, real-time monitoring, secure online activities, and ease of installation enhance its value.
  • "We do not have a domain structure yet but we can manage our client stations via this solution's managing interface, which means that we don't need to have any extra management platforms."
  • "The most valuable features of ESET Endpoint Antivirus are that it is lightweight, it will not take up too much CPU and memory of the server or workstation, and the detection is good and easy to use."
  • "Installing and integrating ESET Endpoint Antivirus was easy; it is light, easy to install, easy to integrate, and prevents worms, malware, and Trojans."

Room for Improvement

ESET Endpoint Protection Platform needs improvement in several areas. Users experience challenges with CPU usage and uninstallation difficulties. The platform's deployment and integration with other systems require enhancement. Licensing issues, particularly for virtual machines and renewals, need addressing. Improved malware prediction, advanced threat detection, and cloud features are essential. The platform's interface and technical support require enhancements, along with better iOS compatibility. More robust firewall features and integration with AI for threat detection are desired.
  • "ESET Endpoint Antivirus can improve by having better EDR intelligence and automation."
  • "Online security could still be improved in ESET Endpoint Antivirus because security is threatened by phishing."
  • "The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."

ROI

Many express satisfaction with ESET Endpoint Protection Platform's financial return, noting it quickly saves costs by reducing potential losses from attacks. Some mention enhanced security and system efficiency without hardware upgrades, while others find it hard to quantify returns due to protective aspects. A few have not observed any financial gains. Additionally, time savings in system management and patch updates are recognized, contributing to the platform's value.

Pricing

ESET Endpoint Protection Platform offers competitive pricing for small to medium businesses. The cost is considered reasonable, with licensing available monthly, annually, or over multiple years. Pricing is generally affordable compared to competitors, rated around $20-$35 per user per year, though it could be improved for larger enterprise needs. Some users find it more expensive without discounts, but overall value is appreciated for the features provided. Enterprise users mention negotiation opportunities for better rates.
  • "I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
  • "It's a cost-effective product"
  • "The pricing can be a bit more flexible."

Popular Use Cases

ESET Endpoint Protection Platform is primarily used for endpoint and network security, protecting against viruses, malware, and spam. Organizations leverage it for antivirus capabilities, firewall protection, and managing endpoint devices. The platform facilitates remote management, monitoring, and security across various devices. It is widely adopted for its effectiveness in safeguarding workstations, servers, and mobile devices. Companies utilize the platform for its robust detection, blocking malicious behavior, and ease of deployment and control.

Service and Support

Customer service and support for ESET Endpoint Protection Platform is generally well-regarded, with many citing responsiveness and helpfulness. However, availability can vary by region, and some users in Brazil and Hong Kong report challenges. Partner-based support often fills gaps, with quicker responses and personalized assistance. Support is rated highly, with several users praising its fast and professional nature, but some express difficulty in reaching support when needed.

Deployment

The setup for ESET Endpoint Protection Platform is generally easy and straightforward, with many users finding it simple and quick, taking only minutes or a few hours. However, some mention challenges with advanced configurations and time-consuming deployment processes involving policy creation and multiple steps. Users note that the ease of setup can depend on their IT proficiency, the size of the network, and the specific deployment model used.

Scalability

ESET Endpoint Protection Platform is highly flexible, accommodating small to large enterprises. Many users experience no issues in expanding usage, though larger deployments may require careful planning. Licensing is simple and scalable, but bundles can be limiting. In smaller setups, scalability is rated highly, while opinions vary in massive deployments. Performance remains unaffected even on older hardware, and server variants manage extensive users effectively, especially in centralized networks. ESET’s support is responsive, ensuring seamless operation.

Stability

ESET Endpoint Protection Platform is widely recognized for its reliable stability. Users report minimal issues, noting it doesn't crash or freeze and operates smoothly across Windows and Mac. Some note challenges with upgrades, particularly version 6.5, but overall operation remains unaffected. Occasional bugs are mentioned, especially in specialized environments, but regular updates mitigate these concerns. It consistently performs well, earning high ratings for reliability and stability from a broad user base.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ESET Endpoint Protection Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business58
Midsize Enterprise16
Large Enterprise18
By reviewers
By visitors reading reviews
Company SizeCount
Small Business383
Midsize Enterprise156
Large Enterprise269
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
15%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
Construction Company
6%
Outsourcing Company
5%
Healthcare Company
5%
Educational Organization
4%
Government
4%
Energy/Utilities Company
3%
Media Company
3%
Marketing Services Firm
3%
Retailer
3%
University
3%
Hospitality Company
3%
Legal Firm
2%
Real Estate/Law Firm
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Insurance Company
1%
Transportation Company
1%
Recreational Facilities/Services Company
1%
Non Profit
1%
Pharma/Biotech Company
1%
Wellness & Fitness Company
1%

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Learn more about ESET Endpoint Protection Platform

ESET Endpoint Protection Platform is highly regarded for its effective ThreatSense technology, advanced firewall, and central control capabilities. Users benefit from its lightweight design and efficient notification system, enjoying customizable management through its management console. Despite its strengths, there are opportunities to enhance malware repair, update processes, and AI integration. The platform's compatibility across operating systems and integration with systems like ESET PROTECT allows organizations to effectively secure endpoints and servers against threats like malware, viruses, and ransomware.

What are the key features of ESET Endpoint Protection Platform?
  • Minimal CPU and RAM Impact: Designed for efficient use of resources.
  • ThreatSense Technology: Provides reliable threat detection and response.
  • Advanced Firewall: Offers enhanced network security.
  • Central Control: Allows for organized management from a single point.
  • Cloud Integration: Seamlessly integrates with cloud services for expanded functionality.
What benefits should users look for in reviews?
  • Reliable Malware Protection: Ensures effective defense against diverse threats.
  • Seamless Updates: Facilitates stress-free upgrading to maintain security.
  • Lightweight and Efficient: Provides strong security without compromising system performance.
  • Customizable Management: Allows for tailored security management to suit specific needs.
  • Affordable Pricing: Offers value-driven pricing without compromising on protection quality.

Organizations deploy ESET Endpoint Protection Platform to safeguard laptops, desktops, and servers from cyber threats. Its use extends to antivirus protection, firewall configuration, and network monitoring. Companies often integrate it with ESET PROTECT and Apache HTTP Proxy for optimized management and updates, making it a versatile choice in industries requiring robust endpoint security.

ESET Endpoint Protection Platform was previously known as Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform.

ESET Endpoint Protection Platform customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board

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Which Endpoint Protection Solution offers Zero Trust (ZTN) as a feature?
  • 165
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Product Categories

Product Categories
Endpoint Protection Platform (EPP)
Advanced Threat Protection (ATP)
Anti-Malware Tools

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ESET Endpoint Protection Platform Reviews Summary
Author infoRatingReview Summary
Owner at Online IT4.5We use ESET Endpoint Protection daily for IT support, valuing its cloud management, low system impact, and strong threat detection, though policy adoption is slow and network protection occasionally misidentifies safe devices. Overall, it's reliable and easy to deploy.
Project Engineer at IT Solution4.5I use ESET Endpoint Protection Platform to block malware and attackers using signatures and behavioral analysis, plus remote desktop, peripheral control, ransomware protection, and patch management. It’s stable, scalable, and cost-effective, though it needs better integrations, dashboards, and backup restoration.
IT Manager at R K Khanna and Associates4.0We implemented ESET Endpoint Protection Platform for 35 users, appreciating its detailed reporting and affordability. However, it sometimes slows systems and struggles with pirated software detection, which contrasts with our previous solution, CrowdStrike. Maintenance is minimal, yet policy attention is needed.
Managing Director at Port-IT BV4.5I've used ESET Endpoint Protection Platform mainly for endpoint protection and malware blocking. Its machine learning features improved our security, providing significant ROI within months. Although it needs better cloud integration, it's more efficient than alternatives like Symantec and Kaspersky.
Retired at BEMSIS INFORMATICS LTD.3.5We use ESET products for entry-level protection to guard against viruses and ransomware. While effective, it can be resource-heavy, causing issues with older systems. The brand's familiarity drives our sales, despite unused features and occasional false alarms.
Senior System Administrator at Eon Dental4.5I use ESET Endpoint Protection Platform primarily for monitoring alerts and tracking infected workstations. Its inspection feature supports Windows and Linux seamlessly. Although it's resource-intensive, it enhances security. We switched from Symantec due to security issues.
IT Admin at Freelancer4.5In my company, we use ESET Endpoint Protection for comprehensive security. It is easy to use, maintains strong encryption, and offers zero-day threat protection. Improvements needed include installation guidance, documentation, and pricing. We chose ESET over Microsoft's basic security.
Founder/Director at Augesys Solutions Pvt Ltd4.0I primarily used ESET Endpoint Protection for endpoint security, finding it reliable, easy to configure, and effective against malware. However, I encountered false positives and found the pricing high, preferring a simpler, unified solution over multiple add-ons.