ESET Endpoint Protection Platform Reviews

Our company uses the solution as an antivirus and we have 50 users. 

The solution's features and pricing are pretty good. 

The scalability could be better. 

I have been using the solution for five years. 

The solution is stable. 

The solution is scalable but could be better. Scalability is rated a seven out of ten. 

We escalated a few issues to support and their help was okay. 

The setup is very easy. 

We implemented the solution with an integrator and it took a few days. One technician can handle monitoring and ongoing maintenance. 

You really can't measure ROI because you don't know what attacks you prevented. 

The pricing is pretty good. 

We are not yet sure if the solution meets our needs so are looking into other options. 

I rate the solution an eight out of ten. 

The solution is an antivirus. It's for security. It protects us against hacking attempts.

I really like the solution and how it works. It's very secure. 

It is very easy to set up. 

The solution can scale.

It is very stable. 

This solution does not slow down your systems. It is very light. 

There is nothing to be improved right now. 

While the pricing is good, they could always lower it a bit. 

I've used the solution for ten years. I've used the product for a while. It may have been even longer. 

The stability is excellent. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The product can scale quite well. It's not a problem.

We have about 11 people (or a bit less) on the solution right now. We only have 11 stations and, therefore, will not need to increase usage anytime soon. 

We haven't had to contact anyone from ESET. The solution just works. We don't need support. I might have called them once, a long time ago, for a client.

We use ESET or Avast typically. That's all. I know of Kaspersky and it is a very bad antivirus. I don't like it. I don't know why. I find lots of bugs in this software. Symantec, I'm aware of it, however, I don't use it. It's very hard for the computer. McAfee is good for beginners.

We used to use Symantec and Norton. We switched from Symantec and Norton as they are very heavy on the computer. They slowed everything down.

The initial setup is effortless and straightforward. It's not overly complex or difficult. It only takes five minutes to deploy everything. It's very simple and very fast. 

After ten years, we haven't really had to worry about too much maintenance. 

We are able to handle the setup in-house. We did not need any outside assistance from any integrators or consultants. 

I have not seen any ROI at this point. 

We do have a license for the product. We buy it online. 

The cost is pretty reasonable. I'd rate it four out of five in terms of affordability. They could always lower the costs a little bit. 

We're using the latest version of the product. All my clients are using ESET.

I'd rate the solution ten out of ten. We recommend it to others all the time. 

I am using ESET Endpoint Security for our basic protection. 

ESET Endpoint Security could improve EDR integration.

I have been using ESET Endpoint Security for approximately two years.

ESET Endpoint Security is stable, I did not have any issues with it.

We have approximately 50 people using the solutions but we have 100 servers running it.

We will increase the usage of the solution over time.

We use our local distributor for support and they are very good and friendly.

I previously used Symantec and BitDefender.

The initial setup of ESET Endpoint Security can be a little challenging, but overall it is straightforward. If we are to implement the solution for 100 employees it will take approximately one week.

I did the implementation of ESET Endpoint Security with my team.

We do not have many people managing the solution. 

The cost of the solution is hard to justify even if the EDR operates well.

My advice to others is this is a very good solution for email protection but for the EDR and SIEM, the integration is not at a high level. However, if you use it for traditional protection it is good.

I rate ESET Endpoint Security an eight out of ten.

We primarily use the solution for endpoint security.

It has a lot of tools. I need a tool to have some type of check when people connect to public WiFi. I was able to build some types of profiles and have ESET check the connection type. If there is weak encryption, it will not connect. That is cool. That wasn't available as a feature from Symantec. There's a lot of customization you can do with ESET. There is a lot you can do with it.

I would say the best feature that I like is the isolation. If it detects ransomware or something, it can isolate that computer. It disconnects it from the network.

The solution is stable.

It's scalable. 

The technical support has been helpful and responsive. 

I'm not the person who can suggest some improvements. I haven't covered all of  ESET as it is big. I haven't used it all. I'm just touching the surface of it and therefore can't tell how good it is.

So far, it's good. That said, I haven't looked at 50% of it. 

It can be hard to set up if you need to customize it. 

Maintenance can take a while. 

I've been using the solution for two years. 

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's excellent. 

The product can scale. 

I've dealt with technical support for some type of onboarding. I had a question about the WiFi area. They took the time and explained it to me. I thought it was a feature request or something. They are responsive. They explain all the details and they suggest fixes and solutions for you. They're good.

We have used Symantec. My experience with Symantec is really limited. We switched over to ESET. We didn't have a lot of options with Symantec. For example, we wanted something with a lot more options.

The solution is in the middle of complex and simple. It's not very straightforward if you want some customization, for example. Therefore, it depends. Out of the box, it works great. However, we use IPsec, so the firewall needs people to remote in and remote out. We want to allow some type of traffic over the IPsec when people connect to remote. That said, that has to add some IPs and some policy sets.

There are some policy set modifications. You've got to know it. You've got to just look at it, however, it's easy enough to figure it out. If anyone has some security background, they will figure it out. It is not super complicated if you have a bit of knowledge.

The updates are now the problem. You need time with ESET for cleaning out PUAs and potentially unwanted applications. It gives alarms and there are so many alarms. When we first set it up I just tried to enable all the alarms for the unwanted applications, for things that looked suspicious. However, now there are a ton of alarms. In terms of maintenance, that will need time. However, that's just to clean up garbage applications from your endpoints. It's not really the ESET setup.

I have no idea what the exact pricing is. 

We're customers and end users. 

The management is cloud-based. All the endpoints report to the cloud. However, we have hybrid people who work from home and people who work on-site. Everyone has ESET.

I'd rate the solution ten out of ten. It's great.

If people want to try ESET, I would say, "Go for it." I love it. It seems to have everything I wanted, and it does a good job. I didn't have any problems. There are basically no problems with it.

The solution is used for endpoint users and Samsung servers.

The administration is its most valuable feature as I can see all versions in one place. 

I used Avira previously and ESET lacks certain aspects in comparison to Avira. 

I have been using ESET Endpoint Antivirus for two years.

It is a highly stable solution. 

At present two hundred people are using the solution. 

Previously I had used Avira, which is a German antivirus solution. 

ESET's initial setup is straightforward. The setup follows a standard procedure. 

ESET is cheap.

I recommend using the solution. I rate the overall solution a nine out of ten. 

ESET Endpoint Antivirus is a solution for customers with workstations tied to the company network. It's a base ESET product for endpoint protection. 

A fast, effective, and lightweight product for endpoint protection. You don't see it until it reports found malware.

ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources. If your devices don't have much RAM, having an antivirus solution that doesn't use many resources is critical.

It would be nice to have more features in vulnerability scanning, which I believe will happen eventually because it already has some basic functionalities.

I have used Endpoint Antivirus for 16 years.

I rate ESET Endpoint Antivirus 10 out of 10 for stability.

Everything depends on how well you've built your network. If your network is centralized, has good bandwidth, and you have the correct set of permissions, you'll have no problem deploying ESET. If your network topography is decentralized, you'll need more steps. Also, there is a cloud solution. The cloud-based ESET Protect server can manage up to 50,000 computers, so keep it in mind if you have more. 

ESET Endpoint Antivirus is a proven product, built for the last 35 years, brushed and polished to perfection. Customers rarely see malfunctioning of any kind, and if it happens, support will take care of it immediately. There are five different methods to deploy protection on endpoints, with the ability to set the smallest detail in the process. And pretty much everything works flawlessly. There are no limitations to the number of distribution points, number of administrators, configurations of permission sets, or anything that can interfere with the solution's scalability.

The customer support is better than the product. 

Positive

I rate ESET Endpoint Antivirus 10 out of 10 for all it is. It's a proven product, polished to perfection, and in the top five products globally. It isn't complicated to set up; believe me, I've been deploying it for 16 years. ESET has been in this field for a long time, so everything is mature and seamless. 

The deployment time depends on the network size. From a few hours for the network of 30 endpoints, including the ESET Protect server deployment, to a few days if you have thousands of endpoints and other solutions that need removal.

We deployed the solution in-house.

I rate ESET Endpoint Antivirus a seven out of 10 for affordability, but it lacks features that some pricier products have. The price of Endpoint Antivirus is somewhere in the middle regarding the competitors. It's a decent value. There aren't any additional costs, and the solution is low-maintenance on the customer's end. 

I rate ESET Endpoint Antivirus a nine out of 10 overall. Some minor improvements could be made, but customers are happy with Endpoint Antivirus. You don't see it as it's very low on resources, but it's a powerful endpoint client packed with functionalities that can make a difference between hacked and a healthy network.

I recommend using Endpoint Antivirus with ESET Protect server for centralized management, maximum security policies, and automatic isolation tasks for eventualities. A better product, ESET Endpoint Security, brings web control, anti-spam filtering, and a firewall to control the network traffic on your endpoints. The antivirus solution doesn't have those features, so consider the latter if you need those additional functionalities. ESET Endpoint Security also has a secure browser that encrypts communication between the keyboard and the browser. This feature is crucial for banking services and anything online where you're typing in sensitive information or user credentials.

The primary use case of the solution is to manage endpoint security.

ESET Endpoint Security's ransomware protection is good.

The support and documentation have room for improvement.

The migration between on-prem and cloud has room for improvement.

I have been using the solution for three years.

The solution is stable.

We previously used Microsoft Defender but it is not as mature as ESET Endpoint Security.

The on-prem deployment is not straightforward but the cloud deployment is easy.

I give the solution a seven out of ten.

We have 200 people using the solution.

We have two admin people managing the solution.

We use this solution mainly for devices, for antivirus. It also has a firewall that's the extra layer of protection besides the 40-bit file.

We also have a console that we can monitor and get alerts if a certain device is attacked. If there is an attack, we quarantine or upgrade.

We have not had problems with the solution. Whenever we were attacked, it would protect our devices.

The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks.

We set up our devices to update on a daily basis. We also run our weekly scan each week. Doing it this way, we never had any problems.

I would say this product can be improved if it fully protected everything like consolidated.

I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now.

I have been using this solution for about ten years.

My impression is that it is a very stable solution because we've been using it for ten years and are very happy with it.

The scalability varies because there are lots of different packages. They have antivirus, Endpoint Security, and many different versions. They also have up to personal and student licenses. So it is very flexible.

We work with the third-party partner that we were recommended by ESET. We have always worked with these guys and they have always been on the ground whenever they are needed. They have always assisted and came through for us.

I would say the customer service is excellent.

Positive

Previously we used Norton Antivirus. If I remember correctly, some incidents happened then and we lost confidence in them. That's why we moved to ESET.

The initial setup was easy. I would rate it a ten out of ten.

When you use these solutions, you always have to go through a partner. So, because we were going through a partner, they were the ones who helped us deploy it.

I would rate ESET's pricing plan an eight out of ten, with one being cheap and 10 being expensive.

I would recommend this solution because it's quite stable and it does what it's supposed to do and that's good enough.

We have used this solution both personally and in our organization. At one point, we actually had up to 100 users connected using ESET.

I would rate ESET as an overall product, an eight out of ten.