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ESET Endpoint Protection Platform Reviews

Vendor: ESET
4.1 out of 5
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What is ESET Endpoint Protection Platform?

ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.

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ESET Endpoint Protection Platform is the #8 ranked solution in top Anti-Malware Tools, #16 ranked solution in endpoint security software, and #19 ranked solution in top Advanced Threat Protection (ATP) solutions. PeerSpot users give ESET Endpoint Protection Platform an average rating of 8.2 out of 10. ESET Endpoint Protection Platform is most commonly compared to CrowdStrike Falcon: ESET Endpoint Protection Platform vs CrowdStrike Falcon. ESET Endpoint Protection Platform is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.
Buyer's Guide
ESET Endpoint Protection Platform
January 2026
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ESET Endpoint Protection Platform mindshare

Product category:
Endpoint Protection Platform (EPP)
As of January 2026, the mindshare of ESET Endpoint Protection Platform in the Endpoint Protection Platform (EPP) category stands at 2.8%, down from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.8%
Microsoft Defender for Endpoint8.2%
CrowdStrike Falcon7.0%
Other82.0%
Endpoint Protection Platform (EPP)

PeerResearch reports based on ESET Endpoint Protection Platform reviews

TypeTitleDate
CategoryEndpoint Protection Platform (EPP)Jan 9, 2026Download
ProductReviews, tips, and advice from real usersJan 9, 2026Download
ComparisonESET Endpoint Protection Platform vs CrowdStrike FalconJan 9, 2026Download
ComparisonESET Endpoint Protection Platform vs Microsoft Defender for EndpointJan 9, 2026Download
ComparisonESET Endpoint Protection Platform vs SentinelOne Singularity CompleteJan 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.37.0%97%136 interviewsAdd to research
Microsoft Defender for Endpoint4.18.2%95%210 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jan 5, 2026

Valuable Features

ESET Endpoint Protection Platform offers valuable features like ThreatSense technology, Antispyware, HIPS, cloud-enhanced whitelisting, and an intelligent firewall. It is lightweight, with low impact on CPU and RAM. The platform provides solid virus detection and quarantine capabilities, effective antispam integration, and robust protection. The management console allows centralized control and easy policy administration. It supports multiple devices under one license and offers a simple, clear user interface with advanced malware and ransomware protection.
  • "When we use ESET, our clients do not have any problem with viruses and any problems with ransomware and other types of viruses, so it is a very good product."
  • "The support team deserves a rating of 10 out of 10."
  • "For security purposes, we feel good and safe when using ESET Endpoint Protection Platform."

Room for Improvement

ESET Endpoint Protection Platform faces issues with its complex uninstallation and high CPU usage, demanding updates, and cumbersome deployment. It lacks features like advanced ransomware protection and AI-driven intelligence, and users report difficulties with policy management, support, and user interface. False positives and compatibility challenges also persist, while licensing and costs can be obstacles for small businesses. The platform requires improved documentation and multi-tenant options for better integration and management.
  • "The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers."
  • "We had the encryption capabilities in ESET Endpoint Protection Platform; however, we disabled that and use BitLocker because we noticed that the performance of our machines degraded by about 20%."
  • "While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance."

ROI

ESET Endpoint Protection Platform offers a valuable return on investment due to its cost-effectiveness and enhanced security features. It prevents security breaches, saving money on potential recovery costs. Many entities noted its lightweight performance without requiring system upgrades, and returns on investment have been quickly realized for some. While some organizations experienced low returns, others reported high returns, describing it as an essential investment that enhances security and reduces potential problems.

Pricing

ESET Endpoint Protection Platform is generally seen as cost-effective, especially for small and medium enterprises. Pricing varies by license duration and features, with annual licensing typically ranging from $30 to $100 per user. Some users find negotiation can improve costs, while renewal prices may vary. The platform's pricing is competitive but can appear higher compared to some alternatives. Users appreciate the platform's affordability and flexibility in licensing options, with moderate setup complexity.
  • "I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
  • "It's a cost-effective product"
  • "The pricing can be a bit more flexible."

Popular Use Cases

ESET Endpoint Protection Platform is used by organizations for endpoint security, protecting against viruses, malware, ransomware, and threats. It enables remote administration, integrates antivirus capabilities, and monitors security across computers and servers. Customers find it useful for managing firewalls, blocking USB access, securing emails, and providing network protection. Deployments often include server and device protection. Resellers often recommend it due to its comprehensive features for businesses and home networks alike.

Service and Support

Customers generally find ESET Endpoint Protection Platform's support prompt, professional, and helpful. Latin American users experience variability between regions, favoring Argentinean support. Some users express a preference for on-site over online support. There are challenges with availability and response times, with a few users wishing for quicker service. Many rely on resellers or distributors for assistance, finding them knowledgeable and responsive. Technical support ratings fluctuate, from six to ten out of ten, reflecting diverse experiences.

Deployment

Many users find ESET Endpoint Protection Platform's initial setup simple and quick, with some completing it within minutes. While some encounter challenges, particularly with network configurations or policy settings, most agree it's manageable for knowledgeable IT staff. The deployment time varies, often depending on the organization's size or specific customizations needed. Experience plays a significant role in easing the process, though new users might require more guidance to navigate setup intricacies.

Scalability

Many users indicate ESET Endpoint Protection Platform can scale without significant challenges, especially for small to medium businesses. Others mention scaling up requires more attention to details such as database and hardware sizing, particularly for large enterprises. While there are varying opinions on ease of scalability, several rate it highly, noting flexibility in expanding user numbers and efficient deployment. Some feedback highlights limitations in very large environments, indicating room for improvement in scalability.

Stability

Many users find ESET Endpoint Protection Platform stable, with no crashes or glitches reported. It efficiently runs on various operating systems, receiving praise for regular updates and robust performance. Some experience minor installation issues or non-responsive cloud-based admin portals, yet this doesn't majorly impact reliability. Ratings often range between eight to ten out of ten, revealing general satisfaction with the platform. Advanced setup requirements may lead to stability variations in certain environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ESET Endpoint Protection Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business57
Midsize Enterprise16
Large Enterprise18
By reviewers
By visitors reading reviews
Company SizeCount
Small Business362
Midsize Enterprise148
Large Enterprise294
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Government
5%
Educational Organization
5%
Healthcare Company
4%
University
4%
Retailer
4%
Construction Company
4%
Outsourcing Company
4%
Hospitality Company
4%
Media Company
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Performing Arts
2%
Legal Firm
2%
Wholesaler/Distributor
2%
Insurance Company
2%
Recreational Facilities/Services Company
1%
Transportation Company
1%
Non Profit
1%
Pharma/Biotech Company
1%
Wellness & Fitness Company
1%
Marketing Services Firm
1%

Compare ESET Endpoint Protection Platform with alternative products

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Learn more about ESET Endpoint Protection Platform

ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.

    ESET PROTECT Advanced

    The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.

    • Leverages a multilayered approach that utilizes multiple technologies working together to balance performance, detection and false positives, and with automated malware removal and mediation.
    • Provides advanced protection for your company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.
    • A powerful encryption managed natively by ESET remote management console. It increases your organization's data security that meets compliance regulations.
    • Provides proactive cloud-based threat defense against targeted attacks and new, never-before-seen threat types, especially ransomware.

    Performance and Compatibility

    ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.

    Centralized Management

    ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.

      ESET Endpoint Protection Platform was previously known as Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform.

      ESET Endpoint Protection Platform customers

      ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board

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      Product Categories

      Product Categories
      Endpoint Protection Platform (EPP)
      Advanced Threat Protection (ATP)
      Anti-Malware Tools

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      ESET Endpoint Protection Platform Reviews Summary
      Author infoRatingReview Summary
      Owner at Online IT4.5We use ESET Endpoint Protection daily for IT support, valuing its cloud management, low system impact, and strong threat detection, though policy adoption is slow and network protection occasionally misidentifies safe devices. Overall, it's reliable and easy to deploy.
      IT Manager at R K Khanna and Associates4.0We implemented ESET Endpoint Protection Platform for 35 users, appreciating its detailed reporting and affordability. However, it sometimes slows systems and struggles with pirated software detection, which contrasts with our previous solution, CrowdStrike. Maintenance is minimal, yet policy attention is needed.
      Managing Director at Port-IT BV4.5I've used ESET Endpoint Protection Platform mainly for endpoint protection and malware blocking. Its machine learning features improved our security, providing significant ROI within months. Although it needs better cloud integration, it's more efficient than alternatives like Symantec and Kaspersky.
      Retired at BEMSIS INFORMATICS LTD.3.5We use ESET products for entry-level protection to guard against viruses and ransomware. While effective, it can be resource-heavy, causing issues with older systems. The brand's familiarity drives our sales, despite unused features and occasional false alarms.
      Senior System Administrator at Eon Dental4.5I use ESET Endpoint Protection Platform primarily for monitoring alerts and tracking infected workstations. Its inspection feature supports Windows and Linux seamlessly. Although it's resource-intensive, it enhances security. We switched from Symantec due to security issues.
      Information security manager at asa com4.0I use ESET Endpoint Protection for network security in our small business due to its reasonable pricing and effective antivirus features. However, I believe it could improve with a central management solution and better scalability, as ROI has been low.
      IT Admin at Freelancer4.5In my company, we use ESET Endpoint Protection for comprehensive security. It is easy to use, maintains strong encryption, and offers zero-day threat protection. Improvements needed include installation guidance, documentation, and pricing. We chose ESET over Microsoft's basic security.
      CIO at MS ALUM4.0We use ESET Endpoint Protection Platform as an antivirus for 50 users. The features and pricing are good, but scalability needs improvement. ROI is hard to measure. We're exploring other options to ensure it meets our needs.