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Dell VxBlock System OverviewUNIXBusinessApplication

Dell VxBlock System is #3 ranked solution in top Converged Infrastructure tools. PeerSpot users give Dell VxBlock System an average rating of 8 out of 10. Dell VxBlock System is most commonly compared to Dell Vscale Architecture: Dell VxBlock System vs Dell Vscale Architecture. Dell VxBlock System is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.
Buyer's Guide

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What is Dell VxBlock System?

VxBlock and Vblock Systems simplify all aspects of IT and enable organizations to achieve better business outcomes faster. Seamlessly integrating enterprise-class compute, network, storage and virtualization technologies from industry leaders Cisco, Dell EMC, and VMware, VxBlock and Vblock Systems, powered by Intel Xeon processors, deliver the world's most advanced converged infrastructure: engineered, manufactured, managed, supported and sustained as one, allowing you to focus on your business.

The Dell EMC Converged Systems portfolio offers choice, flexibility, and reliability for accelerating IT transformation - VxBlock System offers additional levels of flexibility with a choice of network virtualization from VMware NSX or Cisco ACI.

Dell EMC VxBlock System Will Help You:

  • Protect and consolidate your high-value workloads
  • Deliver cloud operations faster
  • Simplify life cycle management
  • Simplify operations 
  • Modernize IT
  • Protect critical business data

With Dell EMC VxBlock System You Can:

  • Automate key processes
  • Move to a VMware-based private or hybrid cloud model
  • Gain ongoing validation for technologies across the stack
  • Mix and match SAN/LAN switches, different storage arrays, blade and rack servers, and more
  • Reduce patching and upgrade efforts using a turnkey system 

Dell EMC VxBlock System Features:

  • Native data protection: Dell EMC’s data protection suite includes backup and recovery, centralized management, and replication.
  • Cisco C-Series servers: Dell EMC VxBlock System is now integrated with Cisco UCS C-Series rack servers, including the C220 and C240 in the M4 and M5 server lines. 
  • Server scalability boost: You can increase server scalability by approximately 56%. 
  • Storage mix: Dell EMC’s VxBlock System gives you the ability to mix four different types of storage arrays (Unity, VMAX, XtremIO, Isilon). It also includes multiple all-flash storage options (Unity 350F, 350F, 550F, 650F), and more.
  • Data center efficiency: The solution simplifies lifecycle assurance - which reduces time spent managing upgrades - and it can also reduce rack space and lower power costs.
  • Simpler RCM compliance: You will have simpler RCM compliance and your upgrades will feature an RCM dashboard showing the release level status of all components; You will also have access to RCM compliance score, RCM summary and detail reports, and RCM pre-positioning.
  • Deep CI context KPI metrics This feature includes capacity reporting and performance analytics with historical perspective.
  • Advanced, real-time CI-level alerting Dell EMC VxBlock System’s alerting feature includes operational state alerts, performance alerts, call home alerts, custom alerts and alert forwarding.

Dell EMC VxBlock System Benefits:

  • Manage more efficiently 
  • Reduce operational risk 
  • Simplify upgrades and assure compliance
  • Focus more on added-value projects
  • Be more agile 
  • Reduce OPEX
  • Proactively manage workload health
  • Improve capacity planning 
  • Resolve incidents and problems faster

Reviews from Real Users:

“It's a highly optimized piece of equipment that doesn't give us any problems." - Architect at a manufacturing company 

"It's at least 99 percent problem-free because it's factory-built. So from an informational point of view, everyone trusts that VxBlock has been tested well at the factory and has been configured to their requirements.” - General Manager, Enterprise Technical Solution at a tech services company

"The monitoring and management parts are the most valuable. Monitoring is specifically valuable because you have one console to monitor everything. This console is called Vision.” - Data center Manager at a financial services firm

Dell VxBlock System was previously known as VxBlock, VCE VxBlock System, Dell EMC VxBlock, VxBlock 1000.

Dell VxBlock System Customers

Atos, Canadian Pacific, IDS, City of Denton, CenturyLink, BNP Paribas, Asyaport, EDF, CSC, Fox Sports, Insight, Hunter, KPIT, Paetec, Rosetta Stone, Sonda, Switch, Xerox

Dell VxBlock System Video

Dell VxBlock System Pricing Advice

What users are saying about Dell VxBlock System pricing:
"Its price is high. That's why people are now moving to hyper-converge."

Dell VxBlock System Reviews

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Architect at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Highly optimized equipment that increases efficiencies and is very stable
Pros and Cons
  • "It's a highly optimized piece of equipment that doesn't give us any problems."
  • "The only thing that I can say is when you procure the VxBlock, obviously you have to complete detailed questionnaires about your architecture including the configuration, et cetera. If you make a mistake on the implementation, then you need to rebuild the entire VxBlock. That is just a point of consideration rather than a flaw. You need to be absolutely sure and validate the upfront configuration information that you provide because your VxBlock comes delivered and built, according to that exact information."

What is our primary use case?

VxBlock is our data center. We run all of our applications, central applications, and systems, off the VxBlock. It's in our production data center.

How has it helped my organization?

The solution simplified our operations, and made us more efficient. We consolidated from 17 cabinets with IT equipment in the data center. We were able to consolidate down to six cabinets and made a smaller infrastructure footprint, which obviously saves costs and makes the operations more simple and optimized. We also had a non-virtualized environment. What we did is we converted all of our applications to run onto virtualized infrastructure. It's basically helped us in that journey to become more agile.

What is most valuable?

The most valuable aspect of the solution is the integrated architecture, which is on a highly available, highly redundant infrastructure. It is purposefully built on a highly redundant architecture.  It's a highly optimized piece of equipment that doesn't give us any problems. The fact that you've got one single point of contact for your support is very appealing.

What needs improvement?

The only thing that I can say is when you procure the VxBlock, obviously you have to complete detailed questionnaires about your architecture including the configuration, et cetera. If you make a mistake on the implementation, then you need to rebuild the entire VxBlock. That is just a point of consideration rather than a flaw. You need to be absolutely sure and validate the upfront configuration information that you provide due to the fact that your VxBlock comes delivered and built according to that exact information.
Buyer's Guide
Converged Infrastructure
June 2022
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, FlexPod and others in Converged Infrastructure. Updated: June 2022.
609,272 professionals have used our research since 2012.

For how long have I used the solution?

We originally installed the solution in 2016. It's been about four years or so.

What do I think about the stability of the solution?

The solution is extremely stable. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution scales very well. Obviously, you need to size it with your growth predictions in mind, however, so far, we've been able to comfortably scale to meet our rising demands. Our entire company uses this solution. That's about 3000 users. Plus, we use it for all of the applications that we use in-company. That would include your Microsoft applications, databases, ERP systems, and financial systems. We run our entire company on this piece of infrastructure.

How are customer service and support?

We don't reach out to EMC's technical support. We use a third-party.

Which solution did I use previously and why did I switch?

We used the normal, non-integrated infrastructure, where you've got your server infrastructure, your network infrastructure, and your storage infrastructure, all from different providers. They were standalone systems. It wasn't provided by a single supplier, which obviously the VxBlock being an integrated architecture, is now. It's a one-stop-shop We switched mainly due to the fact that the innovation helped us to make the adjustment from a standalone to a virtual platform. It was cheaper, cost-wise, to consolidate and run on this kit rather than support and run any standalone legacy infrastructure. We also switched in order to improve our service to the business. Previously, we had a lot of outages due to the legacy equipment we were running on. The age of it and the poor design were weighing us down. You ran out of capacity, et cetera. The way that capacity was bolted on and the solution grew, was very poorly designed in the past. The business suffered a lot of outages as a result of it. Having switched to the VxBlock provided the business with almost no downtime. We run an extremely stable, efficient operation at this point in time.

How was the initial setup?

It's complex in that you need to be exact in your configuration as it comes to you pre-configured to your specifications, and if there is a mistake, you need to start from scratch and get a new VxBlock.  You almost need to build your entire design, your entire configuration, upfront. There's no room for, if you make a mistake, changes to it after the fact, due to the fact that it's a pre-built solution. Deployment is very fast. It takes only about a week or so. For us, we had a whole data center refresh project that we ran as part of the implementation of this product. We use a third party for maintenance purposes. The thing with the solution is that the people that are allowed to work on it, whether it's for implementation or support services, need to go through an extensive training program and certification program with Dell EMC. They're highly skilled in the solution. That adds to the value of it. These professionals are so good. We've not experienced any outages on the system, either when we upgraded it or when we scaled. When a component fails, it's immediately replaced, and the professionals that work on it are very well-trained.

What about the implementation team?

We used an integrator that assisted us with the initial setup. They were highly skilled and professional. It was a very good experience. It was a third-party EMC partner, not EMC themselves.

What was our ROI?

I can't really give a good indication of the ROI. We were able to consolidate some of the support roles. For example, where you would have a virtualization engineer, a server engineer, a network engineer, and a storage engineer - four separate roles to normally support this environment. We consolidated that basically into one role. It is a managed service, but from a managed services perspective, they've got a single person looking after all of those components within the platform. So that obviously is a cost-saving. There have definitely been cost efficiencies, however, I can't share exact numbers.

What's my experience with pricing, setup cost, and licensing?

I don't know whether it's always feasible, however, my understanding is that what one needs to do is to select their product, go for what they deem to be the best, and then negotiate for the best price from there.

Which other solutions did I evaluate?

We evaluated hosted cloud options from several suppliers and also some other hyper-converged solutions. That said, we decided, from a cost perspective, it made more sense to run the VxBlock. It was more cost-effective than having a hosted cloud platform. It also provided us with more flexibility because some of our platforms were not suited to run on hosted cloud environments, where you don't have access to the virtualization layer and the virtualization software. When we ran our own private cloud on the VxBlock, we had the ability to interface directly into the virtualization platform, which was a requirement for some of our applications. We didn't choose a hyper-converged platform at that point in time as the VxBlock provided a better performing platform. We could obtain high throughput, through the VxBlock, than what the hyper-converged solutions could give us at that stage. We deemed Dell to be the leader in the market. They were the first to enter the market with a converged platform. And I think they'd more of a market presence at that point in time than anybody else.

What other advice do I have?

We're using the VxBlock 350 deployment model. The change in the operating model has been an eye-opener. A few years ago, it was difficult to imagine how a real virtual or cloud-like environment would run as we'd been so used to the standalone environments that we were operating. To see how that operating model really changes and the ease of use going to a virtualized or cloud-like platform has been great. It's one of the biggest takeaways I have. When we changed infrastructures, we decided to build a complete environment. To start to build the IT infrastructure from scratch, completely new, was daunting. We refreshed absolutely everything. We even went as far as to build a new active directory environment. We basically built a completely new IT platform for our company. That was an extremely daunting task when we set out to do it. Within six months we were at a point where we cut over and we realized the goal that we set out to achieve. In the end, those daunting tasks are where one grows their own skillset. It's quite an achievement at the end to reach a goal that you almost thought was impossible at the outset of a project. On a scale from one to ten, I'd rate the solution at a nine. Many people criticize the product due to the requirements needed to make the pre-configuration piece. However, as long as you don't make a mistake there, it works like a dream.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager -Enterprise Technical Solution at a tech services company with 201-500 employees
Real User
Top 20
The core back-end is very racked
Pros and Cons
  • "It's at least 99 percent problem-free because it's factory-built. So from an informational point of view, everyone trusts that VxBlock has been tested well at the factory and has been configured to their requirements."
  • "The hardware lifecycle is not documented very well. For example, now you can buy a piece of equipment, but you don't know if the hardware is going to be a team production next month or next year."

What is our primary use case?

We use VxBlock mainly for the OLTP workload, so all online transaction processing and most of the daily transactional application servers system. So VxBlock can take care of all our call databases each year and covers most of the customers we have using that system. We also went ahead and connected the other systems like HPU on Twitch.

How has it helped my organization?

So we work with clients who have different environments. For example, IBM is running Oracle, and we have customers using that setup in the banking sector. And when they implemented VxBlock, they doubled the speed of their operations. A process that used to take eight hours now only requires four hours, so they're getting a return in terms of performance. Then there is the issue of business continuity. The tools embedded in VxBlock are much more racked and easier to manage than most of the other tools on the market.

What is most valuable?

Since VxBlock is built and configured at the factory, the core back-end is very racked. It's at least 99 percent problem-free because it's factory-built. So from an informational point of view, everyone trusts that VxBlock has been tested well at the factory and has been configured to their requirements. So the rest of the add-on connections are in the core, providing a good foundation in the backend for it to run on. It's very well designed.

What needs improvement?

I want to get more information from the vendors. The hardware lifecycle is not documented very well. For example, now you can buy a piece of equipment, but you don't know if the hardware will still be in production next month or next year. Most customers expect to run this hardware and still be supported for the next five years or so. I think the projections about the lifetime of the hardware and the systems need to be better documented.

For how long have I used the solution?

I've been working with VxBlock for maybe eight years now.

What do I think about the stability of the solution?

VxBlock is very stable.

What do I think about the scalability of the solution?

VxBlock is highly scalable. We have many clients using it, and most of them are government agencies at the ministerial level, and they have thousands of users. For example, one customer has around 3,000 users. Another has 7,000 users now, and they're in the process of scaling up. So by next year, it'll be approximately 10,000 users. And that's just the primary users who are getting services directly. There are many more indirectly using VxBlock.

How are customer service and support?

Support is straightforward because they have one single support entity. Different vendors supply the internal components, but the support is from one source. So that makes things simple.

Which solution did I use previously and why did I switch?

As I mentioned, VxBlock is part of a more extensive system, and it is one of the fastest solutions. However, we still deploy some of their competitors depending on the customer requirements. Some other solutions are designed to work specifically for Oracle databases, whereas VxBlock is heterogeneous. It can take any workload. 

How was the initial setup?

The initial setup is done at the factory. It comes pre-built, and onsite integration is plug-and-play. Irrespective of the hardware environment, it takes no more than two days per site. It takes about one or two people to deploy VxBlock. Since we are integrators, we do most of the pre-planning for the implementation. This entails making sure the environment is ready to receive and start using the equipment. So we ensure everything meets the criteria and is prepared for deployment. We spend more time on planning than implementation. If you take the time to develop a perfect plan, your deployment will be smooth.

What's my experience with pricing, setup cost, and licensing?

The cost of the license varies based on the kind of software and the components you are using. It's a subscription mainly for the software that runs on the VxBlock hardware. If the software says that the subscription has expired, then you have to renew it. So basically, if the customer is running Oracle, they have to renew Oracle, but they have to renew VMware subscription licenses if they're running VMware. So the cost is dependent on that. We have customers running VMware, Microsoft, etc. So it varies from customer to customer.

What other advice do I have?

I rate VxBlock nine out of 10. If you're thinking about implementing VxBlock, you need to have the right team. You need someone who understands the differences in hardware rather than someone who specializes in a particular product. So you should have a person on your team with a comprehensive understanding of the hardware. Also, some countries might be out of the service area for most vendors. In that case, you should have a contingency plan if you need a hardware replacement. It can take a long time to deliver your parts if the vendor has no presence in that region.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Converged Infrastructure
June 2022
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, FlexPod and others in Converged Infrastructure. Updated: June 2022.
609,272 professionals have used our research since 2012.
Data center Manager at a financial services firm with 1,001-5,000 employees
Real User
Comes with one console to monitor everything, but there are issues in managing specific components
Pros and Cons
  • "The monitoring and management parts are the most valuable. Monitoring is specifically valuable because you have one console to monitor everything. This console is called Vision."
  • "We are finding it a bit challenging in terms of the management of a specific VxBlock component. Currently, we have different units as a part of the block storage. We have one for Cisco equipment and one for Dell. When we have an issue in the infrastructure, Dell EMC VxBlock System should automatically detect it and send a notification to VC support, but, unfortunately, it is doing that only for one unit. It is not working for Cisco components. We have informed them about this area of improvement, and they are working on this. The way different parts are integrated should be improved. We should have one console to log in to see all the infrastructure in terms of each machine and hardware."

What is most valuable?

The monitoring and management parts are the most valuable. Monitoring is specifically valuable because you have one console to monitor everything. This console is called Vision.

What needs improvement?

We are finding it a bit challenging in terms of the management of a specific VxBlock component. Currently, we have different units as a part of the block storage. We have one for Cisco equipment and one for Dell. When we have an issue in the infrastructure, Dell EMC VxBlock System should automatically detect it and send a notification to VC support, but, unfortunately, it is doing that only for one unit. It is not working for Cisco components. We have informed them about this area of improvement, and they are working on this.

The way different parts are integrated should be improved. We should have one console to log in to see all the infrastructure in terms of each machine and hardware.

For how long have I used the solution?

I have been using this solution for three years now.

What do I think about the stability of the solution?

The system is quite stable. We have not faced any major issues. The issues that we faced were just minor and manageable.

What do I think about the scalability of the solution?

In terms of scalability, it is good. The beauty is that we can scale whatever we want. We can add more compute nodes, storage nodes, or memory. We have a variety of users from different groups.

How are customer service and technical support?

Their technical support can be improved because, sometimes, when you report an issue, it takes a while for them to respond.

How was the initial setup?

It is complicated with the latest technology because you have to connect with the switches, servers, storage, and everything. All the components have to be connected so that the system can work properly. It might take three to five days, which is a lot of time.

What about the implementation team?

We used an integrator.

What's my experience with pricing, setup cost, and licensing?

Its price is high. That's why people are now moving to hyper-converge.

What other advice do I have?

I would advise to stop using the normal spinning disk and going for an all-flash disk on the storage because of the performance issues.

I would rate Dell EMC VxBlock System a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at a healthcare company with 5,001-10,000 employees
Real User
Very stable, good performance, but needs a single management console, clear process for upgrades and scaling, and better support
Pros and Cons
  • "Its performance is very good."
  • "It is a good product, but for us, it is like a black box. We are not really sure about its internal components, and how to do the terminal upgrade, and how to make sure about the security of the device. We understand how it works, but in order to do the upgrades, we have to get help from the company. We cannot do it ourselves. In another model that we had, the internal team could do the upgrade but not in this one. There is no clear process for a new upgrade or update. They should provide a software intelligence tool that has a dashboard where you can see the current firmware, the latest firmware, and the documentation and the process for the upgrade. For VxBlock, we have different management consoles. There is no single management console that you can use to manage all components inside VxBlock. Their scale up and scale out process is also not clear. Their support is also a little bit slow in responding to the cases."

What is most valuable?

Its performance is very good.

What needs improvement?

It is a good product, but for us, it is like a black box. We are not really sure about its internal components, and how to do the terminal upgrade, and how to make sure about the security of the device. We understand how it works, but in order to do the upgrades, we have to get help from the company. We cannot do it ourselves. In another model that we had, the internal team could do the upgrade but not in this one. There is no clear process for a new upgrade or update. They should provide a software intelligence tool that has a dashboard where you can see the current firmware, the latest firmware, and the documentation and the process for the upgrade. 

For VxBlock, we have different management consoles. There is no single management console that you can use to manage all components inside VxBlock. Their scale up and scale out process is also not clear. Their support is also a little bit slow in responding to the cases.

For how long have I used the solution?

We have been using this solution for six to eight months.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easy to scale, but we didn't try scaling it.

How are customer service and technical support?

I don't have much experience with them, but they are a little bit slow in responding to the cases. In Saudi Arabia, the support for Dell EMC is not that good. Their support should be faster.

Which solution did I use previously and why did I switch?

We have tried hyper-converged infrastructure from Nutanix. I prefer Nutanix because you can scale it very easily. The upgrades and updates are very simple. Their support is also great. We have very good experience with their support.

How was the initial setup?

It is a little bit complex because we are using Epic EMR in our main core application.

What other advice do I have?

I would rate Dell EMC VxBlock System a seven out of ten. It is a good product, but their support is not that good. Support is one of the main factors based on which we evaluate a product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Operations Services Leader at a energy/utilities company with 5,001-10,000 employees
Real User
Offers seamless replication between data centers, but it needs to have multiple user interfaces
Pros and Cons
  • "Integration with VMware and VMotion definitely brings a lot of value."
  • "Scalability is an area that needs to be improved."

What is our primary use case?

All of our IT runs on this infrastructure.

What is most valuable?

The most valuable feature is the flash.

Integration with VMware and VMotion definitely brings a lot of value.

What needs improvement?

One thing that it lacks is multiple user interfaces. It has a single interface that is used to access multiple layers and there are different levels of management. We are hoping that Nutanix will simply this.

Scalability is an area that needs to be improved.

For how long have I used the solution?

We have been using this system for almost three years.

What do I think about the stability of the solution?

This platform has been pretty stable. We have had our challenges with people trying to hook things up, hardware failures, and cable failures. This is one of the reasons that we are looking to moving to hyper-converged infrastructure.

What do I think about the scalability of the solution?

We have not had any challenges with scalability. The only component that we have scaled is storage. The compute and everything else is pretty modular. At the same time, our infrastructure team believes that Nutanix will be a better solution, overall, including from a scalability point of view.

Which solution did I use previously and why did I switch?

We previously used HPE Superdome and the Dell solution is better.

How was the initial setup?

The VxBlock System was easier to set up than our previous product by HPE.

Which other solutions did I evaluate?

We are currently evaluating our infrastructure needs and are thinking about implementing a solution from Nutanix.

What other advice do I have?

This is a product that has plusses and minuses. It is better than HPE Superdome and using big servers, and it works well with VMware and VMotion. At the same time, there are challenges with scalability.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Noor Parkar - PeerSpot reviewer
Sr. System and Storage Administrator at a government with 51-200 employees
Real User
Top 5Leaderboard
Virtual machines for the infrastructure are great; hardware could be improved
Pros and Cons
  • "Virtual machines for the infrastructure."
  • "Does not support different kinds of mixed applications."

What is our primary use case?

We are using this solution for VMware virtualization. We are customers of Dell and I'm a senior system and storage administrator.

What is most valuable?

A valuable feature for me is the virtual machines for the infrastructure.

What needs improvement?

I'd like to see hardware improvement and the ability to support different kinds of mixed applications - a mixed workload support. The technical support could also be improved. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The stability is good. We haven't had any problems and we're happy with the product. 

What do I think about the scalability of the solution?

This solution is mainly in the IT environment and is scalable. We have somewhere between 400-500 users in the organization. 

Which solution did I use previously and why did I switch?

We previously used the HP system. We weren't using hyper-converged in HP, we moved onto that when we started with Dell. 

How was the initial setup?

The initial setup was straightforward and deployment took us about a month. We used a system integrator for implementation. We have five people in the system team managing the solution. 

What's my experience with pricing, setup cost, and licensing?

There is an HCI license on top of the VMware license. There are no costs on top of that. 

Which other solutions did I evaluate?

The rating for this Dell product is better than for other HCI products available on the market. We've compared it with HP SimpliVity, and Nutanix and we found the Dell rating highest.

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant at a comms service provider with 10,001+ employees
Consultant
Has good performance and manageability
Pros and Cons
  • "VxBlock has good performance, so that is an advantage."
  • "It's a good product but the price could be lowered. It's expensive."

What is most valuable?

I like that it is manageable.

What needs improvement?

It's a good product but the price could be lowered. It's expensive. The total cost of ownership is a very important figure against quality and performance and pricing. It should be the total package and that is the reason why I think this is a very good product.

For how long have I used the solution?

I have been using this solution for one year. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. The system is built for customers.

How are customer service and technical support?

I have not needed technical support. Until now I don't need technical support.

Which solution did I use previously and why did I switch?

We also used Dell, HPE, and sometimes Cisco.

VxBlock has good performance, so that is an advantage.

How was the initial setup?

The initial setup was straightforward. I have to do maintenance on it. That is the reason why I was searching for this kind of information.

What other advice do I have?

I would rate it an eight out of ten.

In the next release, I would like to see more performance, but every three months they increase this figure already.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Data Warehouse Manager at a construction company with 10,001+ employees
Real User
Top 20
Offers great flexibility, security and speed

What is our primary use case?

I work at a university and this solution is a series of database servers that we build and maintain for the university's reporting needs. I'm a data warehouse manager and we are customers of Dell. 

What is most valuable?

There are several valuable features in this product. It offers flexibility, security and speed. 

What needs improvement?

The solution lacks some flexibility with third-party applications.

For how long have I used the solution?

I've been using this solution for 18 years. 

What do I think about the stability of the solution?

The solution is relatively stable. 

What do I think about the scalability of the solution?

The solution is scalable, we have around 10 people dealing with the system, four of whom are admins. 

How are customer service and technical support?

We've only had to raise a couple of cases with technical support and the response time was adequate.

What other advice do I have?

I rate the solution seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: June 2022
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