My client was using the product to migrate his data center from one geographical area to another. We had to move the hardware to a new geographical area and move the VMs on the PCs, so it was used to migrate these VMs.
I heard from my team that the tool is quite useful, as you can do things much faster and better.
The solution's technical team has enough skills, but the process can get complicated with the time you get connected with the L3 support.
I have been using Dell RecoverPoint for Virtual Machines for six to seven years. My company operates as an integrator and reseller of the tool.
In terms of stability, some customers were happy while some were not. There was one customer who had a constant reboot of one of its nodes in his cluster. Dell tried hard to fix that solution, but that was not possible, and so it isolated the node.
It is an easily scalable solution.
I cater to all types of customers' needs, from enterprises to small-sized businesses.
The technical support for the solution has been satisfactory. I rate the technical support a seven out of ten.
The product's initial setup phase was quite easy to install.
I am not a technical person. I don't have hands-on experience with the product's deployment phase.
Customers are experiencing an ROI from the tool's use, but I will not be able to quantify that since it depends and varies from customer to customer.
The tool is expensive. If one means cheaply priced and ten means expensive, I rate the tool's price as a seven.
In terms of price, I wouldn't want to compare Dell RecoverPoint for Virtual Machines with any other solution because it is part of Dell VxRail. I think the customer buys Dell RecoverPoint for Virtual Machines as part of Dell VxRail's license. About four of these DRM licenses are offered as part of the bundle.
One is required to maintain the solution, especially for support, upgrades, and updates. Whether one person or more is required to maintain the tool depends on the environment and the number of nodes that the customer has, but I think it is pretty easy. Not many resources are required.
I have no idea if the tool has any AI features.
What I heard from the team is that they had compared SRM with DRM, and they realized that the latter was easy to use, especially with the support they received from Dell during the whole migration process. The team was quite happy with the tool.
I rate the tool a seven out of ten.
