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Voxeo Prophecy vs West Holly comparison

Voxeo and West are both solutions in the IVR Systems category. Voxeo is ranked #8, while West is ranked #9. Voxeo holds a 3.8% mindshare in IS, compared to West’s 2.3% mindshare.
Voxeo Prophecy
  • 112 Views
  • 92 Comparison Views
West Holly
  • 98 Views
  • 93 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Voxeo Prophecy
Ranking in IVR Systems
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
West Holly
Ranking in IVR Systems
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the IVR Systems category, the mindshare of Voxeo Prophecy is 3.8%, up from 2.6% compared to the previous year. The mindshare of West Holly is 2.3%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IVR Systems Market Share Distribution
ProductMarket Share (%)
Voxeo Prophecy3.8%
West Holly2.3%
Other93.9%
IVR Systems
 

Comparisons

Cisco Unified Contact Center Express vs Voxeo Prophecy Logo
Cisco Unified Contact Center Express vs Voxeo Prophecy
Compared 100% of the time
More Voxeo Prophecy Competitors
No data available
 

Also Known As

Prophecy
Holly
 

Overview

Prophecy is an industry-leading communications platform that makes it easy for companies to interact with customers in ways that improve service, drive sales, and lower costs.
Voxeo
West's Holly Voice Platform provides a suite of security capabilities that support customers seeking PCI Compliance for systems that perform credit card transactions. PCI DSS covers multiple facets of a system such as security management, policies, procedures, and network architecture, software design and other critical protective measures
West
 

Sample Customers

Zenith American Solutions, T-Mobile Netherlands, T-Mobile Austria, T-Mobile Czech Republic, T-Mobile Poland, Swisscom, Northern Ireland Electricity
Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center
See our list of best IVR Systems vendors.

We monitor all IVR Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.