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VMware vCenter vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware vCenter
Ranking in Server Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
37
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
16th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Network Monitoring Software (31st), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of September 2025, in the Server Monitoring category, the mindshare of VMware vCenter is 1.0%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
VMware vCenter1.0%
WhatsUp Gold1.6%
Other97.4%
Server Monitoring
 

Featured Reviews

Hoang Long Nguyen - PeerSpot reviewer
Automation and technical support impress with seamless migration and high availability management
We are in the process of implementing Zerto, which is currently in the purchase order phase. While we haven't fully implemented it yet, we have completed the POC. We use VMware vCenter and ESXi. The solution manages high availability effectively, with excellent automation for migration and patch management. The support is good, though the recent license change after the Broadcom acquisition has significantly increased costs. Patch management is controllable and can be managed individually, with automatic downloads available. We use it primarily for managing hosts and updates, without any integration. The performance is excellent, running very smoothly. I rate VMware vCenter a 9 out of 10.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use VMware vCenter for centralization and to manage all the VMs."
"The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers."
"VMware vCenter has significantly improved our infrastructure management by enabling virtualization. We can virtualize our infrastructure, eliminating the need to access servers physically. Everything can be managed remotely."
"We must create a VIN on each node. You want to make the VIN ten times if you have a thin host. We mostly create VMs, and the vCenter publishes the template on all hosts."
"I integrated with VMware products, which makes integration easy."
"The most valuable feature of VMware vCenter is the centralized management that allows us to see resources from different data centers and VMware clusters in a single dashboard."
"One feature I really like about VMware vCenter is its ability to change hosts easily. It is highly available and very useful for our operations."
"The product has improved our system's proactive support for in-built AI tools."
"The most valuable feature is the auto-discovery function."
"The product is reasonably priced."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"Our local support team provides excellent service."
"The installation and configuration process are easy."
"It handles the basics of monitoring."
"This is a good, stable network monitoring solution for devices."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
 

Cons

"There is a feature called Fault Tolerance (FT), which has been part of vCenter servers since the product's inception. However, it has a lot of complexity, and when my team tested it, we found it difficult to manage. It also has some bugs. Consequently, we decided not to offer any fault tolerance features to our customers."
"The monitoring features are limited."
"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"The process of creating VLANs or any similar tasks requires following a specific procedure, which must be executed accurately to ensure successful deployment. That's the main concern."
"The solution’s pricing could be improved."
"They could provide flexibility and cost-effectiveness for product licensing."
"The technical support team could respond faster."
"If VMware integrates some features of their other solution into VMware vCenter, operational managers might find it beneficial. Many organizations prefer to maintain separate solution sets based on specific needs and data requirements."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The interface needs some work."
"I might like to see a better interface in the future."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Importing the maps and being able to customize them could be easier."
 

Pricing and Cost Advice

"We have purchased monthly licenses for the platform. There are additional costs involved."
"The product is affordable for now."
"We utilize the basic licenses of the product."
"The platform is highly-priced."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"The solution is expensive."
"For the healthcare industry, the price is considerably higher than the education industry."
"The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options."
"The price of WhatsUp Gold is good."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The most valuable feature is the cost compared to other solutions."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
11%
Government
8%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main concern is the license change following the sale to Broadcom. The license cost has increased significantly, which is the primary negative aspect of VMware vCenter. While technical support ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about VMware vCenter vs. WhatsUp Gold and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.