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VMware vCenter vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware vCenter
Ranking in Server Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
37
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
16th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (32nd), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of October 2025, in the Server Monitoring category, the mindshare of VMware vCenter is 1.0%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
VMware vCenter1.0%
WhatsUp Gold1.6%
Other97.4%
Server Monitoring
 

Featured Reviews

Hoang Long Nguyen - PeerSpot reviewer
Automation and technical support impress with seamless migration and high availability management
We are in the process of implementing Zerto, which is currently in the purchase order phase. While we haven't fully implemented it yet, we have completed the POC. We use VMware vCenter and ESXi. The solution manages high availability effectively, with excellent automation for migration and patch management. The support is good, though the recent license change after the Broadcom acquisition has significantly increased costs. Patch management is controllable and can be managed individually, with automatic downloads available. We use it primarily for managing hosts and updates, without any integration. The performance is excellent, running very smoothly. I rate VMware vCenter a 9 out of 10.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use VMware vCenter for centralization and to manage all the VMs."
"The integration of vCenter server with any software, whether from VMware or a third party, is smooth and straightforward."
"The filtering capabilities also enhance scalability by optimizing resource allocation."
"The most valuable aspect for us is the ability to monitor all servers simultaneously and effortlessly move them between hosts."
"We must create a VIN on each node. You want to make the VIN ten times if you have a thin host. We mostly create VMs, and the vCenter publishes the template on all hosts."
"The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers."
"We typically manage VMs after the OS is installed. vCenter simplifies VM management by allowing for the configuration and operation of VMs once an OS, like Windows, is installed."
"The product has improved our system's proactive support for in-built AI tools."
"The solution effectively monitors network devices and servers."
"It handles the basics of monitoring."
"WhatsUp Gold is very easy to deploy."
"The user interface is good enough."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The installation and configuration process are easy."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
 

Cons

"Areas for improvement with vCenter include changes in licensing models."
"Sometimes, vCenter management can be difficult if you forget the password. You can't change or recover the password easily. We then have to reinstall vCenter, which means reconfiguring everything. That's a challenge we've encountered."
"One notable area for enhancement revolves around cost considerations, as introducing features such as DDoS protection or data compression could reduce expenses."
"There needs to be improvement in the pricing model, as the host license is already very high, and customers should have more open options for creating automation scenarios out of the box."
"VMware vCenter does not have a centralized security dashboard, and it is pretty tedious to configure."
"We face some upgrade patch management issues."
"Enhancing the product's capabilities on the backend could be beneficial."
"The web interface is not convenient."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"You have to invest a few days to become an expert in this solution."
"The technical support does not bother to respond."
"Regional product team support is not very good."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I might like to see a better interface in the future."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
 

Pricing and Cost Advice

"The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options."
"The pricing is significantly high."
"The product is expensive."
"The platform is highly-priced."
"The solution is pretty expensive for small businesses because there are few lower-scale VMware vCenter solutions."
"The solution is expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The product's three-year license package is inexpensive."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
9%
Performing Arts
8%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main concern is the license change following the sale to Broadcom. The license cost has increased significantly, which is the primary negative aspect of VMware vCenter. While technical support ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about VMware vCenter vs. WhatsUp Gold and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.