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VMware vCenter vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware vCenter
Ranking in Server Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
36
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
15th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (26th), Network Monitoring Software (27th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of July 2025, in the Server Monitoring category, the mindshare of VMware vCenter is 0.8%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Muhammad Fahad - PeerSpot reviewer
Great for live migration and storage management with simple deployments
I am using vMotion for live migration and storage migrations. I can use vCenter for both now. In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment. If any server is down, I can utilize the storage for different servers. I can easily manage from anywhere. Deployments are simple, and optimization can improve security management. Troubleshooting is easy, and it is possible to detect noncompliance configurations, minimizing costs. The deployment does not require high-cost human resources. I use a single dual machine for multiple VMs. This offers many benefits compared to physical servers or machines.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of VMware vCenter for our organization include its centralized management capabilities and the ability to handle virtual machines across multiple ESXi hosts efficiently."
"I can say that the product is stable because we have been using the tool for the last fifteen years in our company, and there has been no issue."
"It's a very good tool for centralized management."
"The initial setup is a very user-friendly process. Installation and configuration are easy."
"I usually use the DRS, distributed resource scheduling, to balance resources between mini ESXi and CPU."
"The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers."
"The product is scalable."
"The DRS, high availability and manageable switches are the most valuable features of VMware vCenter"
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The documentation is very good."
"The installation and configuration process are easy."
"WhatsUp Gold is very easy to deploy."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is stable."
 

Cons

"The product should improve its storage. It's not necessarily about needing more storage but improving how it handles technology. We believe there could be more effective ways to manage it in our user environment. It should also look into network management."
"Enhancing the product's capabilities on the backend could be beneficial."
"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"They could provide an easier way to learn NSX and troubleshooting processes for the product."
"We face some upgrade patch management issues."
"vCentre licensing cost is on the higher side as well."
"One notable area for enhancement revolves around cost considerations, as introducing features such as DDoS protection or data compression could reduce expenses."
"The technical support team could respond faster."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"You have to invest a few days to become an expert in this solution."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The technical support does not bother to respond."
 

Pricing and Cost Advice

"The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options."
"The product is expensive."
"The platform is expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The product's three-year license package is inexpensive."
"VMware vCenter is not expensive."
"The platform is highly-priced."
"The solution is expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The most valuable feature is the cost compared to other solutions."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main issue with VMware vCenter is its pricing and licensing model. The licensing model has shifted, leading to higher costs, particularly for smaller organizations. Additionally, the transition...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Overview

 

Sample Customers

1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about VMware vCenter vs. WhatsUp Gold and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.