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VMware vCenter vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware vCenter
Ranking in Server Monitoring
6th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
18th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Network Monitoring Software (25th), IT Infrastructure Monitoring (23rd), Configuration Management (22nd), Log Management (41st), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Server Monitoring category, the mindshare of VMware vCenter is 2.1%, up from 1.3% compared to the previous year. The mindshare of WhatsUp Gold is 3.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
VMware vCenter2.1%
WhatsUp Gold3.8%
Other94.1%
Server Monitoring
 

Featured Reviews

VinayKumar7 - PeerSpot reviewer
Manager Data Centre at a consultancy with 51-200 employees
Centralized control has improved data center virtualization and streamlined DC DR replication
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the license and purchase it according to our choice. Now, they bundle it with vSAN, which many organizations may not use. Although we purchase it along with the bundled license, we pay for something which is of no use to us because we have our own storage. If they had separate pricing for each module, organizations could purchase only the modules they need, and the price would lower. For smaller organizations, this can become a huge cost issue. For larger organizations, there is no issue, but for medium-sized organizations, they have to shell out a lot.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's emphasis on high availability and DRS aligns with our priorities, making vCenter an integral component in our virtualized environment."
"I am using vMotion for live migration and storage migrations. I can use vCenter for both now."
"I integrated with VMware products, which makes integration easy."
"It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased."
"The high availability feature is particularly valuable when a host goes down or experiences high usage, as it automatically migrates VMs to other hosts to balance performance."
"It's a very good tool for centralized management."
"It has significantly impacted our organization by facilitating troubleshooting and monitoring processes."
"The integration of vCenter server with any software, whether from VMware or a third party, is smooth and straightforward."
"The new version has a lot of improved features."
"The most valuable feature is the auto-discovery function."
"Their tech support is very good."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The product is reasonably priced."
"WhatsUp Gold is very easy to deploy."
"Overall, we have been satisfied with the functionality of the product."
 

Cons

"Areas for improvement with vCenter include changes in licensing models."
"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"The main issue with VMware vCenter is its pricing and licensing model. The licensing model has shifted, leading to higher costs, particularly for smaller organizations."
"The product's technical support services need improvement."
"We face some upgrade patch management issues."
"VMware vCenter does not have a centralized security dashboard, and it is pretty tedious to configure."
"They could provide an easier way to learn NSX and troubleshooting processes for the product."
"Sometimes, vCenter management can be difficult if you forget the password. You can't change or recover the password easily. We then have to reinstall vCenter, which means reconfiguring everything. That's a challenge we've encountered."
"The interface needs some work."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Importing the maps and being able to customize them could be easier."
"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."
"There is a very big gap in the support."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"The technical support does not bother to respond."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
 

Pricing and Cost Advice

"We have purchased monthly licenses for the platform. There are additional costs involved."
"We utilize the basic licenses of the product."
"The solution is expensive."
"The product is expensive."
"The platform is highly-priced."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The product is affordable for now."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There is a license needed to use WhatsUp Gold."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Outsourcing Company
21%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
9%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the...
What is your primary use case for VMware vCenter?
My main use case for VMware vCenter is mainly for virtualization and what we call DCDR replication. I can say we are not using all the features. Our main aim is only that we are using it for virtua...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about VMware vCenter vs. WhatsUp Gold and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.