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VMware vCenter vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware vCenter
Ranking in Server Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
37
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Server Monitoring
16th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (31st), IT Infrastructure Monitoring (31st), Configuration Management (19th), Log Management (32nd), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of December 2025, in the Server Monitoring category, the mindshare of VMware vCenter is 1.3%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
VMware vCenter1.3%
WhatsUp Gold1.7%
Other97.0%
Server Monitoring
 

Featured Reviews

Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
Automation and technical support impress with seamless migration and high availability management
We are in the process of implementing Zerto, which is currently in the purchase order phase. While we haven't fully implemented it yet, we have completed the POC. We use VMware vCenter and ESXi. The solution manages high availability effectively, with excellent automation for migration and patch management. The support is good, though the recent license change after the Broadcom acquisition has significantly increased costs. Patch management is controllable and can be managed individually, with automatic downloads available. We use it primarily for managing hosts and updates, without any integration. The performance is excellent, running very smoothly. I rate VMware vCenter a 9 out of 10.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is scalable."
"The most valuable features are DRS, cluster management, vCenter management, and logs management."
"It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased."
"I usually use the DRS, distributed resource scheduling, to balance resources between mini ESXi and CPU."
"It's a very good tool for centralized management."
"The initial setup is easy."
"VMware vCenter is the best from a management perspective, scoring ten on a scale of one to ten."
"The tool is helpful because it gives us excellent control, maximizing server usage and resources. We can create numerous virtual machines and servers that host many services. Overall, we have had a very good experience. The most valuable feature for us is its elasticity. We can easily ramp up resources and bring in more processes for specific workloads, which was a nightmare earlier. This ability to extend resource availability for virtual users is particularly beneficial."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The product is reasonably priced."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The solution effectively monitors network devices and servers."
"The most valuable feature is the auto-discovery function."
"It is stable."
 

Cons

"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"The monitoring features are limited."
"The product should improve its storage. It's not necessarily about needing more storage but improving how it handles technology. We believe there could be more effective ways to manage it in our user environment. It should also look into network management."
"The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
"There is a feature called Fault Tolerance (FT), which has been part of vCenter servers since the product's inception. However, it has a lot of complexity, and when my team tested it, we found it difficult to manage. It also has some bugs. Consequently, we decided not to offer any fault tolerance features to our customers."
"One notable area for enhancement revolves around cost considerations, as introducing features such as DDoS protection or data compression could reduce expenses."
"Consolidating these plugins into a unified environment with customizable options to enable or disable features would be highly beneficial."
"We have to buy more VMware products to leverage the centralized management."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"We can never achieve or get a good picture of the network topology."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"Regional product team support is not very good."
"The product is old and not updated."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
 

Pricing and Cost Advice

"The product's three-year license package is inexpensive."
"The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options."
"The platform is highly-priced."
"The platform is expensive."
"The solution is expensive."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"We utilize the basic licenses of the product."
"The solution is pretty expensive for small businesses because there are few lower-scale VMware vCenter solutions."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"There is a license needed to use WhatsUp Gold."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
9%
Performing Arts
6%
Financial Services Firm
12%
Manufacturing Company
12%
Government
11%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main concern is the license change following the sale to Broadcom. The license cost has increased significantly, which is the primary negative aspect of VMware vCenter. While technical support ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Overview

 

Sample Customers

1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about VMware vCenter vs. WhatsUp Gold and other solutions. Updated: November 2025.
879,259 professionals have used our research since 2012.