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NinjaOne vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.
Sentiment score
8.5
VMware vCenter boosts ROI by streamlining operations, reducing costs, enhancing scalability, and improving energy savings and security.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
 

Customer Service

Sentiment score
7.8
NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.
Sentiment score
7.4
VMware vCenter's customer service is mixed, with calls for quicker, knowledgeable support and better documentation and root cause analysis.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
The technical support is good.
 

Scalability Issues

Sentiment score
7.9
NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.
Sentiment score
8.3
VMware vCenter is praised for its scalability and efficiency in managing large infrastructures, despite some preferring Nutanix.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
On a scale of one to ten, I would rate its scalability as ten.
The scalability is good in vCenter.
 

Stability Issues

Sentiment score
7.9
NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.
Sentiment score
4.8
VMware vCenter is highly reliable, with strong stability and minimal disruptions, even in complex environments like banks.
 

Room For Improvement

NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.
VMware vCenter faces pricing confusion, management challenges, and needs improvements in support, security, scalability, and cloud capabilities.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
The licensing model has shifted, leading to higher costs, particularly for smaller organizations.
Better redundancy options can be achieved by using multiple vCenter machines.
The protocol interface or web page is not easy to use.
 

Setup Cost

NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.
VMware vCenter's high costs and complex licensing, especially post-Broadcom acquisition, concern smaller businesses despite larger enterprises finding value.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The pricing for NinjaOne is appropriate for small companies.
The price or licensing of NinjaOne is a little bit high.
The licensing model now requires purchasing 96-core solutions, even if fewer cores are needed, adding to the cost burden.
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.
VMware vCenter enhances centralized management and virtualization with features boosting efficiency, scalability, and integration, reducing downtime significantly.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
Every month, every quarter, I see new features, and it is always evolving.
High availability is employed so if an ESXi server is down, the VM is supported on another ESXi on other servers.
In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment.
VMware vCenter is excellent for managing and monitoring hypervisors, specifically with features like live migration, storage vMotion, and host vMotion.
 

Categories and Ranking

NinjaOne
Ranking in Server Monitoring
9th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
VMware vCenter
Ranking in Server Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Server Monitoring category, the mindshare of NinjaOne is 2.0%, up from 1.5% compared to the previous year. The mindshare of VMware vCenter is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Muhammad Fahad - PeerSpot reviewer
Great for live migration and storage management with simple deployments
I am using vMotion for live migration and storage migrations. I can use vCenter for both now. In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment. If any server is down, I can utilize the storage for different servers. I can easily manage from anywhere. Deployments are simple, and optimization can improve security management. Troubleshooting is easy, and it is possible to detect noncompliance configurations, minimizing costs. The deployment does not require high-cost human resources. I use a single dual machine for multiple VMs. This offers many benefits compared to physical servers or machines.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
8%
Retailer
7%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main issue with VMware vCenter is its pricing and licensing model. The licensing model has shifted, leading to higher costs, particularly for smaller organizations. Additionally, the transition...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about NinjaOne vs. VMware vCenter and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.