Workspace ONE UEM and Horizon 8 are two top VMware solutions fulfilling different business needs, with Workspace ONE UEM focusing on Unified Endpoint Management and Horizon 8 specializing in Virtual Desktop Infrastructure. Workspace ONE UEM shows stronger endpoint management and integration, while Horizon 8 offers superior virtual desktop handling.
Features: Workspace ONE UEM provides robust device management, shared device modes, vast API integrations, and thorough security measures. Its seamless email and application deployment capabilities are noteworthy. Horizon 8 excels with virtual desktop management, featuring machine provisioning and dependable remote access for managing virtual environments effectively.
Room for Improvement: Workspace ONE UEM could improve its reporting, BYOD solutions, and device enrollment processes, and expand Mac and Chromebook management. Horizon 8 users wish for better third-party tool integration and enhanced support for active-active data centers, alongside improved customer service and technical support response times.
Ease of Deployment and Customer Service: Workspace ONE UEM offers flexible deployment options, including on-premises, public, and hybrid clouds, but users suggest improvements in usability and consistent support. Horizon 8 is traditionally deployed on-premises, valued for its reliability. However, users report varied customer support experiences, seeking better response times and support knowledge.
Pricing and ROI: Workspace ONE UEM is premium-priced, delivering valuable security and management features leading to long-term savings. Horizon 8, though costly, is praised for reducing hardware needs and providing user management flexibility, with both solutions considered to offer good ROI in terms of security and efficiency.
The support team is helpful and offers assistance.
Our support from VMware expired last December.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
Especially with the integration of NVIDIA, we experience multiple problems including crashing applications, crashing desktops, spontaneous logoffs, black screens, and systems that no longer respond or cannot reconnect.
I would like to see improvements in Horizon 8, specifically integration with NVIDIA for graphical performance upgrades because it creates many issues such as crashing and black screen systems, causing users to lose access to their current desktop and work.
We have limited capabilities since we are not using a multi-instance solution, just single instances.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
I rate the cost-effectiveness of GenApp of Citrix equal to our CMS; it is quite cost-effective.
After VMware was bought by Broadcom, the pricing was ridiculous, but now that Onmises has VMware Horizon 8, the pricing is back to an acceptable level.
The solution has data leak prevention features that ensure data is not copied from the base machine to VDI.
From a security point of view, security in Horizon 8 is one of the main points in keeping the system resources from the company away from bad actors. You can keep the desktops completely isolated, and you don't need to share your file shares or database with the end-user system.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
| Product | Market Share (%) |
|---|---|
| Horizon 8 | 7.5% |
| Workspace ONE UEM | 2.6% |
| Other | 89.9% |
| Company Size | Count |
|---|---|
| Small Business | 60 |
| Midsize Enterprise | 22 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
VMware Horizon is a virtual desktop infrastructure (VDI) solution designed to allow users to create secure and scalable virtual desktops and applications that work on any device, from any location. These virtualization capabilities help simplify and speed up application delivery and greatly reduce enterprise costs.
VMware Horizon’s centralized management console provides IT admins with comprehensive control over all of their virtual desktops and applications, making them simple to manage and secure. The solution enables using features such as identity and access management, multi-factor authentication, and encryption, to ensure ultimate data protection.
Some of key the benefits of using VMware Horizon include:
Some of the top features of VMware Horizon include:
Reviews from Real Users
VMware Horizon stands out among its competitors for a number of reasons. Several major ones are its high performance, flexibility, and powerful virtualization capabilities.
Natnael A., a consultant at IWM Network Solutions, writes, “The app virtualizing is a great feature. The system developers use it to deliver apps to targeted staff. It basically reduces the server infrastructure resource. The solution provides good functionality.”
Rob M., a systems administrator at Saint Tammany Parish Hospital, says, “The solution has provided flexibility by allowing an end user to remote in, log in, and get their VM. VDI session and have all the icons and applications they need to use and retain the same booking view regardless of location.”
VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.
VMware Workspace ONE is available:
VMware Workspace ONE Key Features
VMware Workspace ONE Benefits
Some of the benefits of using VMware Workspace ONE include:
Workspace ONE Components
Reviews from Real Users
Below is some feedback from our PeerSpot users who are currently using the solution:
PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
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