VMware Horizon vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Mar 29, 2022

VMware Horizon 7 vs VMware Workspace One

We performed a comparison between VMware Horizon 7 and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Many VMware Horizon 7 users tell us deployment is easy and one of their favorite features of the solution. Horizon 7 offers a test phase so users can see the impact that an install will have on their system and whether there will be any issues. In contrast, several Workspace One users feel that deployment could be simplified if there was an integrated console that offered a better view of all products.
  • Features: Horizon 7 users like that the solution is hyper-converged, which makes scaling easy and straightforward. Users feel that the solution is stable, flexible, and very easy to scale. Horizon 7 offers great connectivity and is very secure. However, users tell us there are some issues with remote application features and that integration to the cloud could be more seamless.

    Workspace One Users are very happy with the remote management applications, and the tracking of devices is consistently a favorite among many users. Workspace One is very user-friendly and easy to use. Users like the stability and Workspace One offers great support for multiple operating systems and makes managing them all very simple. Users would like to see better integration with WIndows 10 and improved patch management policies.
  • Pricing: Users consistently feel both solutions are very expensive.
  • Service and Support: Users of both of the VMware solutions tell us that service and support range from adequate to poor. Users explain that it can be hard to get an issue resolved or get a response in a reasonable amount of time.

Comparison Results: In terms of pricing and support, the two solutions are on par with each other. VMware Workspace One slightly edges out Horizon 7 due to better remote controls and device tracking. Users of Workspace One find the solution has a better user interface and is easier to configure. With Workspace One you can manage multiple types of devices, even IoT devices. Additionally, if a device gets lost or stolen, you can take control of it quickly, stopping any information leaks from happening. In terms of ease of deployment, though, Horizon 7 wins out.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"I appreciate the ability to have a more centralized environment.""Horizon 7's most valuable feature is the unified endpoint management.""The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility.""One of the most interesting features in the enterprise version is the ability to do some support. There is a feature for remote control and debugging, which is something we didn't have before having Horizon 7 and the enterprise version.""Horizon 7 is scalable - we can add more machines or servers easily.""The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff.""Scalable and stable virtualization solution, with good technical support offering timely responses.""The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."

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"Good device management and good integration with third parties.""The solution has very good documentation.""Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly.""The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally.""The most valuable feature of this solution is the tracking of the devices.""The most valuable feature is the security policies.""I found the initial setup to be easy.""The location and remote management services are the most valuable."

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"There are some issues with RAM in the system.""I would like to see simple load-balancing for smaller environments that lack large solutions like F5, or NSX; it should be redundant or unavailable but in a simple way. Perhaps limited to only two components; if more are required, a paid load balancing solution can be used. Load balancing for simple environments, or simple redundancy, is sorely lacking.""The multimedia playback is not very good and they could improve it by increasing the quality.""VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high.""The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.""Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer.""The initial setup may be a little difficult for those with no experience.""The remote application features have some room for improvement."

More VMware Horizon Cons →

"We'd like more useful support.""VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there.""They need a more flexible pricing model.""The pricing could always be better.""I'd like to see expanded device support, particularly for IoT things like SCADA devices.""I would like to see improvements made to both the support, and the pricing.""The only downside to the solution is that the dashboard is very confusing.""Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."

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Pricing and Cost Advice
  • "There are different editions available at different cost points."
  • "I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
  • "It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
  • "The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
  • "The license is very costly, as well as the renewal cost."
  • "We are happy with the price."
  • "The license for this product is paid on a monthly basis."
  • "Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side."
  • More VMware Horizon Pricing and Cost Advice →

  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • "The solution runs at roughly around $36/user for a year."
  • "It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
  • "For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
  • "For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
  • "While it is not inexpensive in terms of price, it is definitely worth it."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:The most valuable feature of this solution is secure remote access to resources.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:It is not an expensive solution. The pricing is good. It's also less expensive than InTune. I'd rate their pricing five out of five.
    Average Words per Review
    Average Words per Review
    Also Known As
    VMware AirWatch
    Learn More

    Horizon 7 allows IT to deliver virtual or RDSH published desktops and applications through a single platform to end users. These desktop and application services— including RDS hosted apps, packaged apps with VMware ThinApp, SaaS apps, and even virtualized apps from Citrix—can all be accessed from one unified workspace to provide end users with all of the resources they want, at the speed they expect, with the efficiency business demands.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Learn more about VMware Horizon
    Learn more about VMware Workspace ONE
    Sample Customers
    LCMC Health
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    Outsourcing Company11%
    Manufacturing Company11%
    Computer Software Company19%
    Comms Service Provider11%
    Manufacturing Company6%
    Computer Software Company20%
    Financial Services Firm16%
    Comms Service Provider9%
    Computer Software Company19%
    Comms Service Provider10%
    Financial Services Firm7%
    Company Size
    Small Business56%
    Midsize Enterprise12%
    Large Enterprise32%
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise62%
    Small Business18%
    Midsize Enterprise22%
    Large Enterprise60%
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    January 2023
    Find out what your peers are saying about VMware, Microsoft, Citrix and others in Virtual Desktop Infrastructure (VDI). Updated: January 2023.
    670,080 professionals have used our research since 2012.

    VMware Horizon is ranked 6th in Virtual Desktop Infrastructure (VDI) with 14 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 34 reviews. VMware Horizon is rated 8.4, while VMware Workspace ONE is rated 8.0. The top reviewer of VMware Horizon writes "Complete, fully mature, easy to manage, and design ". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Horizon View, VMware Player, VMware Horizon Cloud and VMware Fusion, whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Citrix Workspace.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.