VMware Horizon vs VMware Workspace ONE comparison

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Executive Summary
Updated on Mar 29, 2022

VMware Horizon 7 vs VMware Workspace One

We performed a comparison between VMware Horizon 7 and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Many VMware Horizon 7 users tell us deployment is easy and one of their favorite features of the solution. Horizon 7 offers a test phase so users can see the impact that an install will have on their system and whether there will be any issues. In contrast, several Workspace One users feel that deployment could be simplified if there was an integrated console that offered a better view of all products.
  • Features: Horizon 7 users like that the solution is hyper-converged, which makes scaling easy and straightforward. Users feel that the solution is stable, flexible, and very easy to scale. Horizon 7 offers great connectivity and is very secure. However, users tell us there are some issues with remote application features and that integration to the cloud could be more seamless.

    Workspace One Users are very happy with the remote management applications, and the tracking of devices is consistently a favorite among many users. Workspace One is very user-friendly and easy to use. Users like the stability and Workspace One offers great support for multiple operating systems and makes managing them all very simple. Users would like to see better integration with WIndows 10 and improved patch management policies.
  • Pricing: Users consistently feel both solutions are very expensive.
  • Service and Support: Users of both of the VMware solutions tell us that service and support range from adequate to poor. Users explain that it can be hard to get an issue resolved or get a response in a reasonable amount of time.

Comparison Results: In terms of pricing and support, the two solutions are on par with each other. VMware Workspace One slightly edges out Horizon 7 due to better remote controls and device tracking. Users of Workspace One find the solution has a better user interface and is easier to configure. With Workspace One you can manage multiple types of devices, even IoT devices. Additionally, if a device gets lost or stolen, you can take control of it quickly, stopping any information leaks from happening. In terms of ease of deployment, though, Horizon 7 wins out.

To learn more, read our detailed Virtual Desktop Infrastructure (VDI) Report (Updated: April 2024).
767,496 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff.""The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country.""The thin image offers efficiency and stability for the system, which is not always available in other alternatives.""Scalable and stable virtualization solution, with good technical support offering timely responses.""It is stable and easily scalable.""Horizon 7 is scalable - we can add more machines or servers easily.""The most valuable features of the solution stem from the fact that it is easy to set it up, and the user experience it provides is just like a normal desktop.""VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."

More VMware Horizon Pros →

"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user.""The feature that we find most valuable is the corporate email pushing.""The most valuable feature is the security policies.""The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure.""We've configured single sign-on for two or three enterprise customers, and it works very well.""We can do single sign-on and make use of the same user account to log into multiple applications.""Good device management and good integration with third parties.""The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."

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"There is room for improvement in the pricing model.""Horizon 7's performance could be improved.""There is room for a more cost-effective pricing structure, as it could be more affordable.""The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.""The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused.""I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers.""What I would like to see improved is not so much about the product. It's more about how to get information about products. It's always too much sales pitching and fancy works and stuff.""VMware Horizon's initial setup is fairly complex."

More VMware Horizon Cons →

"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at.""The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE.""I would like to see more service notifications.""They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.""This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome.""AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations.""Security aspects such as data loss prevention could be improved.""The solution is too complicated. A lot of end customers don't know how to start when they go into the console."

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Pricing and Cost Advice
  • "Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
  • "There are different editions available at different cost points."
  • "I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
  • "It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
  • "The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
  • "The license is very costly, as well as the renewal cost."
  • "We are happy with the price."
  • "The license for this product is paid on a monthly basis."
  • More VMware Horizon Pricing and Cost Advice →

  • "You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
  • "In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
  • "I have no opinion about the pricing of the product."
  • "The pricing and licensing are affordable. They are not too high."
  • "I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
  • "If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:Its most valuable feature is the rapid and versatile access from clients operating on various Windows, Linux, and MacOS systems.
    Top Answer:Pricing for Horizon is relatively high, earning a rating of one out of ten.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:It is easy to start something and work from scratch.
    Average Words per Review
    Average Words per Review
    Also Known As
    VMware AirWatch
    Learn More

    VMware Horizon is a virtual desktop infrastructure (VDI) solution designed to allow users to create secure and scalable virtual desktops and applications that work on any device, from any location. These virtualization capabilities help simplify and speed up application delivery and greatly reduce enterprise costs.

    VMware Horizon’s centralized management console provides IT admins with comprehensive control over all of their virtual desktops and applications, making them simple to manage and secure. The solution enables using features such as identity and access management, multi-factor authentication, and encryption, to ensure ultimate data protection.

    VMware Horizon benefits:

    Some of key the benefits of using VMware Horizon include:

    • Increased security: VMware Horizon includes multiple security features such as identity and access management, multi-factor authentication, and encryption, to ensure a high level of security and data privacy.

    • Compliance: Meet regulatory and compliance requirements by providing users with secure and controlled access to data and applications.

    • Reduced costs: By using VMware Horizon, organizations can reduce the costs associated with managing and maintaining physical desktops and applications, as well as reduce the costs associated with providing secure remote access to these resources.

    • Easy management: VMware Horizon provides IT administrators with a user-friendly centralized management system, making it easier and faster to manage and secure their virtual desktops and applications.

    • Enhanced user experience: Users are able to access their virtual desktops and applications from any device, and from any location. Work from any location, without being tied to a specific device or area.

    VMware Horizon features:

    Some of the top features of VMware Horizon include:

    • Virtual desktops: Create secure and scalable virtual desktops, with a choice of operating systems and settings.

    • Virtual applications: Create virtual applications that can be run from any device or operating system.

    • Central management: Control and manage virtual desktops and applications from a single pane of glass.

    • Quick duplications: Clone virtual machines and applications instantly.

    • Scalability: VMware Horizon can scale on demand to meet the needs of any business large or small.

    • Reporting and analytics: Gain insight into user activity and behavior with detailed analytics and reporting.

    • Security features and ID management: Ensure the security and privacy of data with a wide variety of security features, including encryption, multi-factor authentication, single sign-on (SSO), and network security.

    • Seamless integration: VMware Horizon integrates easily with other VMware solutions, including VMware vSphere, VMware NSX, and VMware Workspace ONE.

    Reviews from Real Users

    VMware Horizon stands out among its competitors for a number of reasons. Several major ones are its high performance, flexibility, and powerful virtualization capabilities.

    Natnael A., a consultant at IWM Network Solutions, writes, “The app virtualizing is a great feature. The system developers use it to deliver apps to targeted staff. It basically reduces the server infrastructure resource. The solution provides good functionality.”

    Rob M., a systems administrator at Saint Tammany Parish Hospital, says, “The solution has provided flexibility by allowing an end user to remote in, log in, and get their VM. VDI session and have all the icons and applications they need to use and retain the same booking view regardless of location.”

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Sample Customers
    LCMC Health
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    Computer Software Company15%
    Manufacturing Company10%
    Computer Software Company13%
    Manufacturing Company8%
    Financial Services Firm8%
    Financial Services Firm20%
    Computer Software Company19%
    Manufacturing Company9%
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    Small Business51%
    Midsize Enterprise20%
    Large Enterprise29%
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise64%
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    April 2024
    Find out what your peers are saying about Microsoft, VMware, Citrix and others in Virtual Desktop Infrastructure (VDI). Updated: April 2024.
    767,496 professionals have used our research since 2012.

    VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 81 reviews. VMware Horizon is rated 8.4, while VMware Workspace ONE is rated 8.2. The top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Horizon View, VMware Player, VMware Horizon Cloud and VMware Workstation, whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Citrix Workspace.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.