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VMware Horizon vs VMware Workspace ONE comparison

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Executive Summary
Updated on March 29, 2022

VMware Horizon 7 vs VMware Workspace One

We performed a comparison between VMware Horizon 7 and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Many VMware Horizon 7 users tell us deployment is easy and one of their favorite features of the solution. Horizon 7 offers a test phase so users can see the impact that an install will have on their system and whether there will be any issues. In contrast, several Workspace One users feel that deployment could be simplified if there was an integrated console that offered a better view of all products.
  • Features: Horizon 7 users like that the solution is hyper-converged, which makes scaling easy and straightforward. Users feel that the solution is stable, flexible, and very easy to scale. Horizon 7 offers great connectivity and is very secure. However, users tell us there are some issues with remote application features and that integration to the cloud could be more seamless.

    Workspace One Users are very happy with the remote management applications, and the tracking of devices is consistently a favorite among many users. Workspace One is very user-friendly and easy to use. Users like the stability and Workspace One offers great support for multiple operating systems and makes managing them all very simple. Users would like to see better integration with WIndows 10 and improved patch management policies.
  • Pricing: Users consistently feel both solutions are very expensive.
  • Service and Support: Users of both of the VMware solutions tell us that service and support range from adequate to poor. Users explain that it can be hard to get an issue resolved or get a response in a reasonable amount of time.

Comparison Results: In terms of pricing and support, the two solutions are on par with each other. VMware Workspace One slightly edges out Horizon 7 due to better remote controls and device tracking. Users of Workspace One find the solution has a better user interface and is easier to configure. With Workspace One you can manage multiple types of devices, even IoT devices. Additionally, if a device gets lost or stolen, you can take control of it quickly, stopping any information leaks from happening. In terms of ease of deployment, though, Horizon 7 wins out.

To learn more, read our detailed VMware Horizon vs. VMware Workspace ONE report (Updated: July 2022).
Buyer's Guide
Virtual Desktop Infrastructure (VDI)
July 2022
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI.""Scalable and stable virtualization solution, with good technical support offering timely responses.""The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country.""The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff.""It is stable and easily scalable.""The most valuable feature of VMware Horizon 7 is its ease of use.""Horizon 7's most valuable feature is the unified endpoint management.""The most important feature of this solution is the connectivity with every device, such as iPad, iPhone, and other terminals. The security of the solution is very good."

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"It has all of the features that we need to use and that we want to use.""The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.""We've found the solution to be easy to use.""The Identity component of this solution is its most valuable feature.""A very easy to use solution.""The remote management and location capabilities are good.""Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution.""The most valuable feature of this solution is the tracking of the devices."

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Cons
"VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high.""The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.""Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer.""There are some issues with RAM in the system.""The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity.""The multimedia playback is not very good and they could improve it by increasing the quality.""I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment.""VMware Horizon 7 could improve by supporting the active-active data center. At this time we are only deploying it in the production environment. Our customer is considered to deploy the VMware Horizon 7 to a secondary data center, but we found out that it cannot fully support the user in the deployment in the active-active data center. Any improvement on this would be beneficial."

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"There should be better compatibility with Linux devices.""Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month.""Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone.""Security aspects such as data loss prevention could be improved.""There are other solutions that might be better for certain use cases. This is not an all-purpose solution.""They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.""The initial setup is a bit complex.""We'd like the customization to be better."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
  • "There are different editions available at different cost points."
  • "I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
  • "It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
  • "The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
  • "The license is very costly, as well as the renewal cost."
  • "We are happy with the price."
  • "The license for this product is paid on a monthly basis."
  • More VMware Horizon Pricing and Cost Advice →

  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility.
    Top Answer:We pay for the solution annually at a cost of approximately 10,000 HKD.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
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    5,465
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    4,843
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    15
    Average Words per Review
    432
    Rating
    8.2
    Views
    29,443
    Comparisons
    23,973
    Reviews
    36
    Average Words per Review
    461
    Rating
    8.3
    Comparisons
    Also Known As
    VMware AirWatch
    Learn More
    Overview

    Horizon 7 allows IT to deliver virtual or RDSH published desktops and applications through a single platform to end users. These desktop and application services— including RDS hosted apps, packaged apps with VMware ThinApp, SaaS apps, and even virtualized apps from Citrix—can all be accessed from one unified workspace to provide end users with all of the resources they want, at the speed they expect, with the efficiency business demands.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about VMware Horizon
    Learn more about VMware Workspace ONE
    Sample Customers
    LCMC Health
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    University33%
    Government22%
    Outsourcing Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company16%
    Financial Services Firm16%
    Retailer8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business56%
    Midsize Enterprise12%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    REVIEWERS
    Small Business20%
    Midsize Enterprise21%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise62%
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    July 2022
    Find out what your peers are saying about Citrix, Microsoft, VMware and others in Virtual Desktop Infrastructure (VDI). Updated: July 2022.
    622,645 professionals have used our research since 2012.

    VMware Horizon is ranked 6th in Virtual Desktop Infrastructure (VDI) with 17 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 39 reviews. VMware Horizon is rated 8.4, while VMware Workspace ONE is rated 8.2. The top reviewer of VMware Horizon writes "Makes it simpler and faster to deploy new versions and updates and enables us to provide support with the remote control feature". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Horizon View, VMware Horizon Cloud, VMware Fusion and VMware Player, whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro, SOTI MobiControl, Microsoft Remote Desktop Services and Citrix Workspace.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.