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VMware Horizon vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary
Updated on March 29, 2022

VMware Horizon 7 vs VMware Workspace One

We performed a comparison between VMware Horizon 7 and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Many VMware Horizon 7 users tell us deployment is easy and one of their favorite features of the solution. Horizon 7 offers a test phase so users can see the impact that an install will have on their system and whether there will be any issues. In contrast, several Workspace One users feel that deployment could be simplified if there was an integrated console that offered a better view of all products.
  • Features: Horizon 7 users like that the solution is hyper-converged, which makes scaling easy and straightforward. Users feel that the solution is stable, flexible, and very easy to scale. Horizon 7 offers great connectivity and is very secure. However, users tell us there are some issues with remote application features and that integration to the cloud could be more seamless.

    Workspace One Users are very happy with the remote management applications, and the tracking of devices is consistently a favorite among many users. Workspace One is very user-friendly and easy to use. Users like the stability and Workspace One offers great support for multiple operating systems and makes managing them all very simple. Users would like to see better integration with WIndows 10 and improved patch management policies.
  • Pricing: Users consistently feel both solutions are very expensive.
  • Service and Support: Users of both of the VMware solutions tell us that service and support range from adequate to poor. Users explain that it can be hard to get an issue resolved or get a response in a reasonable amount of time.

Comparison Results: In terms of pricing and support, the two solutions are on par with each other. VMware Workspace One slightly edges out Horizon 7 due to better remote controls and device tracking. Users of Workspace One find the solution has a better user interface and is easier to configure. With Workspace One you can manage multiple types of devices, even IoT devices. Additionally, if a device gets lost or stolen, you can take control of it quickly, stopping any information leaks from happening. In terms of ease of deployment, though, Horizon 7 wins out.

To learn more, read our detailed VMware Horizon vs. VMware Workspace ONE report (Updated: September 2022).
635,987 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Horizon 7's most valuable feature is the unified endpoint management.""One of the most interesting features in the enterprise version is the ability to do some support. There is a feature for remote control and debugging, which is something we didn't have before having Horizon 7 and the enterprise version.""It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine. It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people.""The most important feature of this solution is the connectivity with every device, such as iPad, iPhone, and other terminals. The security of the solution is very good.""VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward.""Horizon 7 is scalable - we can add more machines or servers easily.""The most valuable feature of this solution is secure remote access to resources.""We like that VMware is the top competitor in virtualization."

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"VMware Workspace ONE is scalable.""From a remote management perspective, I like the management and the inventory.""It's a tool that can be managed in various departments.""The location and remote management services are the most valuable.""It has good stability.""The initial setup is easy and the deployment doesn't take too long.""We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications.""The solution has very good documentation."

More VMware Workspace ONE Pros →

Cons
"It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7. In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi.""There are some issues with RAM in the system.""My deployment is complex and I hope it will only take a month.""I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment.""The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.""In the next release, I would like to have more support when optimizing the master templates for PDI. There are tools that are available to be used but they are not supported at the moment and are more, "use at your own risk."""The initial setup may be a little difficult for those with no experience.""VMware Horizon 7 could improve by supporting the active-active data center. At this time we are only deploying it in the production environment. Our customer is considered to deploy the VMware Horizon 7 to a secondary data center, but we found out that it cannot fully support the user in the deployment in the active-active data center. Any improvement on this would be beneficial."

More VMware Horizon Cons →

"They need a more flexible pricing model.""We'd like more useful support.""VMware Workspace ONE can improve in virtual reality. Customers are now looking toward virtual reality devices. Though it supports virtual reality, it's treated as an Android device. Customers want to deal with VR devices, they want a specific VR tool. Not an Android device VR tool.""Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at.""Lacks a modern enterprise mobility management platform.""I prefer to work with Jamf Pro because it is more specific to working with the iPad features.""VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions.""I would like to see improvements made to both the support, and the pricing."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
  • "There are different editions available at different cost points."
  • "I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
  • "It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
  • "The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
  • "The license is very costly, as well as the renewal cost."
  • "We are happy with the price."
  • "The license for this product is paid on a monthly basis."
  • More VMware Horizon Pricing and Cost Advice →

  • "The cost is a little bit high."
  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • "The solution runs at roughly around $36/user for a year."
  • More VMware Workspace ONE Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:The most valuable feature of this solution is secure remote access to resources.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Top Answer:The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a… more »
    Ranking
    Views
    5,988
    Comparisons
    5,261
    Reviews
    17
    Average Words per Review
    464
    Rating
    8.3
    Views
    30,092
    Comparisons
    24,415
    Reviews
    35
    Average Words per Review
    463
    Rating
    8.2
    Comparisons
    Also Known As
    VMware AirWatch
    Learn More
    Overview

    Horizon 7 allows IT to deliver virtual or RDSH published desktops and applications through a single platform to end users. These desktop and application services— including RDS hosted apps, packaged apps with VMware ThinApp, SaaS apps, and even virtualized apps from Citrix—can all be accessed from one unified workspace to provide end users with all of the resources they want, at the speed they expect, with the efficiency business demands.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about VMware Horizon
    Learn more about VMware Workspace ONE
    Sample Customers
    LCMC Health
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    University33%
    Government22%
    Outsourcing Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company15%
    Financial Services Firm15%
    Retailer8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business56%
    Midsize Enterprise12%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    September 2022
    Find out what your peers are saying about Citrix, Microsoft, VMware and others in Virtual Desktop Infrastructure (VDI). Updated: September 2022.
    635,987 professionals have used our research since 2012.

    VMware Horizon is ranked 6th in Virtual Desktop Infrastructure (VDI) with 18 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 36 reviews. VMware Horizon is rated 8.4, while VMware Workspace ONE is rated 8.0. The top reviewer of VMware Horizon writes "Complete, fully mature, easy to manage, and design ". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Horizon View, VMware Horizon Cloud, VMware Player and VMware Fusion, whereas VMware Workspace ONE is most compared with Microsoft Intune, Jamf Pro, SOTI MobiControl, Microsoft Remote Desktop Services and Citrix Workspace.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.