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Horizon 8 vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
113
Ranking in other categories
User Virtualization (1st)
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
11th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
 

Mindshare comparison

As of May 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 7.6%, down from 15.9% compared to the previous year. The mindshare of Horizon Cloud Service is 1.1%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Muhammad JunaidJawed - PeerSpot reviewer
Helps ensure data leaks do not occur from the base machine to VDI while multi-instance capabilities remain limited
I have been using Horizon for two years. It provides my DevOps team access to PAM and server through the provider The solution has helped ensure data leaks do not occur from the base machine to VDI, and it saves data through API copyright. The solution has data leak prevention features that…
SivaKuppala - PeerSpot reviewer
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its most valuable feature is the rapid and versatile access from clients operating on various Windows, Linux, and MacOS systems."
"The solution is secure."
"It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine. It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people."
"The most valuable features are that it is easy to use and easy to manage."
"The console is straightforward and easy to understand for the end user. It can be deployed on any device, including iPads and Mac OS. Users can access their daily applications and resources provided by the VMware Horizon environment from any device."
"VMware's technical support is good."
"It is stable and easily scalable."
"The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"VMware Horizon Cloud is easy to use and the full development cloud is very good. The main features of VMware are included. It's a cloud-based virtual desktop infrastructure software that allows you to permit the virtual desktops and applications to any device from the single unified management control. These are managed from the dedicated remote session desktop."
"The tool remains pretty stable."
"The product allows a VPN connection, adding extra value to its features."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."
 

Cons

"The vendor must move the infrastructure into the public cloud."
"Using a printer with the VDI is not a straightforward process."
"The initial setup may be a little difficult for those with no experience."
"The tool is not future-proof anymore."
"VMware support is okay, but sometimes it's a little bit hit or miss trying to get somebody who knows what they're doing and talking about."
"They could incorporate an application library for application learning and licensing."
"Technical support is only average and can be improved."
"There are some issues with RAM in the system."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"The application remoting features have some room for improvement."
"The product has a lot of bugs."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
 

Pricing and Cost Advice

"The product is extremely expensive."
"VMware Horizon's costs are high."
"The solution can be costly for customers who do not run mission-critical applications or who have less than 50 users."
"VMware Horizon View's licensing cost is not expensive."
"Pricing for Horizon is relatively high, earning a rating of one out of ten."
"VMware Horizon can be considered to be slightly expensive"
"We pay for the solution annually at a cost of approximately 10,000 HKD."
"Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
"There is a license required for the use of this solution and there are different tier levels available."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
10%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
12%
Financial Services Firm
9%
Government
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Horizon 7?
VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires mini...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

LCMC Health
Marriott, Sprint
Find out what your peers are saying about Horizon 8 vs. Horizon Cloud Service and other solutions. Updated: April 2025.
850,760 professionals have used our research since 2012.