Venn Software vs Zoho Assist comparison

Venn Software and Zoho are both solutions in the Remote Access category. Venn Software is ranked #37, while Zoho is ranked #36. Venn Software holds a 0.7% mindshare in VUS, compared to Zoho’s 1.0% mindshare. Additionally, 100% of Venn Software users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

Zoho Assist and Venn Software are contenders in the remote access tools market. Zoho Assist has the upper hand in terms of pricing and ease of deployment, while Venn Software stands out with its advanced features suited for enterprise-level users.

Features: Zoho Assist offers easy remote troubleshooting, seamless integration with Zoho's ecosystem, and simple user access. Venn Software provides advanced security protocols, extensive scalability options, and corporate-friendly feature sets.

Room for Improvement: Zoho Assist could improve cross-platform capabilities, session handling, and streamline performance consistency. Venn Software users suggest reducing setup complexity, addressing latency issues, and optimizing overall user performance.

Ease of Deployment and Customer Service: Zoho Assist is noted for swift deployment and responsive customer service. Venn Software, while powerful, has a steeper deployment curve requiring technical expertise, but also offers commendable customer service.

Pricing and ROI: Zoho Assist is cost-effective, providing excellent ROI for small to medium-sized businesses. Venn Software, despite higher setup costs, delivers substantial ROI with its comprehensive features suitable for larger enterprises.

To learn more, read our detailed Venn Software vs. Zoho Assist Report (Updated: December 2025).

Buyer's Guide

Venn Software vs. Zoho Assist

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Venn Software is 0.7%, up from 0.5% compared to the previous year. The mindshare of Zoho Assist is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.3%
Zoho Assist	1.0%
Venn Software	0.7%
Other	89.0%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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reviewer2110356

Growth Specialist at Digitrends Soultions

Great for hybrid workers, minimizes latency and delivers great performance

We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

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Hameez Tariq

Senior ZOHO Consultant at self-employed

Inexpensive with useful screen monitoring and screen sharing capabilities

I'm using the latest version of the solution. I'd recommend others switch over to Zoho. It's flexible and highly efficient while being very user-friendly. If users have remote sessions, it's quite useful; however, if there are no remote sessions needed, the solution itself isn't very useful. I'd rate the product nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."

"Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management."

"The most valuable includes managing everything from a single console."

"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."

"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"Microsoft Intune is very stable due to its cloud-based infrastructure and its reliability in performance."

"The solution is easy to use and it has good performance."

More Microsoft Intune pros

"It allows us to improve our security and prevent company files and data leaks."

"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."

"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."

"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."

"Technical support is easy to reach."

"It is a scalable solution. "

Cons

"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

"Microsoft Intune's support for Mac devices is lacking and could be improved."

"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

More Microsoft Intune cons

"We'd like to see a bit more done with the deployment capabilities."

"It would be better to have the back end more efficient."

"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."

"Support could be more knowledgeable."

"They do have some glitches in the microphone and speaker, especially during remote access."

"It could be integrated with IT management tools."

Pricing and Cost Advice

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

"This cost is approximately $30 USD per user per month."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"I have no comment on pricing of the solution."

"Its price is quite okay. I wish they provide certain additional features with the same license."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

More Microsoft Intune pricing and cost advice

Information not available

"Its scalability depends on the business model we purchase."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

University

11%

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	121
Midsize Enterprise	47
Large Enterprise	154

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

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What are the pros and cons of Microsoft Intune?

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Product Reports

Buyer's Guide

Microsoft Intune

January 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

January 2026

Download Venn Software product report

Buyer's Guide

Remote Access

January 2026

Download Zoho Assist product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Venn Software is a powerful platform lauded for its robust features, intuitive UI, and responsive customer support. Users appreciate its scalability, customization options, and seamless integration capabilities. However, a few reviews mention occasional performance issues and a steep learning curve, making it challenging for beginners. Based on user reviews, Venn Software provides a reliable solution for businesses seeking advanced functionality, but newcomers may require additional time and support to fully utilize its potential.

Venn Software

Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

Zoho

Sample Customers

Mitchells and Buzzers, Callaway

Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.

Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element

Buyer's Guide

Venn Software vs. Zoho Assist

December 2025

Free Report: Venn Software vs. Zoho Assist

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