Venn Software vs Zoho Assist comparison

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Venn Software Logo
229 views|47 comparisons
100% willing to recommend
Zoho Logo
326 views|70 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Venn Software and Zoho Assist based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Venn Software vs. Zoho Assist Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team.""It allows us to improve our security and prevent company files and data leaks.""Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."

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"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features.""Technical support is easy to reach.""It is a scalable solution. "

More Zoho Assist Pros →

Cons
"It would be better to have the back end more efficient.""Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux.""We'd like to see a bit more done with the deployment capabilities."

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"Support could be more knowledgeable.""It could be integrated with IT management tools.""They do have some glitches in the microphone and speaker, especially during remote access."

More Zoho Assist Cons →

Pricing and Cost Advice
Information Not Available
  • "Its scalability depends on the business model we purchase."
  • More Zoho Assist Pricing and Cost Advice →

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    771,157 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team.
    Top Answer:The more employees you have, the more you can save money.
    Top Answer:There is one minor area of improvement for Venn. Compatibility. Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since… more »
    Top Answer:The pricing is very cheap. It is very reasonable compared to other applications while being just as flexible and compatible.
    Top Answer:They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management… more »
    Ranking
    18th
    out of 59 in Remote Access
    Views
    229
    Comparisons
    47
    Reviews
    3
    Average Words per Review
    502
    Rating
    9.3
    22nd
    out of 59 in Remote Access
    Views
    326
    Comparisons
    70
    Reviews
    3
    Average Words per Review
    404
    Rating
    8.7
    Comparisons
    Learn More
    Overview

    Venn Software is a powerful platform lauded for its robust features, intuitive UI, and responsive customer support. Users appreciate its scalability, customization options, and seamless integration capabilities. However, a few reviews mention occasional performance issues and a steep learning curve, making it challenging for beginners. Based on user reviews, Venn Software provides a reliable solution for businesses seeking advanced functionality, but newcomers may require additional time and support to fully utilize its potential.

    Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

    Sample Customers
    Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
    Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
    Top Industries
    VISITORS READING REVIEWS
    Outsourcing Company15%
    Computer Software Company11%
    Real Estate/Law Firm11%
    University10%
    VISITORS READING REVIEWS
    Educational Organization88%
    Government2%
    Real Estate/Law Firm2%
    Financial Services Firm2%
    Company Size
    VISITORS READING REVIEWS
    Small Business49%
    Midsize Enterprise8%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise87%
    Large Enterprise9%
    Buyer's Guide
    Venn Software vs. Zoho Assist
    May 2024
    Find out what your peers are saying about Venn Software vs. Zoho Assist and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Venn Software is ranked 18th in Remote Access with 3 reviews while Zoho Assist is ranked 22nd in Remote Access with 3 reviews. Venn Software is rated 9.4, while Zoho Assist is rated 8.6. The top reviewer of Venn Software writes "Great for hybrid workers, minimizes latency and delivers great performance". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Venn Software is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Microsoft Intune, whereas Zoho Assist is most compared with . See our Venn Software vs. Zoho Assist report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.