Venn Software vs Zoho Assist comparison

Venn Software and Zoho are both solutions in the Remote Access category. Venn Software is ranked #31, while Zoho is ranked #36. Venn Software holds a 0.6% mindshare in VUS, compared to Zoho’s 0.5% mindshare. Additionally, 100% of Venn Software users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

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Executive SummaryUpdated on Aug 7, 2024

Zoho Assist and Venn Software are contenders in the remote access tools market. Zoho Assist has the upper hand in terms of pricing and ease of deployment, while Venn Software stands out with its advanced features suited for enterprise-level users.

Features: Zoho Assist offers easy remote troubleshooting, seamless integration with Zoho's ecosystem, and simple user access. Venn Software provides advanced security protocols, extensive scalability options, and corporate-friendly feature sets.

Room for Improvement: Zoho Assist could improve cross-platform capabilities, session handling, and streamline performance consistency. Venn Software users suggest reducing setup complexity, addressing latency issues, and optimizing overall user performance.

Ease of Deployment and Customer Service: Zoho Assist is noted for swift deployment and responsive customer service. Venn Software, while powerful, has a steeper deployment curve requiring technical expertise, but also offers commendable customer service.

Pricing and ROI: Zoho Assist is cost-effective, providing excellent ROI for small to medium-sized businesses. Venn Software, despite higher setup costs, delivers substantial ROI with its comprehensive features suitable for larger enterprises.

To learn more, read our detailed Venn Software vs. Zoho Assist Report (Updated: June 2025).

Buyer's Guide

Venn Software vs. Zoho Assist

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Venn Software is 0.6%, up from 0.2% compared to the previous year. The mindshare of Zoho Assist is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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reviewer2110356

Growth Specialist at Digitrends Soultions

Great for hybrid workers, minimizes latency and delivers great performance

We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

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Muljo Witono

CEO and Owner at PT Solusindo Total Teknikatama

Secure, reliable, and great for remote access

It makes access very easy. If we have to work at night or after office hours, if customers report a problem, we can solve issues remotely, outside of office hours, from wherever. The initial setup is straightforward. The solution is stable. It is scalable. Technical support is easy to reach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As the solution is a software as a service, the scalability is unlimited."

"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."

"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."

"The tool's most valuable feature is Autopilot."

"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

"I particularly appreciate the administration and security features, which can be deployed easily."

"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."

"Autopilot is the most valuable feature of Microsoft Intune."

More Microsoft Intune pros

"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."

"It allows us to improve our security and prevent company files and data leaks."

"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."

"Technical support is easy to reach."

"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."

"It is a scalable solution. "

Cons

"The technical support could be improved."

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."

"Microsoft Intune lacks live location tracking capabilities."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

"Integration with Mac devices requires some improvement."

"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."

"When somebody has a customized application or their own company's application, we cannot deploy that application."

More Microsoft Intune cons

"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."

"We'd like to see a bit more done with the deployment capabilities."

"It would be better to have the back end more efficient."

"Support could be more knowledgeable."

"It could be integrated with IT management tools."

"They do have some glitches in the microphone and speaker, especially during remote access."

Pricing and Cost Advice

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

More Microsoft Intune pricing and cost advice

Information not available

"Its scalability depends on the business model we purchase."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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Zscaler Zero Trust Exchange Platform vs Venn Software

Compared 20% of the time

Microsoft Remote Desktop Services vs Venn Software

Compared 13% of the time

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AnyDesk vs Zoho Assist

Compared 34% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

Remote Access

June 2025

Download Venn Software product report

Buyer's Guide

Remote Access

June 2025

Download Zoho Assist product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Venn Software is a powerful platform lauded for its robust features, intuitive UI, and responsive customer support. Users appreciate its scalability, customization options, and seamless integration capabilities. However, a few reviews mention occasional performance issues and a steep learning curve, making it challenging for beginners. Based on user reviews, Venn Software provides a reliable solution for businesses seeking advanced functionality, but newcomers may require additional time and support to fully utilize its potential.

Venn Software

Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

Zoho

Sample Customers

Mitchells and Buzzers, Callaway

Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.

Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element

Buyer's Guide

Venn Software vs. Zoho Assist

June 2025

Free Report: Venn Software vs. Zoho Assist

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