

Untangle NG Firewall and Zscaler Cloud Firewall are two competing products in the network security space. Zscaler Cloud Firewall shows superior features and support, while Untangle NG Firewall has more appealing pricing.
Features: Users of Untangle NG Firewall value its intuitive setup, comprehensive reporting capabilities, and competitive pricing. Zscaler Cloud Firewall is favored for its advanced threat detection, scalable cloud architecture, and superior customer support.
Room for Improvement: Untangle NG Firewall users mention the need for a more modern design, better automation options, and improved user interface. Zscaler Cloud Firewall users suggest improvements in offline support, a reduction in complexity during configuration, and enhanced integration capabilities.
Ease of Deployment and Customer Service: Untangle NG Firewall is praised for its straightforward deployment and responsive customer service. Zscaler Cloud Firewall has feedback highlighting a steeper learning curve and occasionally slower support response, but offers broader cloud-native benefits.
Pricing and ROI: Users find Untangle NG Firewall's pricing competitive with satisfactory ROI. Zscaler Cloud Firewall, though more costly, delivers excellent ROI through its extensive feature set.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
I have seen a return on investment with time saving and money saving.
I use official documentation, guides, or manuals for Untangle NG Firewall.
They're able to remotely manage the devices if necessary for support.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
Since it can be put on any box, the scalability is fantastic.
In this case, Twingate will be very easy compared to Zscaler.
I would rate the stability and reliability of Untangle NG Firewall as a ten.
I haven't had to mess with it too much; it's pretty stable.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
The user interface, training, and general product innovation need improvement.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
For now, there is no dashboard or network management system available for Twingate.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
It is not very expensive, so it is affordable for my budget.
Zscaler Cloud Firewall is quite expensive compared to competitors.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
| Product | Mindshare (%) |
|---|---|
| Untangle NG Firewall | 1.0% |
| Zscaler Cloud Firewall | 1.0% |
| Other | 98.0% |


| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 13 |
Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.
Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.
What are the important features?In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.
Zscaler Cloud Firewall enhances network security through seamless integration, configuration management, and comprehensive visibility. With real-time threat detection and centralized control, it provides exceptional protection without hardware investments.
Zscaler Cloud Firewall is designed for efficient network traffic management and secure internet access. It allows granular policy setting, blocking malicious IPs and domains, and access control. This cloud-based service offers smooth integration with security platforms, replacing traditional firewalls and VPNs to ensure data protection and network integrity. The intuitive dashboard facilitates policy enforcement, while advanced features like SSL inspection, URL filtering, and sandboxing add layers of security. Its cloud operation supports scalability and cost-effectiveness with an OpEx model.
What are the key features of Zscaler Cloud Firewall?Zscaler Cloud Firewall is widely used by organizations needing to secure network communications for remote and office environments. It facilitates policy implementation to block unauthorized access and is integral in protecting data and network operations across sectors like finance, healthcare, and technology. Its ability to integrate with other platforms supports a multifaceted security approach, ensuring extensive coverage and adaptability.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.