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Turbot vs Zscaler Software [Private Offer Only] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Turbot
Ranking in AWS Marketplace
89th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zscaler Software [Private O...
Ranking in AWS Marketplace
458th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2849844 - PeerSpot reviewer
Vice President - Intelligent Automation at a financial services firm with 1,001-5,000 employees
Automation has transformed reconciliation accuracy and now cuts manual effort across operations
Turbot's best feature is its ease of use and simple installation process, as it is a no-code, low-code platform. It is well integrated with all libraries that can be used directly with drag and drop feature availability, including Excel automation, Outlook automation, reading and writing emails, and automating web portals with the Universal Recorder feature, which records all applications using one single recorder whether it is a desktop application, web application, or mainframe application. The Universal Recorder has positively impacted my daily work and my team's productivity because we do not have to rely on any other recorder and have consistency of the XPath and web element capturing. It automatically captures depending on the target application. Users do not have to do anything else; they just have to start the recorder, click on the actions, and things will get recorded easily. Another feature of Turbot is the low-code Cockpit web application, which provides a real pictorial view of all the bots on the dashboards, showing what is running, what is in progress, what is paused or failed. It has a continuous notification system in case of failures and successful bot executions, and includes a user management feature with role-based access control. Since integrating with Turbot, our organization has benefited by reducing the FTE percentage from 5% of the manual team using it. We have cut down almost 20 FTE resources, which has saved our costs, and the integration of automation with Turbot has served significantly in the cost optimization part. These cost savings and resource reductions were seen within a year of implementing Turbot. The specific process that benefited the most was related to retail operations of reconciliation of the manual books. Turbot integrates well with all other applications such as Excel, Outlook, the S3 bucket of AWS, and other API applications, which can be easily integrated with the help of REST API and SOAP components directly available. It also has a rich feature for developing custom libraries and components which are easily accessible through the toolbox of the application. Turbot has rich documentation with user guides that can be directly followed, and there are YouTube videos now published on Turbot application on how to get started and how to begin with one single RPA bot to convert manual tasks into automation.
Carlos Snel - PeerSpot reviewer
Executive Director at Aquila ICT Solutions
Zero trust security has provided flexible protection and inspects real-time traffic effectively
From my perspective, I think about Zscaler Software [Private Offer Only], not much could be improved. It is working very well. The only thing is about the POP presence, where you hook into a continent or country. In some countries, South America has some coverage, but not as much as for instance North America or Europe. If you talk with large enterprises or multinationals that are everywhere in the world present, they might need something in Africa. Africa is also a continent where you have more and more enterprises having their subsidiaries there. Africa is not covered very thoroughly, in my opinion. It only has South Africa with points of presence and then Egypt. It is either very up north or very down south. If you are in the middle of Africa, which is an extremely large continent, then you have delays and latencies. That is not very nice. However, that is not only counting for Zscaler Software [Private Offer Only]; this is also for all competitors. I am working with Cato Networks now for more than a year and the same story applies to them. I also know other competitors of Zscaler Software [Private Offer Only] which have even less coverage. It is not something that I think everyone is keen on to expand in Africa because they do not see much traffic. However, if you have multinationals that are operating in Africa, then you cannot offer very good quality service because you have large latency if they are in the middle of Africa. Not even in the middle of Africa; if you talk about under Morocco, then you either connect to Cairo or you connect to Spain. Spain is closest, but if you always have redundancy, and if Spain falls out for whatever reason, even though that is not happening much because the data centers are very stable, then you have an enormous latency going to Cairo. Coming with this to more North Africa, if you talk about Angola and Mozambique in the middle of Africa, then you do not have much choice. You always have a lot of latency there. That is unfortunate. On the technical terms, that is where I stand. I mentioned this before, and it is still the same. I think I talked with you a few years back about this; I think three or four years ago. I mentioned exactly this topic then, and it is still the same. The other thing is, I think in terms of software, they are doing their best. They are buying in firms and buying in solutions, so they are expanding, and that is fine. I would rather say to Zscaler Software [Private Offer Only] to have better customer service because Zscaler Software [Private Offer Only], even with large enterprises and huge companies that I work for, they notice that Zscaler Software [Private Offer Only] service management is different. They are very big and they have less attention to client matters. If that would improve, it would be the best for Zscaler Software [Private Offer Only] to have better customer success managers, but more attention to clients and more direct interface to the deep core of the company for client matters if they have questions or specific things that they do not currently have. If I have something with the client, I have sometimes to escalate to the vice president that I know because I worked with him before, and that is unfortunate. That should not be necessary to go that route. You should have things arranged directly with an account manager or customer success manager of your client if you have problems, or at least have responses saying, this is impossible, we cannot do that because of this, this, this, whatever. At least you should have an answer. I think in the future, everyone in the branch is focusing on AI and quantum computing as a mix. I think on that end, everyone in the domain is working hard to find the best solutions against those two challenges. I think Zscaler Software [Private Offer Only] is doing their best as well there. That is the challenge for the upcoming years, to get the best answers to it. Eventually, they will compete with the same; fight it back with the same power. That means also with quantum computing or specially designed AI to attack back when attackers are attacking. I am not the genius saying that there will be a sort of war game coming up in the future in this domain. However, they are working on it, as all the others are doing, and I think that is absolutely the focus for the coming years because that is where everyone has concern about.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since integrating with Turbot, our organization has benefited by reducing the FTE percentage from 5% of the manual team using it, we have cut down almost 20 FTE resources, which has saved our costs, and the integration of automation with Turbot has served significantly in the cost optimization part."
"The predefined policy library is probably the biggest time-saver for us."
"Zscaler Software [Private Offer Only] itself, I think it is pretty good and I only get compliments from clients that are using it after the implementation; they like it."
"I use Zscaler Software [Private Offer Only]'s real-time traffic inspection feature and find it helpful."
"Zscaler Software is very beneficial for my clients, reducing time by at least more than 50%, improving specific metrics through encrypted threat detection, increasing productivity, and reducing the workload of the analyst so they can respond faster."
 

Cons

"The support system of Turbot needs more improvement in terms of raising SLA tickets and maintaining the TAT should get a little more refined, but not in respect to features, as rest of all things are good."
"I think ease of use is the main area that needs improvement."
"Regarding Zscaler Software [Private Offer Only], to be honest, we do not like it."
"I would rather say to Zscaler Software [Private Offer Only] to have better customer service because Zscaler Software [Private Offer Only], even with large enterprises and huge companies that I work for, they notice that Zscaler Software [Private Offer Only] service management is different."
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Top Industries

By visitors reading reviews
Construction Company
49%
Comms Service Provider
10%
Outsourcing Company
8%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Turbot?
The support system of Turbot needs more improvement in terms of raising SLA tickets and maintaining the TAT should get a little more refined, but not in respect to features, as rest of all things a...
What is your primary use case for Turbot?
Turbot is used for automation in RPA across different domains including retail, retail banking operations, real estate, and various business use cases on airline portals. In the retail banking doma...
What advice do you have for others considering Turbot?
Currently, I do not see any improvements needed for Turbot; everything regarding performance is providing great services for us. The review rating given for this product is 8.
What needs improvement with Zscaler Software [Private Offer Only]?
One area for improvement for Zscaler Software is that they should have their dependency on AI validated and verified. Because if they are a service provider, they are doing a good job, but they hav...
What is your primary use case for Zscaler Software [Private Offer Only]?
Zscaler Software provides cloud security as the use case for my clients.
 

Comparisons

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