


Trellix Endpoint Security Platform and UnderDefense MDR compete in the cybersecurity market. UnderDefense MDR takes the lead due to its robust features and advanced capabilities.
Features: Trellix Endpoint Security Platform is known for comprehensive threat detection and automated response abilities, offering multi-layered protection. UnderDefense MDR is recognized for advanced threat-hunting capabilities, real-time monitoring, and superior threat intelligence features.
Ease of Deployment and Customer Service: Trellix provides flexible deployment options and strong customer support, enabling quick integration and efficient issue resolution. UnderDefense MDR offers an intuitive deployment model, though it requires a more involved initial setup due to its advanced features, complemented by in-depth customer engagement.
Pricing and ROI: Trellix Endpoint Security Platform is noted for a lower initial setup cost, appealing to budget-conscious organizations and leading to faster ROI. UnderDefense MDR, despite a higher initial cost, validates the investment through its enhanced threat detection and response capabilities, often resulting in long-term savings.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I believe the cost was approximately eight million per year, and in this situation, we avoided fees of approximately fifty million per year because of the situations that were prevented by blockages.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
Log triage no longer takes up our security team's calendar, allowing those hours to go into platform architecture, our DRM protections, and proactive hardening.
Each alert comes with the caller, the endpoint, and the queries, so we do not dig through logs.
I have seen a return on investment, mainly in time and not having to build a team, as we did not need to hire a security team to get around-the-clock cloud coverage.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
When the ISO examiner saw it, they were impressed by the compliance demonstration. That was one of the reasons that led to our certification.
The response time is a notable issue.
I would rate their customer service nine out of ten.
When we needed a baseline adjusted or a finding explained, we got a clear answer quickly.
I would rate the customer support on a scale of 1 to 10 as 10.
The customer support has been responsive and helpful.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Trellix Endpoint Security Platform is very scalable.
It is not readily expandable.
The scalability of Trellix Endpoint Security Platform is excellent.
Our platform sees sharp spikes from bulk uploads and fast-spreading assets, and UnderDefense Agentic AI SOC handles them without needing us to resize or retune anything.
UnderDefense's scalability is good, as the same coverage applies as our cloud environment grows without us changing anything on our side.
Our traffic is high, and UnderDefense handles it without us changing anything.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I would rate its stability as nine out of ten.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
Sometimes it was a mess, and I have never seen that with other SIEM providers.
We use it every day and it has run steadily, including when our traffic is high.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Improvements are needed in forensic analytics to detect specific vulnerabilities.
The product does not seem to be cloud-native.
It is worth it for accurate triage later, but a template for common upload patterns will shorten that time.
The setup and daily use have both been smooth.
Showing the customer name in the alert would help.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
The licensing is straightforward, pricing is very competitive, and margins are good.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
licensing was clear from the start, giving me good value for the price
Compared with building the same coverage in-house, it is a much lower cost and did not require us to hire.
Pricing was fair for what we get, setup was easy and took very little of our time, and the licensing was clear from the start, enabling us to see good value for the price.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
The linking, the filtering, and the readable reasoning each help on their own, but together, they allow a small security team to handle the volume our platform produces without losing sight of the cases that matter.
It has full-time support 24/7 with proactive reports, and monitoring runs around the clock.
The sorting signals and clear reports help my team day-to-day because every morning we look at a short list of cases that matter instead of a long list of raw alerts, and each case comes with the full picture, so we can decide in a few minutes whether it needs action.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.8% |
| Trellix Endpoint Security Platform | 2.9% |
| UnderDefense | 0.1% |
| Other | 93.2% |



| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 39 |
| Large Enterprise | 67 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Trellix Endpoint Security Platform offers centralized management, threat prevention, and robust reporting capabilities. It integrates well with security solutions and supports AI-driven threat detection and management. Its strong security measures include data loss prevention and encryption.
Trellix enables easy management and deployment with a comprehensive dashboard that enhances policy application and threat monitoring across networks. While praised for integration and customization, it faces challenges in interface design, resource usage, and support. Queries and agent stability need improvement, with calls for better third-party integration, faster updates, and advanced automation features. Security and performance, especially in malware detection, are key focus areas.
What are the key features of Trellix Endpoint Security Platform?Trellix Endpoint Security is suitable for organizations aiming to protect endpoints, prevent malware, and manage intrusions. Commonly used for antivirus and data loss prevention, it secures devices and manages updates effectively. It's also integral for network monitoring in industries that require strong security measures, such as finance and healthcare.
AGENTIC AI SOC
UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage.
▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all repetitive work from your team.
▸ 2 Minutes Per Alert: Complete SIEM queries, threat intel checks, and cross-system correlations in 2 minutes. Every step fully observable and auditable.
▸ Human at Every Decision Point: The platform verifies suspicious activity with end-users via Slack or Teams, then routes containment decisions to your team or our 24/7 IR experts.
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