ThreatLocker and Trend Micro Worry-Free compete in the endpoint protection and cybersecurity category. ThreatLocker appears to have the upper hand due to its strong customer service and flexibility in pricing, leading to higher customer satisfaction and operational efficiency.
Features: ThreatLocker offers Zero Trust approach with allowlisting, detailed software request visibility, and ring-fencing to prevent application interaction, along with storage and network access controls. Trend Micro provides antivirus, malware protection, web filtering, device control, and cloud app security, particularly valued for safeguarding Office 365 and Gmail services.
Room for Improvement: ThreatLocker could improve by offering after-hours training, better management of agent updates, and enhancing interface visibility. It might also benefit from incorporating antivirus features. Trend Micro needs enhancements in its Windows and Linux agent software, addressing performance slowdowns, improving documentation, and optimizing EDR features for better investigations.
Ease of Deployment and Customer Service: ThreatLocker supports both on-premises and cloud deployments, with exceptional technical support and quick response times via its Cyber Hero team. Trend Micro also supports multiple cloud models but has room for improvement in service efficiency, as it doesn't receive the same level of customer support praise.
Pricing and ROI: ThreatLocker is seen as reasonably priced with good ROI due to its comprehensive features and support, praised for pricing flexibility and scaling with needs. Trend Micro's higher pricing and concerns about rising licensing costs compare less favorably, affecting perceptions of overall value.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
The pricing of Trend Micro is a little bit higher compared to Sophos.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
ThreatLocker Zero Trust Endpoint Protection Platform offers robust endpoint security through application control and allowlisting, safeguarding servers and workstations from unauthorized software execution.
ThreatLocker Zero Trust Endpoint Protection Platform provides extensive application control with features like ring-fencing and selective elevation, ensuring meticulous execution management. Offering learning mode and extensive support, it integrates threat detection and activity monitoring to enhance compliance, reduce costs, and bolster cybersecurity through alerts and approvals. Despite its strengths, there are areas for improvement in training flexibility, policy updates, and interface enhancements, along with challenges in handling non-digitally signed software. Deployed across environments, it works well with existing cybersecurity instruments for real-time threat prevention.
What are the top features of ThreatLocker?ThreatLocker Zero Trust Endpoint Protection Platform is widely implemented to safeguard IT infrastructures against unauthorized access and application use. In sectors where data security is paramount, this platform enables users to prevent unauthorized software installations and control device applications, ensuring real-time threat prevention and compliance with industry regulations.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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