We performed a comparison between ThreatLocker Protect and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"NGAV and EDR features are outstanding."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"The interface is clean and well-organized, making it simple to navigate and find what we need."
"The biggest improvement has been knowing that something unauthorized isn't going to get installed on anyone’s machines."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"The most valuable feature is probably the ability to block programs from running. ThreatLocker has some built-in features that make it super easy. You can also contact their support within the program. If you're having issues, you can click on that button and connect with someone in five to 10 seconds."
"Application control, ring-fencing, and storage control are the most important features, followed closely by elevation."
"ThreatLocker Allowlisting has all of these features integrated into one console, making it effective."
"While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"The most important feature is behaviour detection."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR can be improved by providing more detailed reporting."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Cannot be used on mobile devices with a secure connection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"Adding applications to the allowlist can sometimes feel overwhelming."
"We identified several areas that we would like to see improved."
"One area I see for improvement is in the visibility of support tickets within the ThreatLocker ticketing system."
"ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week."
"ThreatLocker Allowlisting needs to improve its user interface and overall workflow."
"From a reporting perspective, enhancing the ability to customize reports would be beneficial."
"If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out."
"The portal can be a little overwhelming at times from an administration point of view. It displays a lot of information, and it's all useful. However, sometimes there is too much on the screen to sift through, especially if you're trying to diagnose a client's problem with a piece of software. Maybe something has stopped working since they updated it, and we need to see if ThreatLocker is blocking a component of that software."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The solution’s scalability is limited."
"The EDR part of the product is an area of concern where improvements are required."
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ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. ThreatLocker Protect is rated 9.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". ThreatLocker Protect is most compared with SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress and GravityZone Business Security, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Micro Apex One, Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our ThreatLocker Protect vs. Trend Micro Worry-Free Services Suites report.
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