Try our new research platform with insights from 80,000+ expert users

Symantec Web Isolation vs Trend Micro Deep Discovery Email Inspector comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Web Isolation
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (88th)
Trend Micro Deep Discovery ...
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Email Security (20th)
 

Mindshare comparison

Symantec Web Isolation and Trend Micro Deep Discovery Email Inspector aren’t in the same category and serve different purposes. Symantec Web Isolation is designed for Anti-Malware Tools and holds a mindshare of 0.1%, down 0.2% compared to last year.
Trend Micro Deep Discovery Email Inspector, on the other hand, focuses on Email Security, holds 0.5% mindshare, up 0.1% since last year.
Anti-Malware Tools
Email Security
 

Featured Reviews

VamsiMohan - PeerSpot reviewer
User-friendly, reliable, and good support
We use Symantec Web Isolation for real-time health checking, vulnerability alerts, and threat analysis The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution. Symantec Web Isolation could improve by reducing licensing costs. I have been using Symantec Web…
Bilal Saleem - PeerSpot reviewer
Reliability and threat intelligence make this solution competitive, but AI improvements can further enhance its effectiveness
The best features of Trend Micro Deep Discovery Email Inspector include its reliability. The second valuable feature is its built-in sandbox feature, allowing for inspection of incoming emails and attachments. The sandbox is an appliance that opens any attachment in an enclosed environment to assess its impact and potential for viruses. This protects the network from harmful threats. Trend Micro has a very large R&D team with excellent threat intel, allowing them to provide better solutions than some competitors. They understand emerging threats based on the information from their EDR. The key strengths can be summarized as reliability, a good integrated one-box solution that includes a sandbox, and their R&D capabilities and good ratings, which lead to better threat intelligence. The detailed threat intelligence provided by Trend Micro Deep Discovery Email Inspector is valuable in understanding the behavior and tactics of potential email threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Symantec Web Isolation is the user-friendliness of the solution."
"Trend Micro is a very good product."
"I like that it is very user-friendly and easy to install."
"It can effectively monitor outbound and inbound devices."
"I highly recommend Trend Micro Deep Discovery Email Inspector due to its security and scalability features."
"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"I find Trend Micro to be a good solution for security purposes."
"I would rate the solution's stability at ten out of ten."
 

Cons

"Symantec Web Isolation could improve by reducing licensing costs."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
"Trend Micro's technical support has room for improvement."
"The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration."
 

Pricing and Cost Advice

"The licensing cost of Symantec Web Isolation is high."
"The solution's pricing is high, and I would rate it an eight out of ten."
"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."
"We pay for an annual subscription for this email security solution."
"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
861,034 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
12%
Performing Arts
9%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?
On the pricing side, Trend Micro Deep Discovery Email Inspector is not the cheapest, but it's not the highest either. Its prices are around 80%, which is lesser than some vendors but higher than most.
What needs improvement with Trend Micro Deep Discovery Email Inspector?
To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration. While it has some capabilities in this area, focusing more on this aspect coul...
 

Also Known As

Fireglass
Deep Discovery Email Inspector
 

Overview

 

Sample Customers

Jefferies
Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
861,034 professionals have used our research since 2012.