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Symantec Secure Web Gateway vs Virtru Data Protection Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Virtru Data Protection Gateway
Ranking in Secure Web Gateways (SWG)
24th
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (29th)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Symantec Secure Web Gateway is 1.4%, up from 1.0% compared to the previous year. The mindshare of Virtru Data Protection Gateway is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Virtru Data Protection Gateway0.3%
Symantec Secure Web Gateway1.4%
Other98.3%
Secure Web Gateways (SWG)
 

Featured Reviews

KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.
TarunKumar7 - PeerSpot reviewer
Senior Data Engineer at LTI LATAM and Toubro Improtech
Effortless email encryption has protected sensitive communications and supports compliance
I find the initial setup very easy because of the intuitive and straightforward interface. The system is clear to understand and quick to process. I appreciate that it ensures our private information remains secure and confidential, which supports the company in staying compliant. Virtru Data Protection Gateway protects our sensitive communications and reduces data exposure risk. It provides strong access controls and helps us maintain information security in my organization. Some of the best features that Virtru Data Protection Gateway offers are the intuitive and straightforward interface, security, encryption, and secure sharing. I rely on its easy-to-use features the most in my daily work. I find it simple to implement and navigate. The security ensures protection for sensitive information. I value the secure communication feature, which ensures our client's information is safely shared via email, and the secure sharing capability, which supports our compliance and privacy efforts. Data security provided by Virtru email encryption ensures safe communication and protection against unauthorized access. Virtru Data Protection Gateway has positively impacted my organization as we have seen an increase in our security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the website blocking capability and SSL interception."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"Scalability is not really any major issue, it is quite scalable and if we need to do more deployments, we just add them."
"It has a faster implementation process compared to other products."
"I find the product to be very straightforward."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"The most valuable feature is the endpoint security."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"Since we started using Virtru Data Protection Gateway, we have been able to save manual work and a few steps of daily work of our representatives, save 50 to 60 hours a month, and ensure customer sensitivity information is well encrypted and protected, preventing data breaches and ensuring regulation compliance, which allows us to continue doing business."
"I truly value this platform because it provides and safeguards my data, our data, and our client's data, making it an effortless email encryption solution with a seamless Gmail integration tool."
 

Cons

"The major challenge is their support; the support from Broadcom is quite poor, it takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult."
"One of the problems with using Symantec is that it's widely known and the people who are making malware have designed to circumvent it."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"The interface could be made more user-friendly."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"One area that Virtru Data Protection Gateway should improve is that I sometimes experience problems when using a different browser or when I have to switch computers."
"Virtru Data Protection Gateway could be improved by introducing support for all AWS, and an easy one-click integration with CRM tools would be highly appreciated."
 

Pricing and Cost Advice

"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
Information not available
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
21%
Financial Services Firm
11%
Comms Service Provider
9%
Transportation Company
7%
Construction Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a customer.
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new features they bring in.
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. It has a super easy interface for allowing and blocking on the fly if needed. The...
What is your experience regarding pricing and costs for Virtru Data Protection Gateway?
My experience with pricing, setup cost, and licensing was that the cost is very cost-effective compared to my previous solution, and the setup was straightforward and easy.
What needs improvement with Virtru Data Protection Gateway?
Virtru Data Protection Gateway could be improved by introducing support for all AWS, and an easy one-click integration with CRM tools would be highly appreciated. I would also like them to make the...
What is your primary use case for Virtru Data Protection Gateway?
My main use case for Virtru Data Protection Gateway is that my entire team uses it to securely encrypt our email and our sensitive financial files. I use it internally as well as for communicating ...
 

Also Known As

Symantec Complete Website Security
No data available
 

Overview

 

Sample Customers

Information Not Available
Verizon, Maryland, we work, Brown
Find out what your peers are saying about Symantec Secure Web Gateway vs. Virtru Data Protection Gateway and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.