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Sumo Logic Security vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sumo Logic Security
Ranking in Log Management
22nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Security Information and Event Management (SIEM) (21st), Security Orchestration Automation and Response (SOAR) (13th)
WhatsUp Gold
Ranking in Log Management
39th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Cloud Monitoring Software (25th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of Sumo Logic Security is 1.3%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Sumo Logic Security1.3%
WhatsUp Gold0.8%
Other97.9%
Log Management
 

Featured Reviews

MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a cloud-native SIEM, it scales up very well automatically, and real-time threat detection is available, so detection time has dropped significantly from three to four hours to under 30 minutes, reducing alert fatigue by over 100 days of low-volume alerts and significantly improving our KPIs, alert efficiency, decision quality, and operational stability."
"My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people."
"I would recommend Sumo Logic; it is easy to use, the culture at Sumo Logic seems to be developer focused, the product is good, the developers are able to use it to get their job done quickly and easily, it fits into the developer's workload, the support is excellent, and we use it in both AWS and on-premise where it tends to work the same in both cases."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."
"It provides easy visibility. I also like the shareable queries because we share a lot across groups."
"We can ingest logs and make reports out of them. It is a good tool which can help us monitor any issues."
"The troubleshooting part of Sumo Logic has solved a lot, e.g., if there is any downtime on the website, so we have reduced our downtime by a lot with Sumo Logic because we can easily troubleshoot issues."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"It handles the basics of monitoring."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"This is a good, stable network monitoring solution for devices."
 

Cons

"This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations."
"The pricing could be more competitive. Sumo Logic bills based on the amount of data that you ingest into their platform."
"In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention within each country."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"Sumo Logic Security is expensive, and its pricing could be improved."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"A more transparent roadmap as to what Sumo Logic Security is trying to achieve would be beneficial. Sumo often gives information in three-month cycles, which makes it hard for planning purposes."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Regional product team support is not very good."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Importing the maps and being able to customize them could be easier."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The technical support does not bother to respond."
 

Pricing and Cost Advice

"The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."
"The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product."
"The pricing is good. It's not an issue for us."
"Purchasing the solution through the AWS Marketplace is very easy."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"The license pricing model is based on the events that are processed through the solution."
"Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products."
"There is a license needed to use WhatsUp Gold."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Sumo Logic Security?
I would say that the pricing for Sumo Logic Security is in the medium part of the market. If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to fin...
What needs improvement with Sumo Logic Security?
I would say there are a few more things that Sumo Logic Security can improve on. It is not the tool; it is a technical part. From the app point of view, I would say when we need to include a few la...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Sumo Logic Security vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.